Page 1 of 2 12 LastLast
  1.    12 Aug 2015 #1
    Join Date : Jul 2015
    Posts : 27
    10

    Slow refresh of icons


    When accessing certain folders

    e.g. folder
    with loads of movies (mkv)

    The file explorer takes ages to show the files
    and the green progress bar at the top takes ages to load. All the movie
    thumbnails slowly start appearing...

    In windows 7 this was kinda
    instantaneous

    Anyone else getting this and know a fix?

    cheers
      My ComputerSystem Spec
  2.    15 Aug 2015 #2
    Join Date : Aug 2015
    Posts : 5
    Windows 10

    I have the exact same problem. It is driving me crazy. When I open my Video folder where is a lot of 15GB+ mkv files it takes literaly ages to load thumbnails and lot of them won't load ever. During this there is a running process called com surrogate which renders my laptop useless because it is using 100% of my disk speed. We need to fix this as soon as possible.
    Last edited by Courage09; 18 Aug 2015 at 15:31.
      My ComputerSystem Spec
  3.    16 Aug 2015 #3
    Join Date : Aug 2015
    Posts : 2
    Windows 10 Pro 64bit

    Same here.
      My ComputerSystem Spec
  4.    25 Aug 2015 #4
    Join Date : Aug 2015
    Posts : 5
    Windows 10 Pro

    Refer this thread for the solution Solved COM Surrogate using too much CPU, Thumbnail and Icon problem. - Windows 10 Forums



    I'm having the same issue here. Where my pc/computer window will load very slow because they can't get the icons. I also have a bunch of MKV on my PC.

    The easiest fix for now is to kill the COM Surrogate process, and sometimes the thumbnail will generate, but sometimes not. Also if you are having load issues, just kill the COM Surrogate process and it will load fine after that.

    It's kind of a hassle, and COM Surrogate keeps using 10% of my CPU usage all the time.
    Last edited by wanabrar; 25 Aug 2015 at 01:19.
      My ComputerSystem Spec
  5.    25 Aug 2015 #5
    Join Date : Jul 2015
    Posts : 27
    10
    Thread Starter

    that's not really a fix is it - its disabling something within windows 10.

    Microsoft should release something - this didn't happen in windows 7 !
      My ComputerSystem Spec
  6.    25 Aug 2015 #6
    Join Date : Aug 2015
    Posts : 5
    Windows 10 Pro

    Quote Originally Posted by spluff View Post
    that's not really a fix is it - its disabling something within windows 10.

    Microsoft should release something - this didn't happen in windows 7 !
    I hope you read the thread I just linked. Because the fix is there, not the one that I said here. It's a fix alright, and you're not disabling anything. Windows 7 doesn't have MKV thumbnail preview as far as I know. Using Icaros thumbnailing, will generate all the thumbnail that COM Surrogate can't, and lessen the CPU usage. Once the thumbnail is generated, it stays in Windows, even when icaros thumbnailing is disabled.

    It's a temporary fix, until Microsoft gets their shit together, and I doubt it will be fixed anytime soon.
      My ComputerSystem Spec
  7.    25 Aug 2015 #7
    Join Date : Jul 2015
    Posts : 27
    10
    Thread Starter

    Do you exactly know what else com surrogate does or is used by though? I don't like to just disable things willy nilly - I think we all would like Microsoft to get their finger out and fix it.... was fine in win7
      My ComputerSystem Spec
  8.    25 Aug 2015 #8
    Join Date : Aug 2015
    Posts : 5
    Windows 10 Pro

    What it does you can read it here What does the COM Surrogate do and why does it always stop working? - The Old New Thing - Site Home - MSDN Blogs


    As I've already mentioned, you don't even have to disable anything. Just use icaros.
      My ComputerSystem Spec
  9.    25 Aug 2015 #9
    Join Date : Jul 2015
    Sweden
    Posts : 29
    Windows 10 Pro 64 bit Creators Update

    I have this problem too with slow icon update. As mentioned earlier, this was not a problem in Windows 7.
    Microsoft, wake up!
    PS! My IconCache.db is only 80 KB and I don't have any MKV files on my PC.
    Last edited by snickie; 08 Oct 2015 at 06:47.
      My ComputersSystem Spec
  10.    25 Aug 2015 #10
    Join Date : Aug 2015
    Posts : 2
    Windows 10 Pro 64bit

    Due to the problems, I've disabled MKV thumbnails with ShellExView, this way:

    Click image for larger version. 

Name:	Captura.png 
Views:	20 
Size:	68.3 KB 
ID:	33747

    You can download the program here: http://www.nirsoft.net/utils/shexview.html
      My ComputerSystem Spec

 
Page 1 of 2 12 LastLast


Similar Threads
Thread Forum
Installation & Upgrade Refresh Windows 10
How to Refresh Windows 10 Resetting lets you choose whether to keep your files or remove them, and then reinstalls Windows. For more information, see: Push-button reset (Windows Drivers) Recovery options in Windows 10
Tutorials
Solved Slow boot time on SSD and slow Desktop icons loading
Hi all, I'm using an Intel SSD 240GB 520 series. Always loading very fast, i.e., about 8 seconds from cold boot. Since windows 10 is installed, boot time is about 20 seconds and desktop icons take some time to refresh and load their images. ...
Performance & Maintenance
Recycle bin causes taskbar icons to refresh
Hi. Whenever I empty the recycle bin or move a file there while it's empty, the taskbar icons refreshes. If I move a file to the recycle bin while it's NOT empty or skip it entirely by shift-deleting a file, this does not happen. Anyone else...
General Support
Can I refresh Windows, and then have the new install on a separate dri
HI all, So what I'm planning to do is upgrade my rig with an SSD, but I don't really want to lose my files. Is there a way to refresh Windows, and have the "refreshed" install and my files on a separate drive than what Windows was originally...
General Support
Recovery - Refresh 9879
Has anyone been able to "Refresh" on build 9879? Part of testing this out is all the functionality. I changed some things in the system and was going to do a "Refresh" to correct but to my surprise it goes through the process, reboots and then tells...
Installation and Upgrade
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 02:24.
Find Us
Twitter Facebook Google+ Ten Forums iOS App Ten Forums Android App



Windows 10 Forums