Windows stuck in "Attempting repair" boot up screen

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  1. Posts : 10
    Windows 10 Pro
       #1

    Windows stuck in "Attempting repair" boot up screen


    Today I moved my desktop PC to a different house. I don't have ethernet access there so I used a wifi USB adapter. I installed the drivers, it connected well but after a few minutes it disconnected, so I restarted the computer. It didn't connect to the wifi either, so I restarted it again. This time the Asus BIOS screen showed up, but instead of going away quickly like always it stayed there, not sure why. I didn't know what to do there, so I restarted it again (from the button), that's probably where I messed up.

    This time, after the brief BIOS screen, a black screen with the Windows logo appeared, first with a "preparing automatic repair" message, then "diagnosing your PC" and then "attempting repair"... and it's stuck there. Maybe those aren't the correct translations sinct it's in Spanish but that's what it says more or less. I've tried waiting for hours (nothing happens, it stays in that screen loading), and restarting my computer from the button, the same screen appears. Both with the wifi adapter and without it, probably it doesn't matter but I had to try.

    I've searched this message and looks like when this screen appears it can be lots of different reasons with many different solutions, so hopefully with what I've told you someone could help me choose the best one and what to do. Maybe what caused this is when I restarted the computer when the BIOS appeared and stayed there? (but also why did that happen on the first place??) Or less probable but it could have something to do with the usb wifi adapter, or its drivers or something? Or the wifi connection not working?

    This is the BIOS screen that appears (it always appears, this is nothing new, but that's where it got stuck the first time so I rebooted):
    Windows stuck in "Attempting repair" boot up screen-img_20200619_202541_1.jpg

    Should I press something here? It still appears.

    I have lots of stressful things going on right now and this is the last thing I needed... so if someone could help me I'd really appreciate it. Thank you in advance!

    Edit: I've managed to find an ethernet connection to see if it's a problem of the wifi adapter or derived from that, but the problem is still there so looks like that doesn't affect it. I've also disconnected every peripheric besides the keyboard and the display, and nothing changes.
    Last edited by luismb; 19 Jun 2020 at 14:48.
      My Computer


  2. Posts : 27,519
    Windows 10 Pro x64 Version 21H1
       #2

    Hi luismb. Welcome to TenForums @luismb


    How old is this MB?

    Have you ever replaced CMOS battery? (Coin battery, likely CR2032)

    If BIOS screen appears on each boot and sits there it wants you to take action. I'l bet the date and time are not set.

    Press DEL to enter BIOS. Date and time are likely on first screen. Set them properly and then press F10 to save and exit.


    Replacing the coin battery is something you can do but be careful as these are semi delicate parts. Your manual should walk you through process.

    You might also ensure in the move something didn't get knocked out of position or loose in case.

    Heavy video cards may need to be reseated.

    Hopefully it will boot pass Asus BIOS screen. Then you can tell us where it is stopping next.


    Ken


    Assuming I looked up correct machine your battery is here.

    Windows stuck in "Attempting repair" boot up screen-image.png
      My Computer


  3. Posts : 10
    Windows 10 Pro
    Thread Starter
       #3

    Caledon Ken said:
    Hi luismb. Welcome to TenForums @luismb


    How old is this MB?

    Have you ever replaced CMOS battery? (Coin battery, likely CR2032)

    If BIOS screen appears on each boot and sits there it wants you to take action. I'l bet the date and time are not set.

    Press DEL to enter BIOS. Date and time are likely on first screen. Set them properly and then press F10 to save and exit.


    Replacing the coin battery is something you can do but be careful as these are semi delicate parts. Your manual should walk you through process.

    You might also ensure in the move something didn't get knocked out of position or loose in case.

    Heavy video cards may need to be reseated.

    Hopefully it will boot pass Asus BIOS screen. Then you can tell us where it is stopping next.


    Ken


    Assuming I looked up correct machine your battery is here.

    Windows stuck in "Attempting repair" boot up screen-image.png
    Hi, thank you for your help!

    The motherboard is 5 years old, and I've never replaced the battery. I went through the BIOS and the time and date were already set correctly, and I also checked that both hard drives are detected and the one with Windows has priority to boot. I checked on the inside to see if something moved or was loose but everything is in its place and well connected (except the fan of the CPU cooler which had moved a bit, but after putting it right back the problem is still there).

    If I buy that battery it will arrive on monday, so is there anything else I can try on the meantime? Or is changing the battery the only possible solution?
      My Computer


  4. Posts : 27,519
    Windows 10 Pro x64 Version 21H1
       #4

    Sounds like battery is still okay. I would swap when you get more settled.


    So when you boot, or power on, does it still stopping at Asus BIOS screen?


    If so I would remove and reseat cards, connectors and memory. Something is off if it stopping on the screen.


    I notice in your screen shot if you hit TAB it will display "POST" messages. What errors, if any, are you getting during POST.
      My Computer


  5. Posts : 10
    Windows 10 Pro
    Thread Starter
       #5

    Caledon Ken said:
    Sounds like battery is still okay. I would swap when you get more settled.


    So when you boot, or power on, does it still stopping at Asus BIOS screen?


    If so I would remove and reseat cards, connectors and memory. Something is off if it stopping on the screen.


    I notice in your screen shot if you hit TAB it will display "POST" messages. What errors, if any, are you getting during POST.
    No it doesn't stop at the BIOS screen, that only appears briefly but that's normal. The problem comes after that, a black screen with the Windows logo and the loading dots appears, first with a "preparing automatic repair" message, then "diagnosing your PC" and then "attempting repair", and that's where it gets stuck.

    Windows stuck in "Attempting repair" boot up screen-img_20200619_195133.jpg
    (it's in Spanish but that's what it says when it's stuck)

    If I press TAB when the BIOS screen appears it doesn't show any message, only a black screen with white lines of text but it goes away really quickly (I think it's the same that appears when I press DEL to enter the BIOS so I imagine that's the BIOS starting up and not finding anything to show) and then it shows again that Windows "attempting repair" screen, still stuck there.

    Edit: I've read that resetting the BIOS to its default settings could help, and also that I should go into the "Advanced Startup Options" with a bootable copy of Windows, but I want to be very careful with this since I don't know what that does and I don't want to mess up even more. Should I do any of this, could this help?
      My Computer


  6. Posts : 27,519
    Windows 10 Pro x64 Version 21H1
       #6

    Your BIOS sounds fine. Resetting to defaults normally doesn't cause issues as most people just run on the defaults.

    Yes I would use bootable media to enter Advance Startup Options.


    Boot to Advanced Startup Options in Windows 10


    You could try System Restore assuming you are using restore points.

    Windows stuck in "Attempting repair" boot up screen-image.png
      My Computer


  7. Posts : 10
    Windows 10 Pro
    Thread Starter
       #7

    Caledon Ken said:
    You could try System Restore assuming you are using restore points.
    I didn't know what restore points were so, unless they're created automatically, I don't have any of that... does that mean that I will lose all the data on my PC? (sorry if anything I ask sounds obvious or silly, but I don't understand much about this topic)

    And by the way, thank you for helping me on this, I really appreciate it
      My Computer


  8. Posts : 27,519
    Windows 10 Pro x64 Version 21H1
       #8

    A using a restore point will not cause data loss. It basically is restore the registry to that point in time.

    In your case you would use a restore point just before move.


    So this is System Restore not Windows reset.
      My Computer


  9. Posts : 10
    Windows 10 Pro
    Thread Starter
       #9

    Used a bootable USB to go to the Advanced Startup Options and tried the System Restore, but apparently I don't have any restore points...

    Should I have had the restore points activated? I never turned them on/off, but I built the computer myself so maybe they didn't activate automatically... Or maybe this is because it's searching for restore points within the USB drive and not in the hard drive with Windows installed?

    Anyways, this solution doesn't work, is there any other way I could solve this?

    (sorry for taking so long to respond, I wasn't been able to try this before)
      My Computer


  10. Posts : 13,934
    Windows 10 Pro X64 21H1 19043.1503
       #10

    System Restore is disabled by default in Windows 10, at least on every Windows 10 system I've setup.

    To enable it,

    Right click on This PC and select Properties.
    Click Advanced system settings at left.
    Click the System protection tab.
    Select the boot drive then click the Configure button.
    Select Turn on system protection and click OK.
    Click Create to make your first restore point.
    Others should be created as needed.
      My Computers


 

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