Intermitent Boot Up Failure

kwgagel said:

The fourth partition is a Microsoft Reserved partition that is 1 Gb in size - Windows does not show it.

I don´t know is this is related to your problems, but MSR is too big, should be 16 MB. How did you get it?

The MSR partition is normally created automatically when a disk is initialized as GPT, or during a clean install. It´s not necessary to boot, neither to help Windows, and it´s not an NTFS partition, as appears in the Macrium image.

It seems that your installation is corrupt. I´d back up the personal information and do a clean install. In case you decide to follow that route, there are good tutorials in this forum that can assist you. The existing partitions should be deleted at the beginning of the process, Windows creates the new partitions automatically.

Run each V2 and DM and upload results directly into this thread:
BSOD - Posting Instructions

zbook said:

Run each V2 and DM and upload results directly into this thread:
BSOD - Posting Instructions

Both have been run and the results are located here:
Dropbox - LogFiles - Simplify your life

The logs displayed problems with the drive file system including corruption of the Master File Table (MFT).

For all steps / tests please make sure images are posted into the thread:

Take Screenshot in Windows 10
https://support.microsoft.com/en-gb/...re-screenshots
How to Upload and Post Screenshots and Files at Ten Forums


1) Open administrative command prompt and type or copy and paste:
2) sfc /scannow
3) dism /online /cleanup-image /scanhealth
4) dism /online /cleanup-image /restorehealth
5) sfc /scannow
6) wmic recoveros set autoreboot = false
7) wmic recoveros set DebugInfoType = 7
8) wmic recoveros get autoreboot
9) wmic recoveros get DebugInfoType
10) bcdedit /enum {badmemory}

11) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread

Use this link as needed when posting results:
How to Change Post Editor to Source or WYSIWYG Mode at TenForums.com


12) Make sure that there is no over clocking while troubleshooting

13) The computer is using a beta BIOS. Unless there is a specific indication please rollback to the most up to date non-beta BIOS:
BIOS Version/Date American Megatrends Inc. F15a, 11/28/2019

F15a > F14
Z370 AORUS Gaming 5 (rev. 1.0) | Motherboard - GIGABYTE U.S.A.

14) In the left lower corner search type: system or system control > open system control panel > on the left pane click advanced system settings

a) > on the advanced tab under startup and recovery > click settings > post an image of the startup and recovery window into the thread

b) > on the advanced tab under performance > click on settings > on the performance options window > click on the advanced tab > under virtual memory > click on change > post an image of the virtual memory window into the thread

15) Run HD Tune (free version) (all drives)
HD Tune website
Post images into the thread for results on these tabs:
a) Health
b) Benchmark
c) Full error scan

16) Run Sea Tools for Windows
long generic test
Post an image of the test result into the thread
SeaTools for Windows |
Seagate
How to use SeaTools for Windows | Seagate Support US

17) Open administrative command prompt and type or copy and paste:
chkdsk /r /v
This may take hours to run so plan to run overnight.
Run on all drives using the syntax: chkdsk /r /v C: or chkdsk /r /v D: changing the drive letter to the applicable drive.

C:\Windows\system32>chkdsk /r /v
The type of the file system is NTFS.
Cannot lock current drive.

Chkdsk cannot run because the volume is in use by another
process. Would you like to schedule this volume to be
checked the next time the system restarts? (Y/N)

Type: Y
reboot


18) Use the information in this link to find the chkdsk report in the event viewer.
Copy and paste into notepad > save to desktop > post into the thread using one drive or drop box share link:
Read Chkdsk Log in Event Viewer in Windows 10 Windows 10 Performance Maintenance Tutorials
Read Chkdsk Log in Event Viewer in Windows 10


19) These steps can be performed overnight:
a) HD Tune full error scan
b) Sea Tools for Windows long generic test
c) Chkdsk /r /v

zbook said:

The logs displayed problems with the drive file system including corruption of the Master File Table (MFT).

Interesting...

zbook said:

---snip---
1) Open administrative command prompt and type or copy and paste:
2) sfc /scannow
3) dism /online /cleanup-image /scanhealth
4) dism /online /cleanup-image /restorehealth
5) sfc /scannow
6) wmic recoveros set autoreboot = false
7) wmic recoveros set DebugInfoType = 7
8) wmic recoveros get autoreboot
9) wmic recoveros get DebugInfoType
10) bcdedit /enum {badmemory}

Here are the results of 2 through 10:

Microsoft Windows [Version 10.0.18363.836]
(c) 2019 Microsoft Corporation. All rights reserved.

C:\windows\system32>sfc /scannow

Beginning system scan. This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.

Windows Resource Protection found corrupt files and successfully repaired them.
For online repairs, details are included in the CBS log file located at
windir\Logs\CBS\CBS.log. For example C:\Windows\Logs\CBS\CBS.log. For offline
repairs, details are included in the log file provided by the /OFFLOGFILE flag.

C:\windows\system32>dism /online /cleanup-image /scanhealth

Deployment Image Servicing and Management tool
Version: 10.0.18362.1

Image Version: 10.0.18363.836

[==========================100.0%==========================] The component store is repairable.
The operation completed successfully.

C:\windows\system32>dism /online /cleanup-image /restorehealth

Deployment Image Servicing and Management tool
Version: 10.0.18362.1

Image Version: 10.0.18363.836

[==========================100.0%==========================] The restore operation completed successfully.
The operation completed successfully.

C:\windows\system32>sfc /scannow

Beginning system scan. This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.

Windows Resource Protection did not find any integrity violations.

C:\windows\system32>wmic recoveros set autoreboot = false
Updating property(s) of '\\SOUTHONE\ROOT\CIMV2:Win32_OSRecoveryConfiguration.Name="Microsoft Windows 10 Home|C:\\windows|\\Device\\Harddisk0\\Partition3"'
Property(s) update successful.

C:\windows\system32>wmic recoveros set DebugInfoType = 7
Updating property(s) of '\\SOUTHONE\ROOT\CIMV2:Win32_OSRecoveryConfiguration.Name="Microsoft Windows 10 Home|C:\\windows|\\Device\\Harddisk0\\Partition3"'
Property(s) update successful.

C:\windows\system32>wmic recoveros get autoreboot
AutoReboot
FALSE


C:\windows\system32>wmic recoveros get DebugInfoType
DebugInfoType
7


C:\windows\system32>bcdedit /enum {badmemory}

RAM Defects
-----------
identifier {badmemory}

C:\windows\system32>

zbook said:

---snip---

12) Make sure that there is no over clocking while troubleshooting

There is no over clocking and there never has been.

zbook said:

13) The computer is using a beta BIOS. Unless there is a specific indication please rollback to the most up to date non-beta BIOS:
BIOS Version/Date American Megatrends Inc. F15a, 11/28/2019

F15a > F14
---snip---

The site says nothing about the BIOS being beta. None the less the next thing I'll do is step it back down to F14.

zbook said:

14) In the left lower corner search type: system or system control > open system control panel > on the left pane click advanced system settings

a) > on the advanced tab under startup and recovery > click settings > post an image of the startup and recovery window into the thread

OK, here it is:

zbook said:

b) > on the advanced tab under performance > click on settings > on the performance options window > click on the advanced tab > under virtual memory > click on change > post an image of the virtual memory window into the thread

Here it is:


I'll work on the rest of these and post when completed.

zbook said:

15) Run HD Tune (free version) (all drives)
HD Tune website
Post images into the thread for results on these tabs:
a) Health
b) Benchmark
c) Full error scan

16) Run Sea Tools for Windows
long generic test
Post an image of the test result into the thread
SeaTools for Windows |
Seagate
How to use SeaTools for Windows | Seagate Support US

17) Open administrative command prompt and type or copy and paste:
chkdsk /r /v
This may take hours to run so plan to run overnight.
Run on all drives using the syntax: chkdsk /r /v C: or chkdsk /r /v D: changing the drive letter to the applicable drive.

C:\Windows\system32>chkdsk /r /v
The type of the file system is NTFS.
Cannot lock current drive.

Chkdsk cannot run because the volume is in use by another
process. Would you like to schedule this volume to be
checked the next time the system restarts? (Y/N)

Type: Y
reboot


18) Use the information in this link to find the chkdsk report in the event viewer.
Copy and paste into notepad > save to desktop > post into the thread using one drive or drop box share link:
Read Chkdsk Log in Event Viewer in Windows 10 Windows 10 Performance Maintenance Tutorials
Read Chkdsk Log in Event Viewer in Windows 10


19) These steps can be performed overnight:
a) HD Tune full error scan
b) Sea Tools for Windows long generic test
c) Chkdsk /r /v

First scannow:

Code:

Windows Resource Protection found corrupt files and successfully repaired them.

Second scannow:

Code:

Windows Resource Protection did not find any integrity violations.

F15a 6.39 MB 2019/11/28
Download
Workaround beta BIOS to improve Kingston DDR4-2666 stability concern on some specific memory chip suppliers.
Add NTFS format support for Q-Flash™
Z370 AORUS Gaming 5 (rev. 1.0) | Motherboard - GIGABYTE U.S.A.

zbook said:

First scannow:

Code:

Windows Resource Protection found corrupt files and successfully repaired them.

Second scannow:

Code:

Windows Resource Protection did not find any integrity violations.

F15a 6.39 MB 2019/11/28
Download
Workaround beta BIOS to improve Kingston DDR4-2666 stability concern on some specific memory chip suppliers.
Add NTFS format support for Q-Flash™
Z370 AORUS Gaming 5 (rev. 1.0) | Motherboard - GIGABYTE U.S.A.

I see that now. Some times I think I might be going blind! I did see that SFC and WMIC found and corrected errors.

Here are the HD Tune screen shots:



I grabbed the pro trial version and started with that then realized and grabbed the free version and completed with that one.

Check Disk and BIOS down grade F14 to go now.