Windows 10 Version 2004 "hasplms service. Error ID: 1060


  1. Hitti92
    Posts : 1
    Windows 10
       New #1

    Windows 10 Version 2004 "hasplms service. Error ID: 1060


    Hello,

    we have a big big problem about the latest Windows 10-Update 2004. Our software works perfecly fine with Version 1909.
    After the big update 2004 the software goes into error mode...Windows shows the message " Error reading haspls service. ErrorID: 1060-. The specified service does not exist as an installed service. Please restart the application with administrator privileges.

    We already tried many things...the only solution is to dowgrade Windows...

    Does someone has a FIX or something instead of downgrading? It seems to be 100% a Windows Issue...

    Thank you very much!!! :) :)Windows 10 Version 2004 "hasplms service. Error ID: 1060-error.jpg
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  3. Compumind
    Posts : 5,048
    Windows 10/11 Pro x64, Various Linux Builds, Networking, Storage, Cybersecurity Specialty.
       New #2

    @Hitti92 -

    Welcome to Windows Ten Forums!

    May I ask exactly when this happens?
    Are you opening a specific application, etc.

    Thanks.

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  4. EdTittel
    Posts : 4,224
    Windows 10
       New #3

    See this Kaspersky article: A silver bullet for the attacker | Securelist. Looks like hasplms is tied to a Gemalto security check, which requires a hardware token to be present for that check to pass. You may have to figure out how to uninstall the corresponding exe file (hasplms.exe) to get around this. Otherwise, rolling back is your only option, as you say.
    HTH,
    --Ed--
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  6. Compumind
    Posts : 5,048
    Windows 10/11 Pro x64, Various Linux Builds, Networking, Storage, Cybersecurity Specialty.
       New #4

    EdTittel said:
    See this Kaspersky article: A silver bullet for the attacker | Securelist. Looks like hasplms is tied to a Gemalto security check, which requires a hardware token to be present for that check to pass. You may have to figure out how to uninstall the corresponding exe file (hasplms.exe) to get around this. Otherwise, rolling back is your only option, as you say.
    Interesting, thanks.

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