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  1.    12 Aug 2015 #11
    Join Date : Aug 2015
    Posts : 32
    windows 10
    Thread Starter

    Quote Originally Posted by paulsalter View Post
    I cant see one for this default

    IF you go into the default apps and use the option to reset to defaults does this correct it?
    will try
      My ComputerSystem Spec
  2.    12 Aug 2015 #12
    Join Date : Aug 2015
    Posts : 32
    windows 10
    Thread Starter

    Quote Originally Posted by paulsalter View Post
    I cant see one for this default

    IF you go into the default apps and use the option to reset to defaults does this correct it?
    No, it did not reset it and cure the issue

    Below is what I see in the 'word' file

    windows.immersivecontrolpanel_cw5n1h2txyewy!microsoft.windows.immersivecontrolpanel


    SettingsPageRestoreRestore
    SystemSettings_Misc_ResetYourPC
    SettingsGroupRestoreRestoreResetPC


    @{windows?ms-resource://Windows.UI.SettingsAppThreshold/SearchResources/SystemSettings_Misc_ResetYourPC/Description}
    @{windows?ms-resource://Windows.UI.SettingsAppThreshold/SearchResources/SystemSettings_Misc_ResetYourPC/HighKeywords}
    @{windows?ms-resource://Windows.UI.SettingsAppThreshold/SearchResources/SystemSettings_Misc_ResetYourPC/Keywords}
    @{windows?ms-resource://Windows.UI.SettingsAppThreshold/SearchResources/SystemSettings_Misc_ResetYourPC/LowKeywords}
      My ComputerSystem Spec
  3.    12 Aug 2015 #13
    Join Date : Jul 2014
    UK
    Posts : 19,100
    Windows 10

    right click on your start button and select Command Prompt (Admin)

    from in here run
    sfc /scannow

    I have found other people report this issue in windows 8 and this cured it, windows 10 is very similar so fingers crossed
    it might take a while for this to run (30 mins or so), it validates your windows files and tries to fix any problems
      My ComputerSystem Spec
  4.    12 Aug 2015 #14
    Join Date : Aug 2015
    Posts : 32
    windows 10
    Thread Starter

    Quote Originally Posted by paulsalter View Post
    right click on your start button and select Command Prompt (Admin)

    from in here run
    sfc /scannow

    I have found other people report this issue in windows 8 and this cured it, windows 10 is very similar so fingers crossed
    it might take a while for this to run (30 mins or so), it validates your windows files and tries to fix any problems
    ran that yesterday, BUT will run it again and advise result
    Was going to try a reset, but it said it would remove apps.
      My ComputerSystem Spec
  5.    12 Aug 2015 #15
    Join Date : Jul 2014
    UK
    Posts : 19,100
    Windows 10

    the only other thought I have is to try this
    https://www.tenforums.com/tutorials/7...-10-image.html

    using the restore health option, and then trying the sfc command again after it

    it looks like something is corrupt somewhere with opening these apps
    does settings app work ok if you go direct to it instead of searching?
      My ComputerSystem Spec
  6.    12 Aug 2015 #16
    Join Date : Aug 2015
    Posts : 32
    windows 10
    Thread Starter

    Quote Originally Posted by paulsalter View Post
    the only other thought I have is to try this
    https://www.tenforums.com/tutorials/7...-10-image.html

    using the restore health option, and then trying the sfc command again after it

    it looks like something is corrupt somewhere with opening these apps
    does settings app work ok if you go direct to it instead of searching?
    No corruption detected using sfc and dism, will run sfc again
      My ComputerSystem Spec
  7.    12 Aug 2015 #17
    Join Date : Aug 2015
    Posts : 32
    windows 10
    Thread Starter

    Quote Originally Posted by paulsalter View Post
    the only other thought I have is to try this
    https://www.tenforums.com/tutorials/7...-10-image.html

    using the restore health option, and then trying the sfc command again after it

    it looks like something is corrupt somewhere with opening these apps
    does settings app work ok if you go direct to it instead of searching?
    if I go direct it is fine, it is only when I use search and click on the results that word opens, will try the restore health and let you know the result.
      My ComputerSystem Spec
  8.    12 Aug 2015 #18
    Join Date : Jul 2014
    UK
    Posts : 19,100
    Windows 10

    has it ever worked or has it been like this since you installed?

    I am running out of ideas now, you could go the reset windows route, but that will wipe everything and make it a clean install (think there is an option to keep files but not 100% sure)
      My ComputerSystem Spec
  9.    12 Aug 2015 #19
    Join Date : Aug 2015
    Posts : 32
    windows 10
    Thread Starter

    Quote Originally Posted by ansuz View Post
    if I go direct it is fine, it is only when I use search and click on the results that word opens, will try the restore health and let you know the result.
    I wonder, that on the first day I installed W10, it asked for an association when I used the search, and I must have pressed word!!!! I may actually been the cause of the problem.
      My ComputerSystem Spec
  10.    12 Aug 2015 #20
    Join Date : Aug 2015
    Posts : 32
    windows 10
    Thread Starter

    Quote Originally Posted by ansuz View Post
    No corruption detected using sfc and dism, will run sfc again
    Did restore health, problem still exists.
      My ComputerSystem Spec

 
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