Windows Explorer crash/restarting

For a few weeks now I've had issues with windows explorer crashing/restarting every hour, sometimes more. When ever i check event view it always shows. Did a fresh install today to see if it would stopped but it happened again right after I installed Intel Chipset drivers. ( could of just been bad timing).

I'm running Win 10 Version 2004 Build 19041.264


Faulting application name: Explorer.EXE, version: 10.0.19041.264, time stamp: 0x4595555c
Faulting module name: ntdll.dll, version: 10.0.19041.207, time stamp: 0xcad89ab4
Exception code: 0xc0000374
Fault offset: 0x00000000000fdec9
Faulting process id: 0x10e8
Faulting application start time: 0x01d62ca9999ab22c
Faulting application path: C:\Windows\Explorer.EXE
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: e15c8d68-daeb-459b-b57e-581bc5c5bed5
Faulting package full name:
Faulting package-relative application ID:

dalchina said:

Hi, please start with these basic checks:
HDTune v2.55 free Health and Error scan tabs
Run
chkdsk c: /scan
from an admin command or Powershell prompt

If ok then similarly run
SFC /SCANNOW

If all pass, then disable all non-MS context menu entries using Shellexview (free).

See if there's any change.

Hey I did everything you said and everything passed. Disabled all the non ms stuff that i could see and it still happens with same error.

Hey, thanks for all the help I think i was able to resolve it. Used a bit of windbg and visual studio. While windbg only mentions ntdll and heap corruption, when i used visual code it mention a file linked to IDM.exe and IDM Helper (Internet Download Manager). So i uninstalled IDM and haven't had any explorer flashes or crashes since. Didn't think it could be IDM as I've been using it for years without issues so i think maybe the new version has issues or something.

Apart from uninstalling Internet Download Manager, did anyone find a solution to explorer.exe crashing and restarting.

It appears to be only affecting the Firefox IDM Integration Module.