Yikes...Can't boot windows 10

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  1. Posts : 78
    Windows 10 Pro
       #1

    Yikes...Can't boot windows 10


    Chock it up to user error. It was no doubt my fault and not the computers!!!

    Prior to installing several programs I created a restore point. One of the applications I installed, the one I believe to be the culprit was Reboot Restore RX v3.3. After trying the software out I decided to clean up the computer of the several applications that I had installed by using the restore point I previously created. Upon reboot, I was shocked to find that My computer did not boot.
    It seems to load Reboot Restore RX immediately, not even going through the BIOS screens...attempting to repair my computer and fixing errors. It them freezes.

    Apparently Reboot Restore RX takes very low level control of my system, even though the system restore was supposed to clean things up. Apparently Reboot Restore RX now does not have the rest of its program to do what it needs to do.

    Reboot Restore RX
    Reboot Restore Rx (freeware) prevents any and all changes made on your drive(s) making those PC’s bulletproof and unbreakable. It is designed for small public access computing environments such as classrooms, libraries, kiosks, and internet cafes.Even when users download files, viruses, malware, or even try to delete registry keys, Reboot Restore Rx will restore the PC’s back to your desired state set from a schedule that you have control of.

    Sent the company an urgent request for help but have heard nothing.

    AND SO HERE I AM!...hoping that you may be able to figure things out for me!

    The system is an ASUS laptop with Windows 10 Home 1909. I booted to a windows 10 USB drive and went into Advanced Troubleshooting, and tried to find my restore point with no luck. There should have been 3-4 listings but I found none.

    What can I do!

    Last edited by WinTenUser; 12 Jun 2020 at 19:41.
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  2. Posts : 1,604
    Win 10 home 20H2 19042.1110
       #2
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  3. Posts : 78
    Windows 10 Pro
    Thread Starter
       #3

    Jacee said:

    This is really the same program I installed on my computer...

    Brian

    - - - Updated - - -

    It seems that the partion on the C drive is not NTFS but RAW! I need to fix this and recover data. I'm not looking for help with this new mission.

    Thanks
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  4. Posts : 9,893
    Windows 10 Home 64bit Version 21H2
       #4

    Hi @WinTenUser ,

    "
    I have used your assistance before with great success and I truly thank you for the help." When was it and how was it resolved if at all? Will be happy if you can point me to that thread.

    Your present problem:

    You have two options to try.

    1. Boot into Live Linux and check whether you can retrieve the data.

    Download Lucid Puppy.
    Click on this link to download lupu-528.005 ISO. https://distro.ibiblio.org/puppylinu...pu-528.005.iso (132MB)

    Download Rufus 3.10 and on an empty 4GB-8GB FAT32 flashdrive, create a bootable Lucid Puppy drive using that ISO. (Make sure you have copied all data in it to another drive for you will lose all data when Rufus formats it before writing the ISO.)

    Boot into Lucid Puppy and check whether you can access the data. If accessible copy the data to another flash drive or external HDD.

    For guidelines on using Lucid Puppy Lucid Puppy way to recover files from a non-bootable computer Lucid Puppy way to recover files from a non-bootable computer - Windows 7 Help Forums

    Note: To Boot into Live Linux, if your tablet uses UEFI bios, you may have to disable secure boot and enable legacy boot.

    Here is zbook's recommendation for Live Linux - Ubuntu:
    bootable Ubuntu flash drive:
    Create a bootable USB stick on Windows | Ubuntu tutorials
    Create a bootable USB stick on Windows | Ubuntu
    Linux to the rescue! How Ubuntu can help a computer in distress | PCWorld

    2. If not successful try running TestDisk for DOS from a bootable pendrive.

    Using Rufus, create a bootable FreeDOS pendrive.

    Download TestDisk for DOS - DOS/Win9x - from TestDisk Download - CGSecurity testdisk-7.2-WIP.dos.zip -1.28MB Extract the contents of the zip file. It will be extracted to a folder testdisk-7.2-WIP - 1.33MB. There will altogether be thirteen files in it. Copy all the thirteen files in that folder into the bootable FreeDOS pen drive. Boot into DOS, against the prompt type testdisk.exe and press enter to run TestDisk.

    Note: To Boot into DOS, if your tablet uses UEFI bios, you may have to disable secure boot and enable legacy boot.

    Please read this article UPDATED How To Fix: External Disk Drive Suddenly Became RAW – Unknown Kadath ( This applies to your Internal RAW drive too)

    Down into the topic "Repair partition table and boot sector" the learned author has detailed all the steps in using TestDisk. Please make no attempt to write the partition table even if found. Just type P to list the files in the C: Volume and and if shown copy the files to another external drive. ( You must have another external drive connected before you start running TestDisk. You should be seeing your system Disk as well as that external disk in TestDisk. You will be analysing your system disk.)

    Note: In the third screenshot selecting Partition Type , if your system disk is GPT, select [EFI GPT] - EFI GPT Partition map instead of Intel (MBR)

    Good Luck.

    Another note: For Copying files listed by TestDisk follow the process outlined here My external hard drive suddenly became unllocated: - Page 3 - Windows 7 Help Forums

    For General Reading : Regain a lost drive using Test Disk - An Illustrated Guide - Windows 7 Help Forums ( Though it is of 2011 vintage, shall give you a general idea of the workflow)
    Last edited by jumanji; 14 Jun 2020 at 08:44.
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  5. Posts : 35,560
    Win 10 Pro (21H2) (2nd PC is 21H2)
       #5

    If you had been using disk imaging... (e.g. Macrium Reflect - free/paid)...
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  6. Posts : 78
    Windows 10 Pro
    Thread Starter
       #6

    Thanks Jumanji & dalchina,

    I will follow Jumanji's suggestions.

    Last night I used Macrium to image both the C & D partitions on this SSD Drive. I am hoping this will allow me to *#$%^ some thing up and still be able to return to ground zero.

    I will update you here when there is something to report. Hope you all keep COVID safe!

    - - - Updated - - -

    Status Update
    o Lucid Puppy Linux failed to boot several times and the Reboot Restore RX flash screen appeared.

    o Ubuntu Desktop 20.04 did load but I was unable to access the entire SSD Drive and both C: & D: partitions located
    on it via the file manager. An app called DISK showed the SSD drive and so did the G-Parted app.

    Screenshots below:

    Windows Disk Management
    Yikes...Can't boot windows 10-01.jpg

    MiniTool Partition Manager 12
    Yikes...Can't boot windows 10-02.jpg

    Linux Disk App
    Yikes...Can't boot windows 10-03.jpg

    G-Parted
    Yikes...Can't boot windows 10-04.jpg

    Mooving on to "Option 2"
    o TestDisk DOS via bootable FreeDOS failed and I received the same Reboot Restore RX flash screen
    The system is not in Secure boot mode.o I ran TestDisk v7.2 via a WinPE 10 environment.
    Went through a lot of screens and got lost as to what to do next.
    Yikes...Can't boot windows 10-05.jpg
    Yikes...Can't boot windows 10-06.jpg
    Yikes...Can't boot windows 10-07.jpg
    Yikes...Can't boot windows 10-08.jpg
    Yikes...Can't boot windows 10-09.jpg
    Yikes...Can't boot windows 10-10.jpg
    Yikes...Can't boot windows 10-11.jpg
    Yikes...Can't boot windows 10-12.jpg
    Yikes...Can't boot windows 10-13.jpg
    Yikes...Can't boot windows 10-14.jpg
    Yikes...Can't boot windows 10-15.jpg
    Yikes...Can't boot windows 10-16.jpg
    Yikes...Can't boot windows 10-17.jpg

    ...awaiting further instructions!
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  7. Posts : 9,893
    Windows 10 Home 64bit Version 21H2
       #7

    Running TestDisk in WinPE 10 environment:

    In the third screen, it clearly says "EFI GPT Partition table detected" So you should move the highlight to [EFI GPT] EFI GPT Partition map and proceed to analyse. Do that and check whether it shows your files.

    If not:

    I can see that your system drive has the drive letter C: in Windows Disk Management screenshot. So I will change track.

    Running TestDisk, in the third screen select / highlight [EFI GPT] - EFI GPT Partition map and press enter. In the next screen instead of [Analyse] select/highlight [Advanced] - File System utilities and press enter.

    Yikes...Can't boot windows 10-15-06-2020-08-01-39.jpg

    Post a screenshot.

    The general procedure is

    1. If both Boot sector and Backup boot sector are OK, highlight [Repair MFT] and press enter. If it says both MFT and MFT mirror are Ok, then close TestDisk and run CHKDSK C: /f /v /r /x Press enter (Replace C: with the actual drive letter shown in WDM) Allow checkdisk to complete and that should correct the file system error . Caution: Once checkdisk starts running do not for any reason interrupt it. Be patient and allow it to complete even it takes a day. If TestDisk says that it cannot repair MFT, then you may have to use a commercial software like [email protected] File recovery / GetDataBack to recover the data

    2.If Boot sector is bad but Backup boot sector is OK, then select [Backup BS] and press enter to write the backup to the boot sector.

    3. If both Boot sector and Backup Boot sector are bad then move the highlight to [Rebuild BS] to write a new boot sector

    The above repairs should correct the file system corruption and make your disk accessible.

    Let me know how things went.

    And one request. Please write the step by step process you adpopted to prepare a WinPE 10 to run TestDisk . I am a novice on Win10 and should learn
    . ( OK, I have seen Kyhi's Win10XPE - Build Your Own Rescue Media

    but was lazy to do all that . I believe I have in a way gotten tired of Windows. Anyway you did a good job running TestDisk in Win10PE )
    Last edited by jumanji; 14 Jun 2020 at 23:27.
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  8. Posts : 4,552
    Windows 11 Pro 64-bit
       #8

    Check and see if this software installed device driver if it did uninstall it using below instructions.

    You can uninstall the third party drivers from offline Windows Operating Systems using Command Prompt within Windows Recovery Environment.
    Uninstalling third party driver while Windows OS offline can be helpful in situations where Windows OS will not boot or have a Blue Screen Of Death (BSOD) because of a driver you have installed.

    Dism command can only be use with following operating systems:

    • Windows 7
    • Windows 8
    • Windows 8.1
    • Windows 10





    Boot the computer into Windows Recovery Environment and open the Command Prompt.
    Display information about all drivers in an offline operating system.


    Code:
    Dism /image:D:\ /Get-Drivers


    Replace the D:\ drive letter with the assigned drive letter of the Windows OS installed partition.


    Display information about an INF file installed.
    Installed 3rd party drivers will be named OEM1.inf, OEM2.inf, and so on.
    Use the Published Name from the /Get-Drivers list to view information on installed drivers.


    Code:
    Dism /image:D:\ /Get-DriverInfo /Driver:oem1.inf


    Replace the D:\ drive letter with the assigned drive letter of the Windows OS installed partition.
    Also replace the oem1.inf driver name with driver name you want to view its details.



    Removes driver package from an offline Windows operating system.



    Code:
    DISM /Image:D:\ /Remove-Driver /Driver:oem1.inf


    Replace the D:\ drive letter with the assigned drive letter of the Windows OS installed partition.
    Also replace the oem1.inf driver name with driver name of the driver you want to uninstall.
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  9. Posts : 9,893
    Windows 10 Home 64bit Version 21H2
       #9

    Hi @WinTenUser,

    Since
    Restore RX is flashing every time you try to boot, I would think the process suggested by FreeBooter in the above post to find out any driver responsible for it and kill it, seems to be a viable option that should work. You may try it first. If it does not work then try the TestDisk procedure outlined in my post #7.
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  10. Posts : 78
    Windows 10 Pro
    Thread Starter
       #10

    jumanji said:
    Hi @WinTenUser,
    jumanji said:

    Since
    Restore RX is flashing every time you try to boot, I would think the process suggested by FreeBooter in the above post to find out any driver responsible for it and kill it, seems to be a viable option that should work. You may try it first. If it does not work then try the TestDisk procedure outlined in my post #7.
    Yes, this seemed to be a quick and dirty way to solve the problem. Unfortunately the result of using this command yielded a "Unable to access image."

    My guess is that Reboot Restore RX either added some driver or that it changed the boot file to go directly to its program. And since I performed the Windows system restore it likely deleted the program files and not the boot entry.

    I am running TestDisk now.

    jumanji said:
    And one request. Please write the step by step process you adpopted to prepare a WinPE 10 to run TestDisk . I am a novice on Win10 and should learn
    . ( OK, I have seen Kyhi's
    Win10XPE - Build Your Own Rescue Media
    The WinPE 10 which included TestDisk was already built. I did not build it. It came with a lot of software on it, and to my belief it is probably unsanctioned. It is probably similar to the well-known HIREN's Boot CD, albeit, it had quite a lot of freeware/shareware.
    Last edited by WinTenUser; 15 Jun 2020 at 08:20.
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