Cannot delete file

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  1. Tony Vella's Avatar
    Posts : 147
    Windows 10 Pro 10.0.17763 Build 17763

    Cannot delete file

    My file explorer (or whatever they call it nowadays) shows me a pdf file in a particular "documents" folder which has 0 bytes. For some reason I cannot delete it nor the folder it is in. I keep getting the message: "Could not find this item. This is no longer located in xxx folder (which is exactly the folder where explorer shows it.) It's driving me nuts just out of sheer curiosity.

    I should appreciate if anyone could offer an opinion on what is going on and, if possible, some method of getting rid of it.
    I thank one and all for all assistance.

    Stay safe and mind as you go.
    Windows version: the latest.
    Last edited by Tony Vella; 1 Week Ago at 17:38. Reason: pedantic
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  2. oscer1's Avatar
    Posts : 216
    win 10
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  3. Try3's Avatar
    Posts : 4,377
    Windows 10 Home x64 Version 1909 Build 18363.778


    I assume that this is not simply a Refresh issue, that the file is there despite refeshing the folder [right-click, Refresh].

    You can get rid of the file using the procedure that I use
    my ditty about using RoboCopy to clear out a rogue file - TenForums

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  4. Steve C's Avatar
    Posts : 5,269
    Windows 10 Pro 64 bit

    Restart the computer using the option to boot to a command prompt. Navigate to the folder from there and delete it.
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  5. Tony Vella's Avatar
    Posts : 147
    Windows 10 Pro 10.0.17763 Build 17763
    Thread Starter

    Nuisance File

    Sorry for the delay in responding but you gave me lots of possibilities to try. Unfortunately nothing worked and I still cannot delete the file. I keep getting this alert:

    Cannot delete file-nuisance_file.jpg

    The file was not moved, renamed, or deleted. I am back where I started.
    However, I still thank you all for taking the time.
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  6. Lottiemansion's Avatar
    Posts : 77
    Windows 10 Pro 64 Bit


    Clear the file list in Foxit & that should get rid of the listing.

    Cannot delete file-foxit-files.jpg
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  7. idgat's Avatar
    Posts : 464
    Windows 10 Pro 1909 18363.752

    Create a boot disk for a Linux distro (Puppy, Mint). Boot from that, do not install (i.e. run from boot device) and delete the file.


    Install and run ccleaner and/or Wise Disk Cleaner (just keep and use the default settings for both freeware programs). And then you may still have to try and delete it manually after that/those.


    Search the registry for the exact file name and delete any entry (the file name may be "stuck" in some entry about recently used files ... the file's not there but the entry still shows up). REGISTRY TWEAKS AT YOUR OWN RISK.
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  8. Callender's Avatar
    Posts : 2,471
    Windows 10 Home 1903 64-bit

    Well recently I tried to split an .mp4 file using 7-Zip. Warning..... DO NOT TRY IT.

    Result: Thousands of zero byte files on desktop and a frozen computer.


    Boot into safe mode and delete. Actually I used UVK in safe mode with file path and wildcard because the files had different names but I reckon for a single file it should work maybe without needing an app to delete it.

    Cannot delete file-delete-files-ultra-virus-killer.jpg

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  9. Callender's Avatar
    Posts : 2,471
    Windows 10 Home 1903 64-bit

    Or in your case delete the folder containing the file.
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  10. Callender's Avatar
    Posts : 2,471
    Windows 10 Home 1903 64-bit

    Read this old thread:

    Cannot delete o byte file that "doesn't exist" Solved - Windows 7 Help Forums

    Use with extreme care, ignore warnings shown in red and only use to attempt to force delete folder and file:

    Everyone else: Don't use it unless you want problems.

    Examples for deleting folders or files:

    Cannot delete file-powertool.jpg

    Cannot delete file-powertool-2.jpg
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