Trouble with my right-click START Power user (Context) utility menu

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  1. Posts : 66
    Windows 10
       #1

    Trouble with my right-click START Power user (Context) utility menu


    Hi I am not a sophisticated user. I've been searching help videos (sometimes difficult to understand and follow). Trouble happened when I was setting up an external HDD for partition and file backup purposes. Had not done it before and needed to repeat some steps. I also installed WD utilities just to look at what was included and then uninstalled, using Revo. It seems like after that, most of the right-click Start Menu Power (Context?) menu items like Disk Management, Event Viewer in top box quit opening. I suspect this somehow affected some links to these utilities in Power Manager box. I can access them using search or other methods. To rule out Avast, I uninstalled that and enabled Windows Defender, no change. Have run SFC /scannow; some files were repaired but no change with this issue. I have also run Dism /Online /Cleanup-Image / ScanHealth, (also RestoreHealth) with no issues.

    More than a week has passed and I've tried many things, but the right click Start Power Context menu apps like Device Mgr, Disk Mgmt, Computer Mgmt, PowerShell, Control Panel don't work. I can still access them via the search window. Since then I thought Win10 2004 might possibly repair it, so I tried that. I've been dealing with some minor bugs in it, but the right click Start menu still is the same. I've been working on other things with it, clearing junk apps, creating a backup system, but from time to time I come back to this.

    I just tried the old WinX menu editor and attempted to service the Group 3 list which I guess keeps the links to these utilities, difficult to work it and I had no luck with this. I even tried copying a Group 3 folder with the same default links in it from my other (much newer) HP i7 laptop, it seemed to make no difference. Greg at Microsoft Community tried to help me and I tried re-registering the menu with a refresh instruction in Administrator PowerShell with an instruction from Kapilarya; I probably did it several times, no change. This is the reason for the post: Is there anything left to try?

    This PC is an older HP DV-7 i7 8Gb ram 1Tb drive, now about 8 years old. It's my daily driver. I'm not thrilled with 2004 and wish I hadn't fooled with it. But for the most part, I'm about where I was a little over a week ago except for the major update. I've had to do a couple of system restore procedures during the week as I made mistakes and then corrected them. I've postponed 2004 on the other laptop until I gain some confidence with this system and use of resources etc.
      My Computer


  2. Posts : 43,024
    Win 10 Pro (22H2) (2nd PC is 22H2)
       #2

    Hi, it seems likely the damage was done by approving inappropriate items found by Revo Uninstaller.
    I also installed WD utilities just to look at what was included and then uninstalled, using Revo.
    If so, those could include files or registry keys.

    It sounds as if you have upgraded to 2004, and this did not fix this problem.

    You therefore do not now have access to a relevant restore point, and the Revo backup it creates would not help you.

    I'm therefore going to guess this is specific to your user profile.
    You have, however, attempted other fixes, which may have done further damage- or not.

    Please try creating a new user account, log in as that user, and see if the Power Menu (Quick Link Menu) then works.

    Ways to protect yourself from such mishaps:
    a. schedule a daily System Restore point to be created (in the hope restoring succeeds). Tutorial available.
    b. use disk imaging routinely and regularly - recommended tirelessly by tenforums members.
    E.g. Macrium reflect (FREE + paid) + large enough external storage for image files.


    This tutorial may help with restoring options in the Quick Link Menu
    - in particular note Option 2 to restore default items.
    Add or Remove Default Items on Win+X Quick Link Menu in Windows 10
    - and see related tutorials below the main text.
    Last edited by dalchina; 06 Jun 2020 at 02:36.
      My Computers


  3. Posts : 66
    Windows 10
    Thread Starter
       #3

    Hi Thank you....


    Hi Dalchina Thanks much, I will look at these options and report back. Have not tried the new user yet, will try.

    Is there a tutorial on changing the username for a PC so that it is done correctly? I had changed it during this period, have changed it back, no effect on anything, really.

    Thanks, Don
      My Computer


  4. Posts : 43,024
    Win 10 Pro (22H2) (2nd PC is 22H2)
       #4

    Windows 10 Tutorial Index

    Like you, I have to search for one.. try
    Change User Name of Account in Windows 10
      My Computers


  5. Posts : 66
    Windows 10
    Thread Starter
       #5

    Update on Right click Start menu utilities Groups 2 & 3


    Hi I performed the user account step taken as administrator; it did not seem to make any difference. Previously I had copied Group 3 links over from another much newer PC I own but that did not work either. My right click Start menu
    does have some functions, a few items work. Group 2 partly works, including Run. I did not know until now that I had lost some functions there as well.

    I also was able to get the WinX zip and open on desktop as advised, and first deleted non working links and then dragged replacements to Group 3 in File Explorer. They looked fine, but those don't work either.

    I am on v.2004, which I am still undecided on but I guess I am stuck with it. I didn't lose any important functions.
    Cheers, Don
      My Computer


  6. Posts : 989
    Microsoft Windows 10 Home
       #6

    What are the results of this PowerShell code?
    Code:
    $Ref = gci 'C:\Users\Default\AppData\Local\Microsoft\Windows\WinX' -file -recurse -force
    $Me  = gci "$env:LocalAppData\Microsoft\Windows\WinX" -file -recurse -force
    Compare $Ref $Me -Property name, length -IncludeEqual
      My Computer


  7. Posts : 66
    Windows 10
    Thread Starter
       #7

    I opened PowerShell as Admin (using search window) and entered it at the path C:\WINDOWS\system32> (not in my user path, should it be there?) Entered as you pasted it; the same apps (like Apps & Features, System, Network Connections) work as before; the remaining ones plus Task Mgr (group 2) still do not work. It looked promising as I was setting it up! I did make screenshots of my work, since I only last week used PowerShell for the first time to run a different line which was supposed to accomplish the same thing I believe (guided by someone at Microsoft Community) and I was never clear whether PowerShell should be at Admin or User level:

    Get-appxpackage -all *shellexperience* -packagetype bundle |% {add-appxpackage -register -disabledevelopmentmode ($_.installlocation + “\appxmetadata\appxbundlemanifest.xml”)}

    Above link was copied from: [How To] Re-register Start Menu In Windows 10

    I also was directed to or came across this link:
    Enable or Disable Right Click Menus In Start Menu of Windows 10

    I do not remember trying it and wondered if I should. Somewhere I recall seeing something about Win10 Pro as having group policy editor and I don't believe I have it in Win 10 Home. I've tried a lot of things now with no success (but doing some housekeeping too, along the way).

    Thanks, Don
      My Computer


  8. Posts : 43,024
    Win 10 Pro (22H2) (2nd PC is 22H2)
       #8

    Again from post #2 please perform this diagnostic step:
    Please try creating a new user account, log in as that user, and see if the Power Menu (Quick Link Menu) then works.
    If it fails the same way, you could try an in-place upgrade repair install which keeps all progs and data.

    If the problem you've created without a ready means of reversion is specific to one user profile, there may be no easy means to identify the damage.

    Did you try this from post #2?
    This tutorial may help with restoring options in the Quick Link Menu
    - in particular note Option 2 to restore default items.
    Add or Remove Default Items on Win+X Quick Link Menu in Windows 10
    - and see related tutorials below the main text.
    The following is for interest only and not relevant to your problem:


    Get-appxpackage -all *shellexperience* -packagetype bundle |% {add-appxpackage -register -disabledevelopmentmode ($_.installlocation + “\appxmetadata\appxbundlemanifest.xml”)}

    Above link was copied from: [How To] Re-register Start Menu In Windows 10
    You might like to be aware of the huge tutorial section here: searchable list to bookmark:Windows 10 Tutorial Index

    E.g.
    Trouble with my right-click START Power user (Context) utility menu-1.png

    I also was directed to or came across this link:
    Enable or Disable Right Click Menus In Start Menu of Windows 10
    - that's the second one I think.
      My Computers


  9. Posts : 66
    Windows 10
    Thread Starter
       #9

    Hi Dalchina re: user account, I believe that is what I did. I now show two users on my pre-log-in screen, lower left. This somehow resulted in my losing my password for Microsoft Account (didn't think the process even involved it) and had to create a new password there. Afterward I did a restart and tried the new user (as administrator too) and still had no joy. Presently I'm on my familiar user id and familiar settings. If I might have missed something as re: user, please let me know.

    I was going to ask you about the "reinstall Win 10 and keep programs and data option," so I probably will end up taking that step. Possibly not immediately however; this has been an ordeal sort of as I am older, don't want to learn new tricks! Curious: Does a step like that place all the replacement data in exactly the same places and does it do any cleanup along the way? Thanks & Cheers, Don

    I will definitely look at the tutorial index and also make a record of the Re-register Start Menu in Windows 10 tutorial. But it sort of seems to me like these steps I've already taken are what that would be about. I'll check it regardless.

    I will re-check this link in the morning! Enable or Disable Right Click Menus In Start Menu of Windows 10
    Don
    Last edited by mrow22; 06 Jun 2020 at 03:27.
      My Computer


  10. Posts : 43,024
    Win 10 Pro (22H2) (2nd PC is 22H2)
       #10

    The in-place upgrade repair install uses exactly the procedure as a feature upgrade, but takes you back in build number in the same major build.

    I believe you currently have build 2004.

    Safest approach is to create a full disk image of Windows e.g. with Macrium Reflect (free) to external disk.

    Then:

    If you already have a 2004 iso or bootable install disk, you can use that.
    Else use the MS media creation tool (Google) to download an iso file.

    Rt click that, click Mount (if available), open the new drive letter and double click setup.exe
      My Computers


 

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