Win 10 update from Version 1909 to 2004

noels7 · 27 May 2020

Hi

Updated Win10 from Version 1909 to 2004 this morning.

Installation proceeded without incident and everything appears to be working normally.

After running disk cleanup to remove Old Windows folder from C Drive I noticed a file named
DumpStack.log.tmp. I have attempted to delete this file by taking ownership, running in Safe
boot, set the value "EnableLogFile" = dword: 00000001 under:
[HKEY_LOCAL_MACHINE \ SYSTEM \ CurrentControlSet \ Control \ CrashControl]
to 0. but still not able to delete the file.

I am advised that the action cannot be completed because the file is open in another program.
Have googled and these fora but unable to find a solution.

Would appreciate some assistance/advice if possible.

Noel Southam
noels7

dalchina · 28 May 2020

The question of undeletable files is asked time and again - please feel free to search tenforums and use it as a resource.

Any undeletable file can be deleted when Windows is not running (unless there's some sort of file system or disk corruption I guess).

- boot to a command prompt and delete from there
- boot from a live boot disk and delete it
- Install Emco Unlockit (free) and use that- it will schedule deletion on restart (when Windows isn't running). (Files and folders)

You might also try booting to Safe Mode when less is running, unless it's a permissions problem.

Then where files are locked by other processes there are programs like
FileAssassin (files only).

noels7 · 28 May 2020

Thank you for your response.

I was able to fix the problem just prior to your post.
Solution was :
"set the value "EnableLogFile" = dword: 00000001 under:
[HKEY_LOCAL_MACHINE \ SYSTEM \ CurrentControlSet \ Control \ CrashControl]
to 0."
What I had failed to do was to reboot my computer and then I was able to delete file from
C Drive. Then I restored dword back to 1. Everything is back to normal and the computer
is running fine.

Noel Southam
noels7

roodrig · 20 Jun 2020

Hi Noels7 i dont speak very well english im from mexico, but a few days a make me my first build with a nice ryzen 9 but i had a problema with a virus, so i was searching something to remove it then i clean a Little 6 time my pc and restart the bios, I noticed that when i tried to deled the virus with cmd appear a DUMPSTACK.LOG.TMP AND i couldnt delete it couse the system told me that cant found the file, i really sad couse i try all and i cant deleted the file and i dont know if it is a virus, pleas really PLEASE say me how can i deleted i donw know much about

"set the value "EnableLogFile" = dword: 00000001 under:
[HKEY_LOCAL_MACHINE \ SYSTEM \ CurrentControlSet \ Control \ CrashControl]
to 0."

how to do it so if u can teach me i Will really grateful with u :c pleas

dalchina · 20 Jun 2020

You have several ways to delete the file in my post #2 - those apply generally to any 'undeletable' file.

You have a method specific to this particular file and symptom in post #3.

If you're not familiar with editing the registry and its possible risks, then I strongly suggest you use one of the methods in post #2 which are safer, unless it's necessary to use post #3 to stop the problem recurring.

roodrig · 20 Jun 2020

hi! thanks to writte me can u give me the link¡? pls to check it i didnt find it .

dalchina · 21 Jun 2020

Link to what in particular? E.g.

Win 10 update from Version 1909 to 2004-1.png

Boot to command prompt:
Open Command Prompt at Boot in Windows 10

from this search:

Win 10 update from Version 1909 to 2004-2.png

Live boot disk:

or try a search for

Kyhi's live boot disk
or
Bob Omb's live boot disk