only one item under windows system, no Control Panel, no Run, etc.


  1. Posts : 27
    windows 10 1909
       #1

    only one item under windows system, no Control Panel, no Run, etc.


    When I click on Start/Windows System, there is only one item under it, the Task Manager, while numerous pictures found on the net show that there should be other items such as Command Prompt, File Explorer, Run, This PC, Windows Administrative Tools. These are not on my system. Mine has only one item, the Task Manager.
    I ran "sfc /scannow". It reported no problem. Is there any way to restore those shortcuts? I'm running Window 10 1909 build 18363.900.
      My Computer


  2. Posts : 34,926
    Win 10 Pro (1903) (2nd PC is 21H2)
       #2

    Hi, what do you see here?
    C:\ProgramData\Microsoft\Windows\Start Menu\Programs\System Tools
    - I see a shortcut to the task manager.

    And what do you see here?
    C:\Users\<your user id>\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\System Tools
    only one item under windows system, no Control Panel, no Run, etc.-1.png
      My Computers


  3. Posts : 27
    windows 10 1909
    Thread Starter
       #3

    The folder System Tools doesn't exist in either folder. Now, I wonder where my Task Manager shortcut comes from. I also checked the corresponding folder of another user, thinking maybe I could copy the shortcuts from the other user. Well, System tools isn't there either. I guess my problem is down to how to create the folder and copy shortcuts to it.
      My Computer


  4. Posts : 24,588
    10 Home x64 (21H2) (10 Pro on 2nd pc)
       #4

    yky378 said:
    When I click on Start/Windows System, there is only one item under it, the Task Manager, while numerous pictures found on the net show that there should be other items such as Command Prompt, File Explorer, Run, This PC, Windows Administrative Tools. These are not on my system. Mine has only one item, the Task Manager....

    There's also the right-click on Start, also known by its keyboard shortcut, the Win+X menu.

    If this is not working either...



    ...then this tutorial may help.

    Add or Remove Default Items on Win+X Quick Link Menu in Windows 10
      My Computers


  5. Posts : 24,588
    10 Home x64 (21H2) (10 Pro on 2nd pc)
       #5

    yky378 said:
    ...I guess my problem is down to how to create the folder and copy shortcuts to it.

    This tutorial may help....

    Reset Start Layout in Windows 10
      My Computers


  6. Posts : 34,926
    Win 10 Pro (1903) (2nd PC is 21H2)
       #6

    The start menu is simply a combination of two sets of folders, one for all users, one for the current user.
    What happens if you create a new user for test purposes? Do you see those shortcuts when logged in as that user?

    You can open the relevant folders in file explorer in the normal way and create folders and shortcuts if needed. E.g.

    only one item under windows system, no Control Panel, no Run, etc.-1.png

    only one item under windows system, no Control Panel, no Run, etc.-untitled.png
      My Computers


  7. Posts : 27
    windows 10 1909
    Thread Starter
       #7

    Bree said:
    There's also the right-click on Start, also known by its keyboard shortcut, the Win+X menu.

    If this is not working either...
    ...then this tutorial may help.
    Add or Remove Default Items on Win+X Quick Link Menu in Windows 10
    Thanks. I think there are many things wrong with my Windows 10. Win+X key combination does nothing, so is right-clicking on Start. The only way to shut off my computer gracefully is hitting Ctrl-Alt-Del and clicking at the power icon to select "Shut down". I'll study the links you provided. Thanks again.
      My Computer


  8. Posts : 24,588
    10 Home x64 (21H2) (10 Pro on 2nd pc)
       #8

    yky378 said:
    Thanks. I think there are many things wrong with my Windows 10. Win+X key combination does nothing, so is right-clicking on Start....

    You have already said you have tried sfc /scannow to no effect, so it seems likely that DISM's RestoreHealth option may also be of no use. An in-place repair upgrade using the ISO for 1909 may be your only help.

    .... you could also do a repair install of Windows 10 by performing an in-place upgrade without losing anything other than all installed Windows Updates.
    Repair Install Windows 10 with an In-place Upgrade

    To get an ISO for 1909 now that 2004 is is the current release, your only options are Option Five or Option Six in this tutorial.

    Download Windows 10 ISO File
      My Computers


  9. Posts : 34,926
    Win 10 Pro (1903) (2nd PC is 21H2)
       #9

    Before you do so, I recommend you do some basic checks:

    a. Run a disk check
    HDTune v2.55 (free) Health and Error Scan tabs.
    b. If ok, from an admin command or Powershell prompt run
    chkdsk c: /scan

    Post back if either fail.
      My Computers


  10. Posts : 27
    windows 10 1909
    Thread Starter
       #10

    HDTune reported one bad sector. Health status are all OK. Chkdsk /scan reported no problems.

    - - - Updated - - -

    Bree said:
    .... you could also do a repair install of Windows 10 by performing an in-place upgrade without losing anything other than all installed Windows Updates.
    I have been thinking of doing that for a while but there is something I need to do first before doing that because I have never done that before and don't know what will happen if I do that. I should be able to do that in three weeks.

    Thanks to everyone who tried to help.
      My Computer


 

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