New
#1
Cannot wake PC from sleep with keyboard/mouse
OS: Windows 10 Version 1909 (OS Build 18363.836)
I am unable to wake the PC from sleep with the keyboard or mouse. I took several steps and spoke at length with a microsoft tech who could not solve the problem. Here is the changes I made:
-Under device manager i made sure keyboard and mouse can wake the computer up.
- Turned off fast startup.
- Used these commands in the command prompt: powercfg.exe /hibernate off powercfg.exe /hibernate on.
- Changed power settings to allow hybrid sleep off and allow wake timers Enable.
- Went to BIOS upon restarting at went to the power section and made sure that the keyboard can wake the PC and selected wake with any key on the mouse.
- After all of that failed to fix the issue I went back to the advanced power settings and reset to default. That still did not fix the problem. I have to push the power button to wake the PC up.