Windows 10: After Windows 10 upgrade, Laptop crashes 2-3x per day

  1.    12 Aug 2015 #1

    After Windows 10 upgrade, Laptop crashes 2-3x per day

    Hello, I have two laptops. On one of them, the Windows 10 upgrade was successful. On the other, an ASUS with 8BG RAM, although Windows 10 installed successfully, the laptop "blue screens" at least twice a day since the upgrade.

    When I see the blue screen - it references MEMORY_MANAGEMENT before re-starting. The laptop was previously running Windows 8.1 with no issues whatsoever.

    There doesn't seem to be any rhyme or reason for when it crashes. Sometimes it happens while I'm working - other times it happens during the middle of the night and re-starts - or just turns completely off...

    I'm attaching a screenshot of the Windows/WER/ReportArchive folder. I'm also attaching a screenshot with the Laptop System info. Please note that I uninstalled Avast on the affected laptop and it still crashes regularly.

    Any advice would be appreciated.

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      My ComputerSystem Spec

  2. Posts : 15
    Windows 10/Windows 8.1
       12 Aug 2015 #2

    Hmm, I did a bit of Googling and I think this might help. Haven't seen this issue before so I believe its a memory malfunction

    Step 2 -- Open windows in safe mode

    For the purpose of this tutorial, we will open our windows in safe mode. In order to do so, press the F8 key when the system is starting. As a result, the Advanced Boot Options will appear. Select the Safe mode option and hit the enter key.

    Step 3 -- Open Control Panel

    In order to resolve the problem, you will need to test your ram. In order to do so, go to the Start menu and open Control Panel.

    Step 4 -- Open Administrative Tools

    In the control panel window, open Administrative Tools.

    Step 5 -- Windows Memory Diagnostic Tool

    As a result, the Administrative Tools window will open up. From here, open the Windows Memory Diagnostic tool.

    Step 6 -- Restart now option

    In the Windows Memory Diagnostic window, select the first option which is recommended. As a result, your system will restart right away and will check for problems.

    Step 7 -- Diagnosis will begin

    After the computer has restarted, you will see that the Windows Memory Diagnostic Tool will be checking for memory problems. This diagnosis might take several minutes. Once the process has been completed, the system will restart and will open in normal condition.
    If the error occurs again, simply replace your memory modules. And that's it. In this manner, you can easily resolve the blue screen error of memory management.
      My ComputerSystem Spec

  3.    12 Aug 2015 #3

    Tried that a few days ago. It didn't find any issues with the memory...
      My ComputerSystem Spec

  4. Posts : 15
    Windows 10/Windows 8.1
       12 Aug 2015 #4

    Well, Sorry man I'm not sure what is wrong, I'll look into it hopefully somebody can find a solution in before I do.
      My ComputerSystem Spec


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