Why does windows go bad after a couple months?

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  1. chuckp
    Posts : 45
    Windows 10 Home 64 bit 1909
       New #1

    Why does windows go bad after a couple months?


    My Win10 1909 keeps going bad every couple months. I usually have to do a complete reinstall to get it back Today some apps freeze and others don't. This includes Windows component apps, leacy apps and Store apps. Earlier I couldn't even get to the BiOS. When did it didn't save my settings This has happened on earlier builds. This happens on a somewhat regular schedule, every 60 days or so. Can anyone explain explain why this happens and maybe how to prevent it Thanks in advance for your help.
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  3. PCPartsGuy
    Posts : 13
    Win10 Pro x64 v2004
       New #2

    chuckp said:
    My Win10 1909 keeps going bad every couple months. I usually have to do a complete reinstall to get it back Today some apps freeze and others don't. This includes Windows component apps, leacy apps and Store apps. Earlier I couldn't even get to the BiOS. When did it didn't save my settings This has happened on earlier builds. This happens on a somewhat regular schedule, every 60 days or so. Can anyone explain explain why this happens and maybe how to prevent it Thanks in advance for your help.
    I certainly wouldn't say this is typical of any Win10 installation I've done, which is many. I don't think it's an OS issue. It sounds more of a hardware issue.
    Sorry, that's all I've got.
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  4. Berton
    Posts : 14,022
    Win10 Pro and Home, Win11 Pro and Home, Win7, Linux Mint
       New #3

    Same here. Sure, some program/s may cause an issue but generally closing it works or simply restarting the computer. I've been running Win10 on several computers since it was RTM/Release To Manufacture/Market plus a couple with the Insider Preview [BETA/Test] version since 2014, not many problems that couldn't be worked out, have had to do a full reinstall only a couple of times.

    Is your installation being properly Activated? Right-click the Start button, click System.

    The part of your computer specs about OS: Windows 10 Home 64 bit 1804 17134 shows an old Version and Build [wasn't a Version 1804], the Version should be 1803 or 1809, might want to get Upgraded to the current Version 1909 Build 18363.815. The Version number is Year and Month, 1909 = 2019 and September.
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  6. notnats
    Posts : 108
    Windows 10 64bit
       New #4

    PCPartsGuy said:
    I certainly wouldn't say this is typical of any Win10 installation I've done, which is many. I don't think it's an OS issue. It sounds more of a hardware issue.
    Sorry, that's all I've got.
    Have to say I agree. I've had multiple Windows computers going back to '95 and have never had an issue like this. I have two Windows 10 computers, one came with Windows 10 Home installed and the other is an upgrade from Windows 7. Never had to do a reinstall with either one of them.
    Can you give us full information about this computer, mfgr, model, all installed hardware, hard drive size, CPU, RAM installed, system type, 32 or 64 bit, actual version of Windows 10, i.e. home, pro, etc. Did this computer come with Windows 10 installed or is it an upgrade from 7 or 8? What is this computer generally used for, gaming, live streaming, etc?
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  7. Plankton
    Posts : 2,075
    Windows 10 Pro
       New #5

    I usually have to do a complete reinstall to get it back
    So how are you doing this?
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  8. chuckp
    Posts : 45
    Windows 10 Home 64 bit 1909
    Thread Starter
       New #6

    System specs


    HWiNFO64 Version 6.24-4120DESKTOP-DELL -------------------------------------------------------------- [Current Computer] Computer Name: DESKTOP-DELL Computer Description: Dell Laptop Computer Brand Name: DELL Inspiron 5570 [Operating System] Operating System: Microsoft Windows 10 Home (x64) Build 18363.778 (1909/November 2019 Update) UEFI Boot: Present Secure Boot: Present Current User Name: chuckCentral Processor(s) ------------------------------------------------------ [CPU Unit Count] Number Of Processor Packages (Physical): 1 Number Of Processor Cores: 4 Number Of Logical Processors: 8Intel Core i5-8250U ------------------------------------------------------- [General Information] Processor Name: Intel Core i5-8250U Original Processor Frequency: 1800.0 MHz Original Processor Frequency [MHz]: 1800 CPU ID: 000806EA CPU Brand Name: Intel(R) Core(TM) i5-8250U CPU @ 1.60GHz CPU Vendor: GenuineIntel CPU Stepping: Y0 CPU Code Name: Kaby Lake-R U4+2 CPU Technology: 14 nm CPU S-Spec: SR3LA, SR3LB CPU Thermal Design Power (TDP): 15.0 W CPU Power Limits (Max): Power = Unlimited, Time = Unlimited CPU Power Limit 1 - Long Duration: (22.00 W) (28.00 sec) [Unlocked] CPU Power Limit 2 - Short Duration: (44.00 W) (2.44 ms) [Unlocked] Configurable TDP Level 1 (Down): 11.50 W (Unlimited range), 800 MHz Configurable TDP Level 2 (Up): 25.00 W (Unlimited range), 1800 MHz Current Configurable TDP Level: Nominal [Unlocked] CPU Max. Junction Temperature (Tj,max): 100 °C CPU Type: Production Unit CPU Platform: BGA1356 Microcode Update Revision: B4 Number of CPU Cores: 4 Number of Logical CPUs: 8 [Operating Points] CPU MFM (LowPower): 400.0 MHz = 4 x 100.0 MHz CPU LFM (Minimum): 400.0 MHz = 4 x 100.0 MHz CPU HFM (Base): 1800.0 MHz = 18 x 100.0 MHz CPU Turbo Max: 3400.0 MHz = 34 x 100.0 MHz [Unlocked] Turbo Ratio Limits: 34x (1-4c) CPU Current: 3393.4 MHz = 34 x 99.8 MHz @ 1.0839 V LLC/Ring Maximum: 3100.0 MHz = 31.00 x 100.0 MHz LLC/Ring Current: 3094.0 MHz = 31.00 x 99.8 MHz System Agent Current: 798.4 MHz = 8.00 x 99.8 MHz CPU Bus Type: Intel Direct Media Interface (DMI) v2.0 Ring to Core Offset: Enabled [IA Overclocking] Voltage Offset: Supported Voltage Override: Supported Ratio Overclocking: Not Supported Fused Ratio Limit: 34x OC Ratio Limit: N/A Voltage Mode: Interpolative Voltage Offset: 0 mV IccMax: 64.00 A [GT (Slice) Overclocking] Voltage Offset: Supported Voltage Override: Supported Ratio Overclocking: Not Supported Fused Ratio Limit: 22x OC Ratio Limit: N/A Voltage Mode: Interpolative Voltage Offset: 0 mV IccMax: 31.00 A [CLR (CBo/LLC/Ring) Overclocking] Voltage Offset: Supported Voltage Override: Supported Ratio Overclocking: Not Supported Fused Ratio Limit: 31x OC Ratio Limit: N/A Voltage Mode: Interpolative Voltage Offset: 0 mV IccMax: 64.00 A [GT (Unslice) Overclocking] Voltage Offset: Supported Voltage Override: Supported Ratio Overclocking: Not Supported Fused Ratio Limit: 22x OC Ratio Limit: N/A Voltage Mode: Interpolative Voltage Offset: 0 mV IccMax: 31.00 A [Uncore/SA Overclocking] Voltage Offset: Supported Voltage Override: Not Supported Ratio Overclocking: Not Supported Fused Ratio Limit: N/A OC Ratio Limit: N/A Voltage Mode: Interpolative Voltage Offset: 0 mV IccMax: 6.00 A [Cache and TLB] L1 Cache: Instruction: 4 x 32 KBytes, Data: 4 x 32 KBytes L2 Cache: Integrated: 4 x 256 KBytes L3 Cache: 6 MBytes Instruction TLB: 2MB/4MB Pages, Fully associative, 8 entries Data TLB: 4 KB Pages, 4-way set associative, 64 entries [Standard Feature Flags] FPU on Chip Present Enhanced Virtual-86 Mode Present I/O Breakpoints Present Page Size Extensions Present Time Stamp Counter Present Pentium-style Model Specific Registers Present Physical Address Extension Present Machine Check Exception Present CMPXCHG8B Instruction Present APIC On Chip / PGE (AMD) Present Fast System Call Present Memory Type Range Registers Present Page Global Feature Present Machine Check Architecture Present CMOV Instruction Present Page Attribute Table Present 36-bit Page Size Extensions Present Processor Number Not Present CLFLUSH Instruction Present Debug Trace and EMON Store Present Internal ACPI Support Present MMX Technology Present Fast FP Save/Restore (IA MMX-2) Present Streaming SIMD Extensions Present Streaming SIMD Extensions 2 Present Self-Snoop Present Multi-Threading Capable Present Automatic Clock Control Present IA-64 Processor Not Present Signal Break on FERR Present Virtual Machine Extensions (VMX) Present Safer Mode Extensions (Intel TXT) Not Present Streaming SIMD Extensions 3 Present Supplemental Streaming SIMD Extensions 3 Present Streaming SIMD Extensions 4.1 Present Streaming SIMD Extensions 4.2 Present AVX Support Present Fused Multiply Add (FMA) Present Carryless Multiplication (PCLMULQDQ)/GFMUL Present CMPXCHG16B Support Present MOVBE Instruction Present POPCNT Instruction Present XSAVE/XRSTOR/XSETBV/XGETBV Instructions Present XGETBV/XSETBV OS Enabled Present Float16 Instructions Present AES Cryptography Support Present Random Number Read Instruction (RDRAND) Present Extended xAPIC Present MONITOR/MWAIT Support Present Thermal Monitor 2 Present Enhanced SpeedStep Technology Present L1 Context ID Not Present Send Task Priority Messages Disabling Present Processor Context ID Present Direct Cache Access Not Present TSC-deadline Timer Present Performance/Debug Capability MSR Present IA32 Debug Interface Support Present 64-Bit Debug Store Present CPL Qualified Debug Store Present [Extended Feature Flags] 64-bit Extensions Present RDTSCP and TSC_AUX Support Present 1 GB large page support Present No Execute Present SYSCALL/SYSRET Support Present Bit Manipulation Instructions Set 1 Present Bit Manipulation Instructions Set 2 Present Advanced Vector Extensions 2 (AVX2) Present Advanced Vector Extensions 512 (AVX-512) Not Present AVX-512 Prefetch Instructions Not Present AVX-512 Exponential and Reciprocal Instructions Not Present AVX-512 Conflict Detection Instructions Not Present AVX-512 Doubleword and Quadword Instructions Not Present AVX-512 Byte and Word Instructions Not Present AVX-512 Vector Length Extensions Not Present AVX-512 52-bit Integer FMA Instructions Not Present Secure Hash Algorithm (SHA) Extensions Not Present Software Guard Extensions (SGX) Support Present Supervisor Mode Execution Protection (SMEP) Present Supervisor Mode Access Prevention (SMAP) Present Hardware Lock Elision (HLE) Not Present Restricted Transactional Memory (RTM) Not Present Memory Protection Extensions (MPX) Present Read/Write FS/GS Base Instructions Present Enhanced Performance String Instruction Present INVPCID Instruction Present RDSEED Instruction Present Multi-precision Add Carry Instructions (ADX) Present PCOMMIT Instructions Not Present CLFLUSHOPT Instructions Present CLWB Instructions Not Present TSC_THREAD_OFFSET Present Platform Quality of Service Monitoring (PQM) Not Present Platform Quality of Service Enforcement (PQE) Not Present FPU Data Pointer updated only on x87 Exceptions Not Present Deprecated FPU CS and FPU DS Present Intel Processor Trace Present PREFETCHWT1 Instruction Not Present AVX-512 Vector Bit Manipulation Instructions Not Present AVX-512 Vector Bit Manipulation Instructions 2 Not Present AVX-512 Galois Fields New Instructions Not Present AVX-512 Vector AES Not Present AVX-512 Vector Neural Network Instructions Not Present AVX-512 Bit Algorithms Not Present AVX-512 Carry-Less Multiplication Quadword (VPCLMULQDQ) Not Present AVX-512 Vector POPCNT (VPOPCNTD/VPOPCNTQ) Not Present User-Mode Instruction Prevention Not Present Protection Keys for User-mode Pages Not Present OS Enabled Protection Keys Not Present Wait and Pause Enhancements (WAITPKG) Not Present Total Memory Encryption Not Present Read Processor ID Not Present Cache Line Demote Not Present MOVDIRI: Direct Stores Not Present MOVDIR64B: Direct Stores Not Present ENQCMD: Enqueue Stores Not Present SGX Launch Configuration Not Present Control-Flow Enforcement Technology (CET) Shadow Stack Not Present AVX-512 BFLOAT16 Instructions Not Present [Enhanced Features] Thermal Monitor 1: Supported, Enabled Thermal Monitor 2: Supported, Enabled Enhanced Intel SpeedStep (GV3): Supported, Enabled Bi-directional PROCHOT#: Enabled Extended Auto-HALT State C1E: Enabled MLC Streamer Prefetcher Supported, Enabled MLC Spatial Prefetcher Supported, Enabled DCU Streamer Prefetcher Supported, Enabled DCU IP Prefetcher Supported, Enabled Intel Dynamic Acceleration (IDA) Technology: Not Supported Intel Dynamic FSB Switching: Not Supported Intel Turbo Boost Technology: Supported, Enabled Programmable Ratio Limits: Supported, Disabled Programmable TDC/TDP Limits: Supported, Disabled Hardware Duty Cycling: Supported, Enabled [CPU SKU Features] Display HD Audio: Supported DMI x4: Supported DRAM ECC: Not Supported VT-d: Supported DMI in Gen2 Mode: Not Supported PEG in Gen2 Mode: Not Supported 1N Mode DDR Timings: Supported Camarillo Device: Supported 2 DIMMs per Channel: Not Supported X2APIC: Supported Dual Memory Channel: Supported Integrated GPU: Enabled DDR Overclocking: Disabled Overclocking by DSKU: Disabled DDR3L: Supported Maximum Memory Size per Channel: 64 GB (unlimited) Overclocking: Disabled SMT: Supported Additive Graphics: Supported Additive Graphics: Enabled PCIe Gen 3: Not Supported DMI Gen 3: Not Supported HDCP: Supported DDR4: Supported LPDDR3: Supported BCLK OC Limit: 100 MHz Maximum Supported LPDDR3 Frequency: 1067 MHz Maximum Supported DDR4 Frequency: 1200 MHz SVID Status: Enabled [Voltage Regulator (SVID)] VCC VR: ON Semi (0x28), IMVP8 VR Thermal Sensor: Supported [Memory Ranges] Maximum Physical Address Size: 39-bit (512 GBytes) Maximum Virtual Address Size: 48-bit (256 TBytes) [MTRRs] Range C0000000-100000000 (3072MB-4096MB) Type: Uncacheable (UC) Range A0000000-C0000000 (2560MB-3072MB) Type: Uncacheable (UC) Range 90000000-A0000000 (2304MB-2560MB) Type: Uncacheable (UC) Range 8E000000-90000000 (2272MB-2304MB) Type: Uncacheable (UC) Range 8D000000-8E000000 (2256MB-2272MB) Type: Uncacheable (UC)Motherboard --------------------------------------------------------------- [Computer] Computer Brand Name: DELL Inspiron 5570 [Motherboard] Motherboard Model: DELL 09YTN7 Motherboard Chipset: Intel Kaby Lake-U + iHDCP 2.2 Premium PCH Motherboard Slots: 1xPCI, 6xPCI Express x1, 1xPCI Express x16 PCI Express Version Supported: v3.0 USB Version Supported: v3.0 [BIOS] BIOS Manufacturer: Dell Inc. BIOS Date: 05/15/2019 BIOS Version: 1.2.3 UEFI BIOS: Capable Super-IO/LPC Chip: UnknownACPI Devices --------------------------------------------------------------I2C HID Device ------------------------------------------------------------ Device Name: I2C HID Device [Assigned Resources] [Alternative 1] IRQ: 51PS/2 Compatible Mouse ----------------------------------------------------- Device Name: PS/2 Compatible Mouse [Assigned Resources] IRQ: 12 [Alternative 1] IRQ: 12Standard PS/2 Keyboard ---------------------------------------------------- Device Name: Standard PS/2 Keyboard [Assigned Resources] I/O Port: 0060 I/O Port: 0000 [Alternative 1] I/O Port: 0060 I/O Port: 0064 IRQ: 1Legacy device ------------------------------------------------------------- Device Name: Legacy device [Assigned Resources] Memory Location: FF000000 - FFFFFFFF [Alternative 1] Memory Location: FF000000 - FFFFFFFFIntel(R) Serial IO GPIO Host Controller - INT344B ------------------------- Device Name: Intel(R) Serial IO GPIO Host Controller - INT344B [Assigned Resources] Memory Location: FDAF0000 - FDAFFFFF [Alternative 1] Memory Location: FDAF0000 - FDAFFFFF Memory Location: FDAE0000 - FDAEFFFF Memory Location: FDAC0000 - FDACFFFF IRQ: 14Motherboard resources ----------------------------------------------------- Device Name: Motherboard resources [Assigned Resources] I/O Port: 1854 - 1857 [Alternative 1] I/O Port: 1854 - 1857Trusted Platform Module 2.0 ----------------------------------------------- Device Name: Trusted Platform Module 2.0 [Assigned Resources] Memory Location: FED40000 - FED44FFF [Alternative 1] Memory Location: FED40000 - FED44FFFProgrammable interrupt controller ----------------------------------------- Device Name: Programmable interrupt controller [Assigned Resources] I/O Port: 0020 - 0021 I/O Port: 0030 - 0031 I/O Port: 00A0 - 00A1 I/O Port: 00B0 - 00B1 IRQ: 1114369 IRQ: 1114369 IRQ: 1114369 IRQ: 1114369 [Alternative 1] I/O Port: 0020 - 0021 I/O Port: 0024 - 0025 I/O Port: 0028 - 0029 I/O Port: 002C - 002D I/O Port: 0030 - 0031 I/O Port: 0034 - 0035 I/O Port: 0038 - 0039 I/O Port: 003C - 003D I/O Port: 00A0 - 00A1 I/O Port: 00A4 - 00A5 I/O Port: 00A8 - 00A9 I/O Port: 00AC - 00AD I/O Port: 00B0 - 00B1 I/O Port: 00B4 - 00B5 I/O Port: 00B8 - 00B9 I/O Port: 00BC - 00BD I/O Port: 04D0 - 04D1System timer -------------------------------------------------------------- Device Name: System timer [Assigned Resources] I/O Port: 0040 - 0043 DMA: 0 [Alternative 1] I/O Port: 0040 - 0043 I/O Port: 0050 - 0053 IRQ: 0High precision event timer ------------------------------------------------ Device Name: High precision event timer [Assigned Resources] Memory Location: FED00000 - FED003FF [Alternative 1] Memory Location: FED00000 - FED003FFPCI Express Root Complex -------------------------------------------------- Device Name: PCI Express Root Complex [Assigned Resources] I/O Port: 0000 - FFFFFFFF Memory Location: 000A0000 - 000BFFFF Memory Location: 000C4000 - 000C3FFF Memory Location: 000CC000 - 000CFFFF Memory Location: 000D4000 - 000D3FFF Memory Location: 000DC000 - 000DFFFF [Alternative 1] I/O Port: 0000 - 0CF7 I/O Port: 0D00 - FFFF Memory Location: 000A0000 - 000BFFFF Memory Location: 000C0000 - 000C3FFF Memory Location: 000C4000 - 000C7FFF Memory Location: 000C8000 - 000CBFFF Memory Location: 000CC000 - 000CFFFF Memory Location: 000D0000 - 000D3FFF Memory Location: 000D4000 - 000D7FFF Memory Location: 000D8000 - 000DBFFF Memory Location: 000DC000 - 000DFFFF Memory Location: 8F800000 - DFFFFFFF Memory Location: FD000000 - FE7FFFFFSystem CMOS/real time clock ----------------------------------------------- Device Name: System CMOS/real time clock [Assigned Resources] I/O Port: 0070 - 0077 [Alternative 1] I/O Port: 0070 - 0077 IRQ: 8Motherboard resources ----------------------------------------------------- Device Name: Motherboard resources [Assigned Resources] Memory Location: FED10000 - FED17FFF Memory Location: FED20000 - FED3FFFF [Alternative 1] Memory Location: FED10000 - FED17FFF Memory Location: FED18000 - FED18FFF Memory Location: FED19000 - FED19FFF Memory Location: E0000000 - EFFFFFFF Memory Location: FED20000 - FED3FFFF Memory Location: FED90000 - FED93FFF Memory Location: FED45000 - FED8FFFF Memory Location: FF000000 - FFFFFFFF Memory Location: FEE00000 - FEEFFFFF Memory Location: DFFE0000 - DFFFFFFFMotherboard resources ----------------------------------------------------- Device Name: Motherboard resources [Assigned Resources] I/O Port: 002E - 002F I/O Port: 0065 I/O Port: 0000 - 006F I/O Port: 0092 I/O Port: FFFF IRQ: 1114369 IRQ: 1114369 [Alternative 1] I/O Port: 002E - 002F I/O Port: 004E - 004F I/O Port: 0061 I/O Port: 0063 I/O Port: 0065 I/O Port: 0067 I/O Port: 0070 I/O Port: 0080 I/O Port: 0092 I/O Port: 00B2 - 00B3 I/O Port: 0680 - 069F I/O Port: FFFF I/O Port: FFFF I/O Port: FFFF I/O Port: 1800 - 18FE I/O Port: 164E - 164FMotherboard resources ----------------------------------------------------- Device Name: Motherboard resources [Assigned Resources] Memory Location: FE029000 - FE029FFF [Alternative 1] Memory Location: FE029000 - FE029FFF Memory Location: FE028000 - FE028FFFMotherboard resources ----------------------------------------------------- Device Name: Motherboard resources [Assigned Resources] I/O Port: FF00 - FFFE [Alternative 1] I/O Port: FF00 - FFFEMotherboard resources ----------------------------------------------------- Device Name: Motherboard resources [Assigned Resources] Memory Location: FD000000 - FDABFFFF Memory Location: FE036000 - FE03BFFF [Alternative 1] Memory Location: FD000000 - FDABFFFF Memory Location: FDAD0000 - FDADFFFF Memory Location: FDB00000 - FDFFFFFF Memory Location: FE000000 - FE01FFFF Memory Location: FE036000 - FE03BFFF Memory Location: FE03D000 - FE3FFFFF Memory Location: FE410000 - FE7FFFFFMicrosoft ACPI-Compliant Embedded Controller ------------------------------ Device Name: Microsoft ACPI-Compliant Embedded Controller [Assigned Resources] I/O Port: 0930 [Alternative 1] I/O Port: 0930 I/O Port: 0934SMBIOS DMI ----------------------------------------------------------------BIOS ---------------------------------------------------------------------- BIOS Vendor: Dell Inc. BIOS Version: 1.2.3 BIOS Release Date: 05/15/2019 BIOS Start Segment: F000 BIOS Size: 16384 KBytes System BIOS Version: 1.2 ISA Support: Not Present MCA Support: Not Present EISA Support: Not Present PCI Support: Present PC Card (PCMCIA) Support: Not Present Plug-and-Play Support: Present APM Support: Not Present Flash BIOS: Present BIOS Shadow: Present VL-VESA Support: Not Present ESCD Support: Not Present Boot from CD: Present Selectable Boot: Present BIOS ROM Socketed: Not Present Boot from PC Card: Not Present EDD Support: Present NEC PC-98 Support: Not Present ACPI Support: Present USB Legacy Support: Present AGP Support: Not Present I2O Boot Support: Not Present LS-120 Boot Support: Not Present ATAPI ZIP Drive Boot Support: Not Present IEE1394 Boot Support: Not Present Smart Battery Support: Present BIOS Boot Specification Support: Present Function key-initiated Network Service Boot Support: Present Targeted Content Distribution Support: Present UEFI Specification Support: Present Virtual Machine: Not PresentSystem -------------------------------------------------------------------- System Manufacturer: Dell Inc. Product Name: Inspiron 5570 Product Version: Product Serial Number: FTXWYL2 UUID: {4C4C4544-0054-5810-8057-C6C04F594C32} SKU Number: 0810 Family: InspironMainboard ----------------------------------------------------------------- Mainboard Manufacturer: Dell Inc. Mainboard Name: 09YTN7 Mainboard Version: X07 Mainboard Serial Number: /FTXWYL2/CN129667AC0243/ Asset Tag: Location in chassis: System Enclosure ---------------------------------------------------------- Manufacturer: Dell Inc. Case Type: Notebook Version: Serial Number: FTXWYL2 Asset Tag Number: On Board Device ----------------------------------------------------------- Device Description: "Intel HD Graphics" Device Type: Video Adapter Device Status: EnabledOEM Strings ---------------------------------------------------------------System Configuration Options ----------------------------------------------System Event Log ----------------------------------------------------------Built-in Pointing Device -------------------------------------------------- Device Type: Touch Pad Interface Type: Bus mouse Number of Buttons: 2System Power Controls -----------------------------------------------------System Boot Information --------------------------------------------------- Boot Status: No error occuredManagement Device --------------------------------------------------------- Device Description: LM78-1 Device Type: National Semiconductor LM78 Device Address: I/O: 0Management Device Threshold Data ------------------------------------------Management Device Threshold Data ------------------------------------------Management Device Threshold Data ------------------------------------------On Board Device ----------------------------------------------------------- Device Description: Onboard IGD Device Type: Video Adapter Device Status: EnabledOn Board Device ----------------------------------------------------------- Device Description: Onboard LAN Device Type: Ethernet Adapter Device Status: EnabledOn Board Device ----------------------------------------------------------- Device Description: Onboard 1394 Device Type: Unknown Device Status: EnabledPort Connectors -----------------------------------------------------------Video Port ---------------------------------------------------------------- Port Type: Video Port Internal Reference: JHDMI Internal Connector Type: None External Reference: HDMI External Connector Type: UnknownNone ---------------------------------------------------------------------- Port Type: None Internal Reference: JSD1 Internal Connector Type: None External Reference: Cardreader External Connector Type: UnknownNetwork Port -------------------------------------------------------------- Port Type: Network Port Internal Reference: JLOM1 Internal Connector Type: None External Reference: Network External Connector Type: RJ-45USB ----------------------------------------------------------------------- Port Type: USB Internal Reference: JUSB1 Internal Connector Type: None External Reference: USB1 External Connector Type: Access Bus (USB)USB ----------------------------------------------------------------------- Port Type: USB Internal Reference: JUSB2 Internal Connector Type: None External Reference: USB2 External Connector Type: Access Bus (USB)USB ----------------------------------------------------------------------- Port Type: USB Internal Reference: JUSB3 Internal Connector Type: None External Reference: USB3 External Connector Type: Access Bus (USB)Audio Port ---------------------------------------------------------------- Port Type: Audio Port Internal Reference: JHP1 Internal Connector Type: None External Reference: Audio Jack External Connector Type: Mini-jack (headphones)Port Connector ------------------------------------------------------------ Port Type: Unknown Internal Reference: JeDP1 - eDP Internal Connector Type: None External Reference: External Connector Type: NonePort Connector ------------------------------------------------------------ Port Type: Unknown Internal Reference: JNGFF1 - WLAN/BT/Wigig CONN Internal Connector Type: None External Reference: External Connector Type: NonePort Connector ------------------------------------------------------------ Port Type: Unknown Internal Reference: JNGFF2 - WLAN/LTE CONN Internal Connector Type: None External Reference: External Connector Type: NonePort Connector ------------------------------------------------------------ Port Type: Unknown Internal Reference: JNGFF3 - HDD Internal Connector Type: None External Reference: External Connector Type: NoneKeyboard Port ------------------------------------------------------------- Port Type: Keyboard Port Internal Reference: JKBTP1 - Keyboard Internal Connector Type: None External Reference: External Connector Type: NonePort Connector ------------------------------------------------------------ Port Type: Unknown Internal Reference: JFAN1 - CPU FAN Internal Connector Type: None External Reference: External Connector Type: NoneAudio Port ---------------------------------------------------------------- Port Type: Audio Port Internal Reference: JSPK1 - Speaker Internal Connector Type: Mini-jack (headphones) External Reference: External Connector Type: NonePort Connector ------------------------------------------------------------ Port Type: Unknown Internal Reference: JXDP1 - CPU XDP Port Internal Connector Type: None External Reference: External Connector Type: NonePort Connector ------------------------------------------------------------ Port Type: Unknown Internal Reference: JAPS1 - Automatic Power Internal Connector Type: None External Reference: External Connector Type: NonePort Connector ------------------------------------------------------------ Port Type: Unknown Internal Reference: JSPI1 - SPI PORT Internal Connector Type: None External Reference: External Connector Type: NonePort Connector ------------------------------------------------------------ Port Type: Unknown Internal Reference: JLPDE1 - 80 PORT Internal Connector Type: None External Reference: External Connector Type: NonePort Connector ------------------------------------------------------------ Port Type: Unknown Internal Reference: JDEG1 - Debug PORT Internal Connector Type: None External Reference: External Connector Type: NonePort Connector ------------------------------------------------------------ Port Type: Unknown Internal Reference: JLED1 - LED Internal Connector Type: None External Reference: External Connector Type: NonePort Connector ------------------------------------------------------------ Port Type: Unknown Internal Reference: JRTC1 - RTC Internal Connector Type: None External Reference: External Connector Type: NoneSATA ---------------------------------------------------------------------- Port Type: SATA Internal Reference: JSATA1 - SATA3 CONN Internal Connector Type: SAS/SATA Plug Receptacle External Reference: External Connector Type: NoneSystem Slots --------------------------------------------------------------J6B2 ---------------------------------------------------------------------- Slot Designation: J6B2 Slot Type: PCI Express Slot Usage: In use Slot Data Bus Width: 16x / x16 Slot Length: LongJ6B1 ---------------------------------------------------------------------- Slot Designation: J6B1 Slot Type: PCI Express Slot Usage: Empty Slot Data Bus Width: 1x / x1 Slot Length: ShortJ6D1 ---------------------------------------------------------------------- Slot Designation: J6D1 Slot Type: PCI Express Slot Usage: Empty Slot Data Bus Width: 1x / x1 Slot Length: ShortJ7B1 ---------------------------------------------------------------------- Slot Designation: J7B1 Slot Type: PCI Express Slot Usage: Empty Slot Data Bus Width: 1x / x1 Slot Length: ShortJ8B4 ---------------------------------------------------------------------- Slot Designation: J8B4 Slot Type: PCI Express Slot Usage: Empty Slot Data Bus Width: 1x / x1 Slot Length: ShortJ8D1 ---------------------------------------------------------------------- Slot Designation: J8D1 Slot Type: PCI Express Slot Usage: In use Slot Data Bus Width: 1x / x1 Slot Length: ShortJ8D2 ---------------------------------------------------------------------- Slot Designation: J8D2 Slot Type: PCI Express Slot Usage: Empty Slot Data Bus Width: 1x / x1 Slot Length: ShortJ8B3 ---------------------------------------------------------------------- Slot Designation: J8B3 Slot Type: PCI Slot Usage: Empty Slot Data Bus Width: 32-bit Slot Length: ShortIntel ME ------------------------------------------------------------------ [ME Host Status] ME Current Working State: Normal Manufacturing Mode: Not Active ME Current Operation Mode: Normal Boot Guard Status: Enabled Boot Guard Verified Boot Policy: Enabled Boot Guard Measured Boot Policy: Enabled [Intel Manageability Engine Features] Intel ME Version: 11.8, Build 3590, Hot Fix 65 Intel ME Recovery Image Version: 11.8, Build 3590, Hot Fix 65 Intel ME FITC Version: 11.6, Build 3307 [ME Firmware Capabilities] Full Network Manageability: Not Capable Standard Network Manageability: Not Capable Manageability (AMT): Not Capable Small Business Advantage: Not Capable Intel Integrated Touch: Not Capable Intel Anti-Theft: Not Capable Capability Licensing Service: Capable Virtualization Engine: Not Capable Intel Sensor Hub (ISH): Not Capable ICC Over Clocking: Not Capable Protected Audio Video Path (PAVP): Capable Network Frame Forwarder (NFF): Not Capable Remote PC Assist (RPAT): Not Capable IPV6: Not Capable KVM Remote Control: Not Capable Outbreak Containment Heuristic (OCH): Not Capable Dynamic Application Loader (DAL): Capable Cipher Transport Layer (TLS): Not Capable Wireless LAN (WLAN): Not Capable Platform Trust Technology (PTT): Capable Near Field Communication (NFC): Not Capable [ME Firmware Feature State] Full Network Manageability: Disabled Standard Network Manageability: Disabled Manageability (AMT): Disabled Small Business Advantage: Not Capable MEI3: Not Capable Intel Anti-Theft: Disabled Capability Licensing Service: Enabled Virtualization Engine: Disabled Intel Sensor Hub (ISH): Disabled ICC Over Clocking: Disabled Protected Audio Video Path (PAVP): Enabled Network Frame Forwarder (NFF): Not Capable Remote PC Assist (RPAT): Disabled IPV6: Disabled KVM Remote Control: Disabled Outbreak Containment Heuristic (OCH): Disabled Dynamic Application Loader (DAL): Capable Cipher Transport Layer (TLS): Disabled Wireless LAN (WLAN): Disabled Platform Trust Technology (PTT): Enabled Near Field Communication (NFC): Disabled [ME Firmware Platform Type] Platform Target Usage Type: Mobile SKU: Regular SKU ME Firmware Image Type: Consumer SKU Firmware Platform Brand: None Host ME Region Flash Protection Override (HMRFPO) Status: LockedIntel ICC ----------------------------------------------------------------- [ICC Record 0: ] Clock Usage: BCLK/DMI/PEG/PCIe/SATA/USB3 Current Frequency: 100.000 MHz User Frequency: 100.000 MHz Minimum Frequency: 99.500 MHz Maximum Frequency: 100.000 MHz SSC Mode: Down, 0.47% Spread Supported: Down Change Allowed: Not Supported Halt Allowed: Not Supported Clock Source: PCIe [ICC Record 1: ] Clock Usage: Not Used Current Frequency: 100.000 MHz User Frequency: 100.000 MHz Minimum Frequency: 99.500 MHz Maximum Frequency: 100.000 MHz SSC Mode: Down, 0.47% Spread Supported: Down Change Allowed: Not Supported Halt Allowed: Not Supported Clock Source: PCIeMemory -------------------------------------------------------------------- [General information] Total Memory Size: 32 GBytes Total Memory Size [MB]: 32768 [Current Performance Settings] Maximum Supported Memory Clock: 1200.0 MHz Current Memory Clock: 665.4 MHz Current Timing (tCAS-tRCD-tRP-tRAS): 10-10-10-28 Memory Channels Supported: 2 Memory Channels Active: 2 Command Rate: 1T Read to Read Delay (tRD_RD) Same Rank: 4T Read to Read Delay (tRD_RD) Different Rank: 4T Read to Read Delay (tRD_RD) Different DIMM: 7T Write to Write Delay (tWR_WR) Same Rank: 4T Write to Write Delay (tWR_WR) Different Rank: 4T Write to Write Delay (tWR_WR) Different DIMM: 7T Read to Write Delay (tRD_WR) Same Rank: 8T Read to Write Delay (tRD_WR) Different Rank: 8T Read to Write Delay (tRD_WR) Different DIMM: 10T Write to Read Delay (tWR_RD) Same Rank (tWTR): 19T Write to Read Delay (tWR_RD) Different Rank: 16T Write to Read Delay (tWR_RD) Different DIMM: 6T RAS# to RAS# Delay (tRRD): 4T Refresh Cycle Time (tRFC): 234T Four Activate Window (tFAW): 16TRow: 0 - 16 GB PC4-19200 DDR4 SDRAM Crucial Technology CT16G4SFD824A.C16FE [General Module Information] Module Number: 0 Module Size: 16 GBytes Memory Type: DDR4 SDRAM Module Type: SO-DIMM Memory Speed: 1200.5 MHz (DDR4-2400 / PC4-19200) Module Manufacturer: Crucial Technology Module Part Number: CT16G4SFD824A.C16FE Module Revision: 0.0 Module Serial Number: 3628672993 Module Manufacturing Date: N/A Module Manufacturing Location: 0 SDRAM Manufacturer: Micron Tech. DRAM Steppping: 0.0 Error Check/Correction: None [Module Characteristics] Row Address Bits: 16 Column Address Bits: 10 Module Density: 8192 Mb Number Of Ranks: 2 Device Width: 8 bits Bus Width: 64 bits Die Count: 1 Module Nominal Voltage (VDD): 1.2 V Minimum SDRAM Cycle Time (tCKAVGmin): 0.83300 ns Maximum SDRAM Cycle Time (tCKAVGmax): 1.60000 ns CAS# Latencies Supported: 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21 Minimum CAS# Latency Time (tAAmin): 13.750 ns Minimum RAS# to CAS# Delay (tRCDmin): 13.750 ns Minimum Row Precharge Time (tRPmin): 13.750 ns Minimum Active to Precharge Time (tRASmin): 32.000 ns Supported Module Timing at 1200.0 MHz: 17-17-17-39 Supported Module Timing at 1066.7 MHz: 15-15-15-35 Supported Module Timing at 933.3 MHz: 13-13-13-30 Supported Module Timing at 800.0 MHz: 11-11-11-26 Supported Module Timing at 666.7 MHz: 10-10-10-22 Minimum Active to Active/Refresh Time (tRCmin): 45.750 ns Minimum Refresh Recovery Time Delay (tRFC1min): 350.000 ns Minimum Refresh Recovery Time Delay (tRFC2min): 260.000 ns Minimum Refresh Recovery Time Delay (tRFC4min): 160.000 ns Minimum Four Activate Window Delay Time (tFAWmin): 21.000 ns Minimum Active to Active Delay Time - Different Bank Group (tRRD_Smin): 3.300 ns Minimum Active to Active Delay Time - Same Bank Group (tRRD_Lmin): 4.901 ns Minimum CAS to CAS Delay Time - Same Bank Group (tCCD_Lmin): 5.000 ns [Features] Module Temperature Sensor (TSOD): Not Supported Module Nominal Height: 31 - 32 mm Module Maximum Thickness (Front): 1 - 2 mm Module Maximum Thickness (Back): 1 - 2 mm Address Mapping from Edge Connector to DRAM: MirroredRow: 2 - 16 GB PC4-19200 DDR4 SDRAM Crucial Technology CT16G4SFD824A.C16FE [General Module Information] Module Number: 2 Module Size: 16 GBytes Memory Type: DDR4 SDRAM Module Type: SO-DIMM Memory Speed: 1200.5 MHz (DDR4-2400 / PC4-19200) Module Manufacturer: Crucial Technology Module Part Number: CT16G4SFD824A.C16FE Module Revision: 0.0 Module Serial Number: 1179527137 Module Manufacturing Date: N/A Module Manufacturing Location: 0 SDRAM Manufacturer: Micron Tech. DRAM Steppping: 0.0 Error Check/Correction: None [Module Characteristics] Row Address Bits: 16 Column Address Bits: 10 Module Density: 8192 Mb Number Of Ranks: 2 Device Width: 8 bits Bus Width: 64 bits Die Count: 1 Module Nominal Voltage (VDD): 1.2 V Minimum SDRAM Cycle Time (tCKAVGmin): 0.83300 ns Maximum SDRAM Cycle Time (tCKAVGmax): 1.60000 ns CAS# Latencies Supported: 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21 Minimum CAS# Latency Time (tAAmin): 13.750 ns Minimum RAS# to CAS# Delay (tRCDmin): 13.750 ns Minimum Row Precharge Time (tRPmin): 13.750 ns Minimum Active to Precharge Time (tRASmin): 32.000 ns Supported Module Timing at 1200.0 MHz: 17-17-17-39 Supported Module Timing at 1066.7 MHz: 15-15-15-35 Supported Module Timing at 933.3 MHz: 13-13-13-30 Supported Module Timing at 800.0 MHz: 11-11-11-26 Supported Module Timing at 666.7 MHz: 10-10-10-22 Minimum Active to Active/Refresh Time (tRCmin): 45.750 ns Minimum Refresh Recovery Time Delay (tRFC1min): 350.000 ns Minimum Refresh Recovery Time Delay (tRFC2min): 260.000 ns Minimum Refresh Recovery Time Delay (tRFC4min): 160.000 ns Minimum Four Activate Window Delay Time (tFAWmin): 21.000 ns Minimum Active to Active Delay Time - Different Bank Group (tRRD_Smin): 3.300 ns Minimum Active to Active Delay Time - Same Bank Group (tRRD_Lmin): 4.901 ns Minimum CAS to CAS Delay Time - Same Bank Group (tCCD_Lmin): 5.000 ns [Features] Module Temperature Sensor (TSOD): Not Supported Module Nominal Height: 31 - 32 mm Module Maximum Thickness (Front): 1 - 2 mm Module Maximum Thickness (Back): 1 - 2 mm Address Mapping from Edge Connector to DRAM: MirroredBus -----------------------------------------------------------------------PCI Bus #0 ----------------------------------------------------------------Intel Kaby Lake R U - Host Bridge/DRAM Controller [Y0] -------------------- [General Information] Device Name: Intel Kaby Lake R U - Host Bridge/DRAM Controller [Y0] Original Device Name: Intel Kaby Lake R U - Host Bridge/DRAM Controller [Y0] Device Class: Host-to-PCI Bridge Revision ID: 8 [Y0] PCI Address (Busevice:Function) Number: 0:0:0 PCI Latency Timer: 0 Hardware ID: PCI\VEN_8086&DEV_5914&SUBSYS_08101028&REV_08 [System Resources] Interrupt Line: N/A Interrupt Pin: N/A [Features] Bus Mastering: Enabled Running At 66 MHz: Not Capable Fast Back-to-Back Transactions: Capable [Driver Information] Driver Manufacturer: INTEL Driver Description: Intel(R) Xeon(R) E3 - 1200 v6/7th Gen Intel(R) Core(TM) Host Bridge/DRAM Registers - 5914 Driver Provider: INTEL Driver Version: 10.1.1.44 DeviceInstanceId PCI\VEN_8086&DEV_5914&SUBSYS_08101028&REV_08\3&11583659&0&00 Location Paths PCIROOT(0)#PCI(0000)Intel UHD Graphics 620 (Kaby Lake R U GT2) [Y0] --------------------------- [General Information] Device Name: Intel UHD Graphics 620 (Kaby Lake R U GT2) [Y0] Original Device Name: Intel UHD Graphics 620 (Kaby Lake R U GT2) [Y0] Device Class: VGA Compatible Adapter Revision ID: 7 [Y0] PCI Address (Busevice:Function) Number: 0:2:0 PCI Latency Timer: 0 Hardware ID: PCI\VEN_8086&DEV_5917&SUBSYS_08101028&REV_07 [PCI Express] Version: 1.1 Current Link Width: Not negotiated Device/Port Type: Root Complex Integrated Endpoint Slot Implemented: No Emergency Power Reduction: Not Supported Active State Power Management (ASPM) Support: None Active State Power Management (ASPM) Status: Disabled L0s Exit Latency: < 64 ns L1 Exit Latency: < 1 us Maximum Payload Size Supported: 128 bytes Maximum Payload Size: 128 bytes [System Resources] Interrupt Line: N/A Interrupt Pin: INTA# Memory Base Address 0 D0000000 Memory Base Address 2 C0000000 I/O Base Address 4 F000 [Features] Bus Mastering: Enabled Running At 66 MHz: Not Capable Fast Back-to-Back Transactions: Not Capable [Driver Information] Driver Manufacturer: Intel Corporation Driver Description: Intel(R) UHD Graphics 620 Driver Provider: Intel Corporation Driver Version: 23.20.16.4973 Driver Date: 27-Feb-2018 DCH/UWD Driver: Not Capable DeviceInstanceId PCI\VEN_8086&DEV_5917&SUBSYS_08101028&REV_07\3&11583659&0&10 Location Paths PCIROOT(0)#PCI(0200)Intel Skylake/Kaby Lake/Coffee Lake/Whiskey Lake - Dynamic Platform & Thermal Framework Processor Participant [General Information] Device Name: Intel Skylake/Kaby Lake/Coffee Lake/Whiskey Lake - Dynamic Platform & Thermal Framework Processor Participant Original Device Name: Intel Skylake/Kaby Lake/Coffee Lake/Whiskey Lake - Dynamic Platform & Thermal Framework Processor Participant Device Class: Other Data Acquisition/Signal Processing Controller Revision ID: 8 PCI Address (Busevice:Function) Number: 0:4:0 PCI Latency Timer: 0 Hardware ID: PCI\VEN_8086&DEV_1903&SUBSYS_08101028&REV_08 [System Resources] Interrupt Line: IRQ16 Interrupt Pin: INTA# Memory Base Address 0 FE020000 [Features] Bus Mastering: Enabled Running At 66 MHz: Not Capable Fast Back-to-Back Transactions: Capable [Driver Information] Driver Manufacturer: Intel Driver Description: Intel(R) Dynamic Platform and Thermal Framework Processor Participant Driver Provider: Intel Driver Version: 8.3.10208.5644 Driver Date: 26-Nov-2017 DeviceInstanceId PCI\VEN_8086&DEV_1903&SUBSYS_08101028&REV_08\3&11583659&0&20 Location Paths PCIROOT(0)#PCI(0400)Intel Skylake-U/Y PCH - USB 3.0 xHCI Controller [C1] --------------------- [General Information] Device Name: Intel Skylake-U/Y PCH - USB 3.0 xHCI Controller [C1] Original Device Name: Intel Skylake-U/Y PCH - USB 3.0 xHCI Controller [C1] Device Class: USB xHCI Controller Revision ID: 21 [C1] PCI Address (Busevice:Function) Number: 0:20:0 PCI Latency Timer: 0 Hardware ID: PCI\VEN_8086&DEV_9D2F&SUBSYS_08101028&REV_21 [System Resources] Interrupt Line: N/A Interrupt Pin: INTA# Memory Base Address 0 D1210000 [Features] Bus Mastering: Enabled Running At 66 MHz: Not Capable Fast Back-to-Back Transactions: Capable USB Version Supported: 3.0 [Driver Information] Driver Manufacturer: Generic USB xHCI Host Controller Driver Description: USB xHCI Compliant Host Controller Driver Provider: Microsoft Driver Version: 10.0.18362.693 Driver Date: 19-Feb-2020 DeviceInstanceId PCI\VEN_8086&DEV_9D2F&SUBSYS_08101028&REV_21\3&11583659&0&A0 Location Paths PCIROOT(0)#PCI(1400)USB Root Hub --------------------------------------------------------------[Port1] : No Device Connected ---------------------------------------------[Port2] : Logitech Unifying USB Receiver Keyboard ------------------------- [Device Information] Device Manufacturer: Logitech Product Name: USB Receiver Serial Number: N/A USB Version Supported: 2.00 USB Device Speed: USB 1.1 Full-speed Driver Description: USB Composite Device Hardware ID: USB\VID_046D&PID_C52B [Driver Information] Driver Manufacturer: (Standard USB Host Controller) Driver Description: USB Composite Device Driver Provider: Microsoft Driver Version: 10.0.18362.693 Driver Date: 20-Jun-2006 DeviceInstanceId USB\VID_046D&PID_C52B\5&2E2D6E34&0&2 Location Paths PCIROOT(0)#PCI(1400)#USBROOT(0)#USB(2)[Port3] : No Device Connected ---------------------------------------------[Port4] : No Device Connected ---------------------------------------------[Port5] : Sunplus Innovation Technology, PID=CDEF ------------------------- [Device Information] Device Manufacturer: Sunplus Innovation Technology Product Name: Sunplus Innovation Technology, PID=CDEF Serial Number: - USB Version Supported: 2.00 USB Device Speed: USB 2.0 High-speed Driver Description: USB Composite Device Hardware ID: USB\VID_1BCF&PID_28C1 [Driver Information] Driver Manufacturer: (Standard USB Host Controller) Driver Description: USB Composite Device Driver Provider: Microsoft Driver Version: 10.0.18362.693 Driver Date: 20-Jun-2006 DeviceInstanceId USB\VID_1BCF&PID_28C1\5&2E2D6E34&0&5 Location Paths PCIROOT(0)#PCI(1400)#USBROOT(0)#USB(5)[Port6] : Realtek Semiconductor Realtek USB 2.0 Card Reader --------------- [Device Information] Device Manufacturer: Realtek Semiconductor Product Name: Realtek Semiconductor Realtek USB 2.0 Card Reader Serial Number: - USB Version Supported: 2.00 USB Device Speed: USB 2.0 High-speed Driver Description: Realtek USB 2.0 Card Reader Hardware ID: USB\VID_0BDA&PID_0129 [Driver Information] Driver Manufacturer: Realtek Semiconductor Corp. Driver Description: Realtek USB 2.0 Card Reader Driver Provider: Realtek Semiconductor Corp. Driver Version: 10.0.18362.31252 Driver Date: 20-Jun-2019 DeviceInstanceId USB\VID_0BDA&PID_0129\20100201396000000 Location Paths PCIROOT(0)#PCI(1400)#USBROOT(0)#USB(6)[Port7] : Intel Bluetooth V4.0 Module ------------------------------------- [Device Information] Device Manufacturer: Intel Product Name: Intel Bluetooth V4.0 Module Serial Number: - USB Version Supported: 2.00 USB Device Speed: USB 1.1 Full-speed Driver Description: Intel(R) Wireless Bluetooth(R) Hardware ID: USB\VID_8087&PID_0A2A [Driver Information] Driver Manufacturer: Intel Corporation Driver Description: Intel(R) Wireless Bluetooth(R) Driver Provider: Intel Corporation Driver Version: 20.100.6.4 Driver Date: 02-Oct-2019 DeviceInstanceId USB\VID_8087&PID_0A2A\5&2E2D6E34&0&7 Location Paths PCIROOT(0)#PCI(1400)#USBROOT(0)#USB(7)[Port8] : USB Input Device ------------------------------------------------ [Device Information] Device Manufacturer: - Product Name: - Serial Number: - USB Version Supported: 2.01 USB Device Speed: USB 1.1 Full-speed Driver Description: USB Input Device Hardware ID: USB\VID_2386&PID_3119 [Driver Information] Driver Manufacturer: (Standard system devices) Driver Description: USB Input Device Driver Provider: Microsoft Driver Version: 10.0.18362.175 Driver Date: 20-Jun-2006 DeviceInstanceId USB\VID_2386&PID_3119\5&2E2D6E34&0&8 Location Paths PCIROOT(0)#PCI(1400)#USBROOT(0)#USB(8)[Port9] : USB Composite Device -------------------------------------------- [Device Information] Device Manufacturer: - Product Name: - Serial Number: - USB Version Supported: 2.00 USB Device Speed: USB 1.1 Full-speed Driver Description: USB Composite Device Hardware ID: USB\VID_27C6&PID_5301 [Driver Information] Driver Manufacturer: (Standard USB Host Controller) Driver Description: USB Composite Device Driver Provider: Microsoft Driver Version: 10.0.18362.693 Driver Date: 20-Jun-2006 DeviceInstanceId USB\VID_27C6&PID_5301\HTK32 Location Paths PCIROOT(0)#PCI(1400)#USBROOT(0)#USB(9)[Port10] : No Device Connected --------------------------------------------[Port11] : No Device Connected --------------------------------------------[Port12] : No Device Connected --------------------------------------------[Port13] : No Device Connected --------------------------------------------[Port14] : No Device Connected --------------------------------------------[Port15] : No Device Connected --------------------------------------------[Port16] : No Device Connected --------------------------------------------[Port17] : No Device Connected --------------------------------------------[Port18] : No Device Connected --------------------------------------------Intel Skylake/Kaby Lake-U/Y PCH - Thermal Subsystem [C1] ------------------ [General Information] Device Name: Intel Skylake/Kaby Lake-U/Y PCH - Thermal Subsystem [C1] Original Device Name: Intel Skylake/Kaby Lake-U/Y PCH - Thermal Subsystem [C1] Device Class: Other Data Acquisition/Signal Processing Controller Revision ID: 21 [C1] PCI Address (Busevice:Function) Number: 0:20:2 PCI Latency Timer: 0 Hardware ID: PCI\VEN_8086&DEV_9D31&SUBSYS_08101028&REV_21 [System Resources] Interrupt Line: N/A Interrupt Pin: INTC# Memory Base Address 0 D1237000 [Features] Bus Mastering: Disabled Running At 66 MHz: Not Capable Fast Back-to-Back Transactions: Not Capable [Driver Information] Driver Manufacturer: INTEL Driver Description: Mobile 6th/7th Generation Intel(R) Processor Family I/O Thermal subsystem - 9D31 Driver Provider: INTEL Driver Version: 10.1.1.44 DeviceInstanceId PCI\VEN_8086&DEV_9D31&SUBSYS_08101028&REV_21\3&11583659&0&A2 Location Paths PCIROOT(0)#PCI(1402)Intel Skylake-U/Y PCH - LPSS: I2C Controller #0 [C1] ---------------------- [General Information] Device Name: Intel Skylake-U/Y PCH - LPSS: I2C Controller #0 [C1] Original Device Name: Intel Skylake-U/Y PCH - LPSS: I2C Controller #0 [C1] Device Class: Other Data Acquisition/Signal Processing Controller Revision ID: 21 [C1] PCI Address (Busevice:Function) Number: 0:21:0 PCI Latency Timer: 0 Hardware ID: PCI\VEN_8086&DEV_9D60&SUBSYS_08101028&REV_21 [System Resources] Interrupt Line: IRQ16 Interrupt Pin: INTA# Memory Base Address 0 FE035000 [Features] Bus Mastering: Disabled Running At 66 MHz: Not Capable Fast Back-to-Back Transactions: Not Capable [Driver Information] Driver Manufacturer: Intel Corporation Driver Description: Intel(R) Serial IO I2C Host Controller - 9D60 Driver Provider: Intel Corporation Driver Version: 30.100.1816.3 Driver Date: 18-Apr-2018 DeviceInstanceId PCI\VEN_8086&DEV_9D60&SUBSYS_08101028&REV_21\3&11583659&0&A8 Location Paths PCIROOT(0)#PCI(1500)Intel Skylake-U/Y PCH - CSME: HECI #1 [C1] -------------------------------- [General Information] Device Name: Intel Skylake-U/Y PCH - CSME: HECI #1 [C1] Original Device Name: Intel Skylake-U/Y PCH - CSME: HECI #1 [C1] Device Class: Other Communication Device Revision ID: 21 [C1] PCI Address (Busevice:Function) Number: 0:22:0 PCI Latency Timer: 0 Hardware ID: PCI\VEN_8086&DEV_9D3A&SUBSYS_08101028&REV_21 [System Resources] Interrupt Line: N/A Interrupt Pin: INTA# Memory Base Address 0 FE03C000 [Features] Bus Mastering: Enabled Running At 66 MHz: Not Capable Fast Back-to-Back Transactions: Not Capable [Driver Information] Driver Manufacturer: Intel Driver Description: Intel(R) Management Engine Interface Driver Provider: Intel Driver Version: 1904.12.0.1208 Driver Date: 20-Jan-2019 DeviceInstanceId PCI\VEN_8086&DEV_9D3A&SUBSYS_08101028&REV_21\3&11583659&0&B0 Location Paths PCIROOT(0)#PCI(1600)Intel HM170/QM170 PCH/PCH-U/Y - SATA RAID (RST) Controller [C1] ----------- [General Information] Device Name: Intel HM170/QM170 PCH/PCH-U/Y - SATA RAID (RST) Controller [C1] Original Device Name: Intel HM170/QM170 PCH/PCH-U/Y - SATA RAID (RST) Controller [C1] Device Class: RAID controller Revision ID: 21 [C1] PCI Address (Busevice:Function) Number: 0:23:0 PCI Latency Timer: 0 Hardware ID: PCI\VEN_8086&DEV_282A&SUBSYS_08101028&REV_21 [System Resources] Interrupt Line: N/A Interrupt Pin: INTA# Memory Base Address 0 D1230000 Memory Base Address 1 D1234000 I/O Base Address 2 F090 I/O Base Address 3 F080 I/O Base Address 4 F060 Memory Base Address 5 D1233000 [Features] Bus Mastering: Enabled Running At 66 MHz: Capable Fast Back-to-Back Transactions: Capable [SATA Host Controller] Interface Speed Supported: Gen3 6.0 Gbps Number Of Ports: 2 External SATA Support: Not Capable Aggressive Link Power Management: Capable Staggered Spin-up: Capable Mechanical Presence Switch: Not Capable Command Queue Acceleration: Capable 64-bit Addressing: Capable AHCI Status: Enabled AHCI Version: 1.31 Ports Implemented: 0, 1 [SATA Port#0] Port Status: Device Present, Phy communication not established Current Interface Speed: Gen3 6.0 Gbps External SATA Port: Not Capable Hot Plug: Not Capable Device Type: SATA [SATA Port#1] Port Status: Phy in offline mode External SATA Port: Not Capable Hot Plug: Not Capable [Driver Information] Driver Manufacturer: Intel Corporation Driver Description: Intel(R) Chipset SATA/PCIe RST Premium Controller Driver Provider: Intel Corporation Driver Version: 16.8.2.1002 Driver Date: 26-Feb-2019 DeviceInstanceId PCI\VEN_8086&DEV_282A&SUBSYS_08101028&REV_21\3&11583659&0&B8 Location Paths PCIROOT(0)#PCI(1700)Intel Skylake-U/Y PCH - PCI Express Root Port #5 [A1/C1] ------------------ [General Information] Device Name: Intel Skylake-U/Y PCH - PCI Express Root Port #5 [A1/C1] Original Device Name: Intel Skylake-U/Y PCH - PCI Express Root Port #5 [A1/C1] Device Class: PCI-to-PCI Bridge Revision ID: F1 [A1/C1] PCI Address (Busevice:Function) Number: 0:28:0 PCI Latency Timer: 0 Hardware ID: PCI\VEN_8086&DEV_9D14&SUBSYS_00000000&REV_F1 [PCI Express] Version: 3.0 Maximum Link Width: 1x Current Link Width: 1x Maximum Link Speed: 8.0 GT/s Current Link Speed: 2.5 GT/s Device/Port Type: Root Port of PCI Express Root Complex Slot Implemented: Yes Hot-Plug: Not Capable Hot-Plug Surprise: Not Capable Slot Power Limit: 10.000 W Emergency Power Reduction: Not Supported Active State Power Management (ASPM) Support: L0s and L1 Active State Power Management (ASPM) Status: Disabled L0s Exit Latency: 512 ns - 1 us L1 Exit Latency: 8 - 16 us Maximum Payload Size Supported: 256 bytes Maximum Payload Size: 128 bytes [System Resources] Interrupt Line: N/A Interrupt Pin: INTA# [Features] Bus Mastering: Enabled Running At 66 MHz: Not Capable Fast Back-to-Back Transactions: Not Capable [Driver Information] Driver Manufacturer: INTEL Driver Description: Mobile 6th/7th Generation Intel(R) Processor Family I/O PCI Express Root Port #5 - 9D14 Driver Provider: INTEL Driver Version: 10.1.1.44 DeviceInstanceId PCI\VEN_8086&DEV_9D14&SUBSYS_08101028&REV_F1\3&11583659&0&E0 Location Paths PCIROOT(0)#PCI(1C00)PCI Express x1 Bus #1 -----------------------------------------------------RealTek Semiconductor RTL8101/2/3 Family Fast Ethernet NIC ---------------- [General Information] Device Name: RealTek Semiconductor RTL8101/2/3 Family Fast Ethernet NIC Original Device Name: RealTek Semiconductor RTL8101/2/3 Family Fast Ethernet NIC Device Class: Ethernet Adapter Revision ID: 7 PCI Address (Busevice:Function) Number: 1:0:0 PCI Latency Timer: 0 Hardware ID: PCI\VEN_10EC&DEV_8136&SUBSYS_08101028&REV_07 [PCI Express] Version: 1.1 Maximum Link Width: 1x Current Link Width: 1x Maximum Link Speed: 2.5 GT/s Current Link Speed: 2.5 GT/s Device/Port Type: PCI Express Endpoint Slot Implemented: No Emergency Power Reduction: Not Supported Active State Power Management (ASPM) Support: L0s and L1 Active State Power Management (ASPM) Status: Disabled L0s Exit Latency: >4 us L1 Exit Latency: 32 - 64 us Maximum Payload Size Supported: 128 bytes Maximum Payload Size: 128 bytes [System Resources] Interrupt Line: N/A Interrupt Pin: INTA# I/O Base Address 0 E000 Memory Base Address 2 D1104000 Memory Base Address 4 D1100000 [Features] Bus Mastering: Enabled Running At 66 MHz: Not Capable Fast Back-to-Back Transactions: Not Capable [Driver Information] Driver Manufacturer: Realtek Driver Description: Realtek PCIe FE Family Controller Driver Provider: Realtek Driver Version: 9.1.409.2015 Driver Date: 08-Apr-2015 DeviceInstanceId PCI\VEN_10EC&DEV_8136&SUBSYS_08101028&REV_07\01000000364CE00000 Location Paths PCIROOT(0)#PCI(1C00)#PCI(0000)Intel Skylake-U/Y PCH - PCI Express Root Port #6 [A1/C1] ------------------ [General Information] Device Name: Intel Skylake-U/Y PCH - PCI Express Root Port #6 [A1/C1] Original Device Name: Intel Skylake-U/Y PCH - PCI Express Root Port #6 [A1/C1] Device Class: PCI-to-PCI Bridge Revision ID: F1 [A1/C1] PCI Address (Busevice:Function) Number: 0:28:5 PCI Latency Timer: 0 Hardware ID: PCI\VEN_8086&DEV_9D15&SUBSYS_00000000&REV_F1 [PCI Express] Version: 3.0 Maximum Link Width: 1x Current Link Width: 1x Maximum Link Speed: 8.0 GT/s Current Link Speed: 2.5 GT/s Device/Port Type: Root Port of PCI Express Root Complex Slot Implemented: Yes Hot-Plug: Not Capable Hot-Plug Surprise: Not Capable Slot Power Limit: 10.000 W Emergency Power Reduction: Not Supported Active State Power Management (ASPM) Support: L0s and L1 Active State Power Management (ASPM) Status: L1 Entry L0s Exit Latency: 512 ns - 1 us L1 Exit Latency: 8 - 16 us Maximum Payload Size Supported: 256 bytes Maximum Payload Size: 128 bytes [System Resources] Interrupt Line: N/A Interrupt Pin: INTB# [Features] Bus Mastering: Enabled Running At 66 MHz: Not Capable Fast Back-to-Back Transactions: Not Capable [Driver Information] Driver Manufacturer: INTEL Driver Description: Mobile 6th/7th Generation Intel(R) Processor Family I/O PCI Express Root Port #6 - 9D15 Driver Provider: INTEL Driver Version: 10.1.1.44 DeviceInstanceId PCI\VEN_8086&DEV_9D15&SUBSYS_08101028&REV_F1\3&11583659&0&E5 Location Paths PCIROOT(0)#PCI(1C05)PCI Express x1 Bus #2 -----------------------------------------------------Intel Dual Band Wireless-AC 3165 ------------------------------------------ [General Information] Device Name: Intel Dual Band Wireless-AC 3165 Original Device Name: Intel Dual Band Wireless-AC 3165 (Stone Peak) Device Class: Other Network Adapter Revision ID: 79 PCI Address (Busevice:Function) Number: 2:0:0 PCI Latency Timer: 0 Hardware ID: PCI\VEN_8086&DEV_3165&SUBSYS_44108086&REV_79 [PCI Express] Version: 1.1 Maximum Link Width: 1x Current Link Width: 1x Maximum Link Speed: 2.5 GT/s Current Link Speed: 2.5 GT/s Device/Port Type: PCI Express Endpoint Slot Implemented: No Emergency Power Reduction: Not Supported Active State Power Management (ASPM) Support: L1 Active State Power Management (ASPM) Status: L1 Entry L0s Exit Latency: 2 - 4 us L1 Exit Latency: 16 - 32 us Maximum Payload Size Supported: 128 bytes Maximum Payload Size: 128 bytes [System Resources] Interrupt Line: N/A Interrupt Pin: INTA# Memory Base Address 0 D10FE000 [Features] Bus Mastering: Enabled Running At 66 MHz: Not Capable Fast Back-to-Back Transactions: Not Capable [Driver Information] Driver Manufacturer: Intel Corporation Driver Description: Intel(R) Dual Band Wireless-AC 3165 Driver Provider: Intel Driver Version: 19.51.28.1 Driver Date: 18-Jan-2020 DeviceInstanceId PCI\VEN_8086&DEV_3165&SUBSYS_44108086&REV_79\44032CFFFF97B66B00 Location Paths PCIROOT(0)#PCI(1C05)#PCI(0000)Intel Kaby Lake-U + iHDCP 2.2 Premium PCH - LPC/eSPI Controller [C1] ------ [General Information] Device Name: Intel Kaby Lake-U + iHDCP 2.2 Premium PCH - LPC/eSPI Controller [C1] Original Device Name: Intel Kaby Lake-U + iHDCP 2.2 Premium PCH - LPC/eSPI Controller [C1] Device Class: PCI-to-ISA Bridge Revision ID: 21 [C1] PCI Address (Busevice:Function) Number: 0:31:0 PCI Latency Timer: 0 Hardware ID: PCI\VEN_8086&DEV_9D4E&SUBSYS_08101028&REV_21 [System Resources] Interrupt Line: N/A Interrupt Pin: N/A [Features] Bus Mastering: Enabled Running At 66 MHz: Not Capable Fast Back-to-Back Transactions: Not Capable [Driver Information] Driver Manufacturer: INTEL Driver Description: Mobile 7th Generation Intel(R) Processor Family I/O LPC Controller (U with iHDCP2.2 Premium) - 9D4E Driver Provider: INTEL Driver Version: 10.1.1.44 DeviceInstanceId PCI\VEN_8086&DEV_9D4E&SUBSYS_08101028&REV_21\3&11583659&0&F8 Location Paths PCIROOT(0)#PCI(1F00)Intel Skylake/Kaby Lake-U/Y/ PCH - Power Management Controller [C1] ------- [General Information] Device Name: Intel Skylake/Kaby Lake-U/Y/ PCH - Power Management Controller [C1] Original Device Name: Intel Skylake/Kaby Lake-U/Y/ PCH - Power Management Controller [C1] Device Class: Other Memory Revision ID: 21 [C1] PCI Address (Busevice:Function) Number: 0:31:2 PCI Latency Timer: 0 Hardware ID: PCI\VEN_8086&DEV_9D21&SUBSYS_08101028&REV_21 [System Resources] Interrupt Line: N/A Interrupt Pin: N/A Memory Base Address 0 D122C000 [Features] Bus Mastering: Disabled Running At 66 MHz: Not Capable Fast Back-to-Back Transactions: Not Capable [Driver Information] Driver Manufacturer: INTEL Driver Description: Mobile 6th/7th Generation Intel(R) Processor Family I/O PMC - 9D21 Driver Provider: INTEL Driver Version: 10.1.1.44 DeviceInstanceId PCI\VEN_8086&DEV_9D21&SUBSYS_08101028&REV_21\3&11583659&0&FA Location Paths PCIROOT(0)#PCI(1F02)Intel Kaby Lake-U/Y PCH - High Definition Audio Controller ---------------- [General Information] Device Name: Intel Kaby Lake-U/Y PCH - High Definition Audio Controller Original Device Name: Intel Kaby Lake-U/Y PCH - High Definition Audio Controller Device Class: High Definition Audio Revision ID: 21 PCI Address (Busevice:Function) Number: 0:31:3 PCI Latency Timer: 32 Hardware ID: PCI\VEN_8086&DEV_9D71&SUBSYS_08101028&REV_21 [System Resources] Interrupt Line: IRQ16 Interrupt Pin: INTA# Memory Base Address 0 FE030000 Memory Base Address 4 FE400000 [Features] Bus Mastering: Enabled Running At 66 MHz: Not Capable Fast Back-to-Back Transactions: Not Capable [Driver Information] Driver Manufacturer: Microsoft Driver Description: High Definition Audio Controller Driver Provider: Microsoft Driver Version: 10.0.18362.693 Driver Date: 19-Feb-2020 DeviceInstanceId PCI\VEN_8086&DEV_9D71&SUBSYS_08101028&REV_21\3&11583659&0&FB Location Paths PCIROOT(0)#PCI(1F03)Intel Skylake/Kaby Lake-U/Y PCH - SMBus Host Controller [C1] -------------- [General Information] Device Name: Intel Skylake/Kaby Lake-U/Y PCH - SMBus Host Controller [C1] Original Device Name: Intel Skylake/Kaby Lake-U/Y PCH - SMBus Host Controller [C1] Device Class: SMBus (System Management Bus) Revision ID: 21 [C1] PCI Address (Busevice:Function) Number: 0:31:4 PCI Latency Timer: 0 Hardware ID: PCI\VEN_8086&DEV_9D23&SUBSYS_08101028&REV_21 [System Resources] Interrupt Line: N/A Interrupt Pin: INTA# Memory Base Address 0 D1232000 I/O Base Address 4 F040 [Features] Bus Mastering: Disabled Running At 66 MHz: Not Capable Fast Back-to-Back Transactions: Capable [Driver Information] Driver Manufacturer: INTEL Driver Description: Mobile 6th/7th Generation Intel(R) Processor Family I/O SMBUS - 9D23 Driver Provider: INTEL Driver Version: 10.1.1.44 DeviceInstanceId PCI\VEN_8086&DEV_9D23&SUBSYS_08101028&REV_21\3&11583659&0&FC Location Paths PCIROOT(0)#PCI(1F04)Video Adapter -------------------------------------------------------------Intel UHD Graphics 620 ---------------------------------------------------- [Video chipset] Video Chipset: Intel UHD Graphics 620 Video Chipset Codename: Kaby Lake R U GT2 Video Memory: 1024 MBytes [Video Card] Video Card: Intel UHD Graphics 620 (Kaby Lake R U GT2) [Y0] [DELL] Video Bus: Integrated Video RAMDAC: Internal [Performance] Video Unit Clock: 400.0 MHz Graphics Memory Clock: 665.0 MHz Hardware ID: PCI\VEN_8086&DEV_5917&SUBSYS_08101028&REV_07 PCI Location (Busev:Fnc): 0:02:0 [Driver Information] Driver Manufacturer: Intel Corporation Driver Description: Intel(R) UHD Graphics 620 Driver Provider: Intel Corporation Driver Version: 23.20.16.4973 Driver Date: 27-Feb-2018 DCH/UWD Driver: Not Capable DeviceInstanceId PCI\VEN_8086&DEV_5917&SUBSYS_08101028&REV_07\3&11583659&0&10 Location Paths PCIROOT(0)#PCI(0200)Monitor -------------------------------------------------------------------AU Optronics B156HW01 V0 -------------------------------------------------- [General information] Monitor Name: AU Optronics B156HW01 V0 Monitor Name (Manuf): B156HTK [DELL P/N: FNDC6] Serial Number: Unknown Date Of Manufacture: Week: 31, Year: 2016 Monitor Hardware ID: Monitor\AUO10ED Max. Vertical Size: 19 cm Max. Horizontal Size: 34 cm [Advanced parameters] Input Signal: Digital Color Bit Depth: 6 Bits per Primary Color Digital Video Interface Standard Supported: DisplayPort Gamma Factor: 2.20 [DPMS Modes] Standby: Not Supported Suspend: Not Supported Active Off: Not Supported Standard Colour Space (sRGB) Default: Not Supported Preferred Timing Mode: Supported Default GTF (Continuous Frequency): Not Supported DFP 1.x Compatible: Yes [Supported Video Modes] 1920 x 1080 344 x 193 mm, Pixel Clock 142.00 MHz 1920 x 1080 344 x 193 mm, Pixel Clock 113.60 MHzDrives --------------------------------------------------------------------(S)ATA/ATAPI Drives -------------------------------------------------------ST1000LM035-1RK172 -------------------------------------------------------- [General Information] Drive Controller: Serial ATA 6Gb/s @ 6Gb/s Host Controller: Intel HM170/QM170 PCH/PCH-U/Y - SATA RAID (RST) Controller [C1] Drive Model: Seagate ST1000LM035-1RK172 Drive Firmware Revision: SDM2 Drive Serial Number: ZDE3KSEY World Wide Name: 5000C500A457C9D5 Drive Capacity: 953,869 MBytes (1000 GB) Drive Capacity [MB]: 953869 Media Rotation Rate: 5400 RPM Nominal Form Factor: 2.5" ATA Major Version Supported: ATA/ATAPI-5, ATA/ATAPI-6, ATA/ATAPI-7, ATA8-ACS, ACS-2, ACS-3 ATA Minor Version Supported: ACS-3 Revision 3b ATA Transport Version Supported: SATA 3.1 [Drive Geometry] Number of Cylinders: 16383 Number of Heads: 16 Sectors Per Track: 63 Number of Sectors: 16514064 Total 32-bit LBA Sectors: 268435455 Total 48-bit LBA Sectors: 1953525168 Logical Sector Size: 512 Bytes Cache Buffer Size: N/A [Transfer Modes] Sectors Per Interrupt: Total: 16, Active: 16 Max. PIO Transfer Mode: 4 Multiword DMA Mode: Total: 2, Active: - Singleword DMA Mode: Total: -, Active: - Ultra-DMA Mode: Total: 6 (ATA-133), Active: 6 (ATA-133) Max. Multiword DMA Transfer Rate: 16.7 MBytes/s Max. PIO with IORDY Transfer Rate: 16.7 MBytes/s Max. PIO w/o IORDY Transfer Rate: 16.7 MBytes/s Native Command Queuing: Supported, Max. Depth: 32 TRIM Command: Not Supported [Device flags] Fixed Drive: Present Removable Drive: Not Present Magnetic Storage: Present LBA Mode: Supported DMA Mode: Supported IORDY: Supported IORDY Disableable: Supported [Features] Write Cache: Present, Active S.M.A.R.T. Feature: Present, Active Security Feature: Present, Inactive Removable Media Feature: Not Present, Disabled Power Management: Present, Active Advanced Power Management: Present, Active Packet Interface: Not Present, Disabled Look-Ahead Buffer: Present, Active Host Protected Area: Present, Enabled Power-Up In Standby: Supported, Inactive Automatic Acoustic Management: Not Suppported, Inactive 48-bit LBA: Supported, Active Host-Initiated Link Power Management: Supported Device-Initiated Link Power Management: Supported, Enabled In-Order Data Delivery: Not Supported Hardware Feature Control: Supported, Disabled Software Settings Preservation: Supported, Enabled NCQ Autosense: Not Supported Link Power State Device Sleep: Not Supported Hybrid Information Feature: Not Supported Rebuild Assist: Not Supported Power Disable: Not Supported All Write Cache Non-Volatile: Not Supported Extended Number of User Addressable Sectors: Not Supported CFast Specification: Not Supported NCQ Priority Information: Not Supported Host Automatic Partial to Slumber Transitions: Not Supported Device Automatic Partial to Slumber Transitions: Not Supported NCQ Streaming: Not Supported NCQ Queue Management Command: Not Supported DevSleep to Reduced Power State: Not Supported Out Of Band Management Interface: Not Supported Extended Power Conditions Feature: Not Supported Sense Data Reporting Feature: Not Supported Free-Fall Control Feature: Not Supported Write-Read-Verify Feature: Supported, Disabled [Security] Security Feature: Supported Security Status: Disabled Security Locked: Disabled Security Frozen: Enabled Enhanced Security Erase: Supported Sanitize Feature: Not Supported Sanitize Device - Crypto Scramble: Not Supported Sanitize Device - Overwrite: Not Supported Sanitize Device - Block Erase: Not Supported Sanitize Device - Antifreeze Lock: Not Supported Device Encrypts All User Data: Not Supported Trusted Computing: Not Supported [Self-Monitoring, Analysis and Reporting Technology (S.M.A.R.T.)] [01] Raw Read Error Rate: 82/6, Worst: 64 (Data = 142736704,0) [03] Spin Up Time: 99/Always OK, Worst: 99 [04] Start/Stop Count: 93/20, Worst: 93 (Data = 7180,0) [05] Reallocated Sector Count: 100/36, Worst: 100 [07] Seek Error Rate: 82/45, Worst: 60 (Data = 285624615,2) [09] Power-On Hours/Cycle Count: 81/Always OK, Worst: 81 (17382 hours / 1.98 years) [0A] Spin Retry Count: 100/97, Worst: 100 [0C] Power Cycle Count: 99/20, Worst: 99 (Data = 1232,0) [B8] End to End Error Detection Count: 100/99, Worst: 100 [BB] Reported Uncorrectable Errors: 100/Always OK, Worst: 100 [BC] Command Timeout Count: 100/Always OK, Worst: 99 (Data = 8,0) [BD] High Fly Writes 100/Always OK, Worst: 100 [BE] Airflow Temperature / Exceed Count: 67/40, Worst: 50 (33.0 °C) [BF] G-Sense Error Rate: 100/Always OK, Worst: 100 (Data = 19,0) [C0] Power-Off Retract Count: 100/Always OK, Worst: 100 (Data = 25,0) [C1] Load/Unload Cycle Count: 1/Always OK, Worst: 1 (Data = 232944,0) [C2] Temperature 33/Always OK, Worst: 50 (33.0 °C) [C5] Current Pending Sector Count: 100/Always OK, Worst: 100 [C6] Off-Line Uncorrectable Sector Count: 100/Always OK, Worst: 100 [C7] UltraDMA/SATA CRC Error Rate: 200/Always OK, Worst: 200 [F0] Head Flying Hours: 100/Always OK, Worst: 253 (Data = 9160,12060) [F1] Lifetime Writes from Host (LBAs Written): 100/Always OK, Worst: 253 (Data = 2147663374,5) [F2] Lifetime Reads from Host (LBAs Read): 100/Always OK, Worst: 253 (Data = 2495520479,8) [FE] Free Fall Protection: 100/Always OK, Worst: 100 [Device Statistics] Lifetime Power-On Resets: 1232 Power-on Hours: 17382 Logical Sectors Written: 23622503822 Logical Sectors Read: 36855263250 Number of Write Commands: 396995560 Number of Read Commands: 579700240 Spindle Motor Power-on Hours: 13433 Head Flying Hours: 1104 Head Load Events: 232944 Number of Reallocated Logical Sectors: 0 Read Recovery Attempts: 0 Number of Mechanical Start Failures: 0 Number of Reallocation Candidate Logical Sectors: 0 Number of Reported Uncorrectable Errors: 7 Resets Between Command Acceptance and Completion: 8Audio ---------------------------------------------------------------------Intel Kaby Lake-U/Y PCH - High Definition Audio Controller ---------------- Audio Adapter: Intel Kaby Lake-U/Y PCH - High Definition Audio Controller Audio Controller Hardware ID: PCI\VEN_8086&DEV_9D71&SUBSYS_08101028&REV_21 High Definition Audio Codec: Intel Audio Codec Hardware ID: HDAUDIO\FUNC_01&VEN_8086&DEV_280B&SUBSYS_80860101&REV_1000 [Driver Information] Driver Manufacturer: Intel(R) Corporation Driver Description: Intel(R) Display Audio Driver Provider: Intel(R) Corporation Driver Version: 10.24.0.3 Driver Date: 05-Dec-2017 DeviceInstanceId HDAUDIO\FUNC_01&VEN_8086&DEV_280B&SUBSYS_80860101&REV_1000\4&13AADBE6&0&0201Network -------------------------------------------------------------------RealTek Semiconductor RTL8101/2/3 Family Fast Ethernet NIC ---------------- [General information] Network Card: RealTek Semiconductor RTL8101/2/3 Family Fast Ethernet NIC Vendor Description: Realtek Ethernet Controller MAC Address: 8C-EC-4B-01-A2-30 [Capabilities] Maximum Link Speed: 100 Mbps Transmit Buffer Size: 193792 Bytes Receive Buffer Size: 775168 Bytes Hardware ID: PCI\VEN_10EC&DEV_8136&SUBSYS_08101028&REV_07 [Driver Information] Driver Manufacturer: Realtek Driver Description: Realtek PCIe FE Family Controller Driver Provider: Realtek Driver Version: 9.1.409.2015 Driver Date: 08-Apr-2015 DeviceInstanceId PCI\VEN_10EC&DEV_8136&SUBSYS_08101028&REV_07\01000000364CE00000 Location Paths PCIROOT(0)#PCI(1C00)#PCI(0000)Intel Dual Band Wireless-AC 3165 ------------------------------------------ [General information] Network Card: Intel Dual Band Wireless-AC 3165 Vendor Description: Microsoft MAC Address: 44-03-2C-97-B6-6B [Capabilities] Maximum Link Speed: 72 Mbps Transmit Buffer Size: 9 Bytes Receive Buffer Size: 9 Bytes Hardware ID: PCI\VEN_8086&DEV_3165&SUBSYS_44108086&REV_79 [Driver Information] Driver Manufacturer: Intel Corporation Driver Description: Intel(R) Dual Band Wireless-AC 3165 Driver Provider: Intel Driver Version: 19.51.28.1 Driver Date: 18-Jan-2020 DeviceInstanceId PCI\VEN_8086&DEV_3165&SUBSYS_44108086&REV_79\44032CFFFF97B66B00 Location Paths PCIROOT(0)#PCI(1C05)#PCI(0000)Ports ---------------------------------------------------------------------Serial Ports --------------------------------------------------------------USB -----------------------------------------------------------------------Intel(R) USB 3.0 eXtensible Host Controller - 1.0 (Microsoft) -------------Root Hub ------------------------------------------------------------------[Port1] : No Device Connected ---------------------------------------------[Port2] : Logitech Unifying USB Receiver Keyboard ------------------------- [Device Information] Device Manufacturer: Logitech Product Name: USB Receiver Serial Number: N/A USB Version Supported: 2.00 USB Device Speed: USB 1.1 Full-speed Driver Description: USB Composite Device Hardware ID: USB\VID_046D&PID_C52B [Driver Information] Driver Manufacturer: (Standard USB Host Controller) Driver Description: USB Composite Device Driver Provider: Microsoft Driver Version: 10.0.18362.693 Driver Date: 20-Jun-2006 DeviceInstanceId USB\VID_046D&PID_C52B\5&2E2D6E34&0&2 Location Paths PCIROOT(0)#PCI(1400)#USBROOT(0)#USB(2)[Port3] : No Device Connected ---------------------------------------------[Port4] : No Device Connected ---------------------------------------------[Port5] : Sunplus Innovation Technology, PID=CDEF ------------------------- [Device Information] Device Manufacturer: Sunplus Innovation Technology Product Name: Sunplus Innovation Technology, PID=CDEF Serial Number: - USB Version Supported: 2.00 USB Device Speed: USB 2.0 High-speed Driver Description: USB Composite Device Hardware ID: USB\VID_1BCF&PID_28C1 [Driver Information] Driver Manufacturer: (Standard USB Host Controller) Driver Description: USB Composite Device Driver Provider: Microsoft Driver Version: 10.0.18362.693 Driver Date: 20-Jun-2006 DeviceInstanceId USB\VID_1BCF&PID_28C1\5&2E2D6E34&0&5 Location Paths PCIROOT(0)#PCI(1400)#USBROOT(0)#USB(5)[Port6] : Realtek Semiconductor Realtek USB 2.0 Card Reader --------------- [Device Information] Device Manufacturer: Realtek Semiconductor Product Name: Realtek Semiconductor Realtek USB 2.0 Card Reader Serial Number: - USB Version Supported: 2.00 USB Device Speed: USB 2.0 High-speed Driver Description: Realtek USB 2.0 Card Reader Hardware ID: USB\VID_0BDA&PID_0129 [Driver Information] Driver Manufacturer: Realtek Semiconductor Corp. Driver Description: Realtek USB 2.0 Card Reader Driver Provider: Realtek Semiconductor Corp. Driver Version: 10.0.18362.31252 Driver Date: 20-Jun-2019 DeviceInstanceId USB\VID_0BDA&PID_0129\20100201396000000 Location Paths PCIROOT(0)#PCI(1400)#USBROOT(0)#USB(6)[Port7] : Intel Bluetooth V4.0 Module ------------------------------------- [Device Information] Device Manufacturer: Intel Product Name: Intel Bluetooth V4.0 Module Serial Number: - USB Version Supported: 2.00 USB Device Speed: USB 1.1 Full-speed Driver Description: Intel(R) Wireless Bluetooth(R) Hardware ID: USB\VID_8087&PID_0A2A [Driver Information] Driver Manufacturer: Intel Corporation Driver Description: Intel(R) Wireless Bluetooth(R) Driver Provider: Intel Corporation Driver Version: 20.100.6.4 Driver Date: 02-Oct-2019 DeviceInstanceId USB\VID_8087&PID_0A2A\5&2E2D6E34&0&7 Location Paths PCIROOT(0)#PCI(1400)#USBROOT(0)#USB(7)[Port8] : USB Input Device ------------------------------------------------ [Device Information] Device Manufacturer: - Product Name: - Serial Number: - USB Version Supported: 2.01 USB Device Speed: USB 1.1 Full-speed Driver Description: USB Input Device Hardware ID: USB\VID_2386&PID_3119 [Driver Information] Driver Manufacturer: (Standard system devices) Driver Description: USB Input Device Driver Provider: Microsoft Driver Version: 10.0.18362.175 Driver Date: 20-Jun-2006 DeviceInstanceId USB\VID_2386&PID_3119\5&2E2D6E34&0&8 Location Paths PCIROOT(0)#PCI(1400)#USBROOT(0)#USB(8)[Port9] : USB Composite Device -------------------------------------------- [Device Information] Device Manufacturer: - Product Name: - Serial Number: - USB Version Supported: 2.00 USB Device Speed: USB 1.1 Full-speed Driver Description: USB Composite Device Hardware ID: USB\VID_27C6&PID_5301 [Driver Information] Driver Manufacturer: (Standard USB Host Controller) Driver Description: USB Composite Device Driver Provider: Microsoft Driver Version: 10.0.18362.693 Driver Date: 20-Jun-2006 DeviceInstanceId USB\VID_27C6&PID_5301\HTK32 Location Paths PCIROOT(0)#PCI(1400)#USBROOT(0)#USB(9)[Port10] : No Device Connected --------------------------------------------[Port11] : No Device Connected --------------------------------------------[Port12] : No Device Connected --------------------------------------------[Port13] : No Device Connected --------------------------------------------[Port14] : No Device Connected --------------------------------------------[Port15] : No Device Connected --------------------------------------------[Port16] : No Device Connected --------------------------------------------[Port17] : No Device Connected --------------------------------------------[Port18] : No Device Connected --------------------------------------------Smart Battery -------------------------------------------------------------Battery #0 ---------------------------------------------------------------- [General Properties] Device Name: DELL FW8KR79 Manufacturer Name: BYD Serial Number: 787 Unique ID: 787BYDDELL FW8KR79 Chemistry: Lithium Ion Designed Capacity: 41998 mWh Full Charged Capacity: 33242 mWh Wear Level: 20.8 % [Current Power Status] Power Status: On AC Power Current Capacity: 33242 mWh (100.0 %) Current Voltage: 12.683 V
      My Computer
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  9. spunk
    Posts : 4,801
    Windows 11 Pro 64 Bit 22H2
       New #7

    the HWINFO you provided doesn't help us, there too much information that is not relevant. We just need something simple like this Dell Inspiron 15 5000 Laptop -NNLOK5KB3403RT Specs - CNET even this is too much
    I couldn't even get to the BiOS. When did it didn't save my settings
    The Bios is not a part of Windows. It is part of the motherboard and loads before it accesses the HDD/SSD with Windows.
    If you are typically running into problems, then it is more likely an issue with your HDD/SSD or some other Hardware, like RAM etc.Windows doesn't go bad, but your HDD/SSD may have bad sectors on it and it is corrupting your data. Download HDTune from my signature, not Pro. Go to the Error Scan tab. Run a full Error Scan, not Quick.This will take a long time. If all of the boxes are Green, the Drive is Healthy. If any of the Boxes are Red, the drive has Bad Sectors and is beginning to fail. You do not need to finish the test, the drive will need to be replaced.
    Have you tried updating your Bios. Are all drivers updated from the Dell Web site?
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  10. notnats
    Posts : 108
    Windows 10 64bit
       New #8

    I agree totally with spunk that is certainly more info than needed, way more than requested and extremely hard to read.

    When Windows "goes bad" please describe exactly what happens; freezes? BSOD's? Failure to Boot? exactly what?

    It would be helpful if you described exactly what happens to cause you to believe that a reinstall is the only remedy. This really is very unusual.

    Have you checked the Reliability Monitor? This will show you recent system and application crashes. You can see them arranged by dates with columns at the right representing the most recent days. You can see a history of events for the last few weeks, or you can switch to a weekly view. If Windows crashed or froze, you’ll see a red circle with an “X” representing the failure. Click that day’s column and you’ll see more information at the bottom. Critical events are typically what you’re really looking for here, but you can also see things like when a piece of software was installed too. I certainly would be checking all of that out before reinstalling the entire system. Most of the time the fix is a very easy fix once you know what you are looking for and Reliability Monitor certainly will help you do that. It has been included with Windows since Vista.
    To access Reliability Monitor simply hit Start, type “reliability,” and then click the “View reliability history” shortcut.
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  12. chuckp
    Posts : 45
    Windows 10 Home 64 bit 1909
    Thread Starter
       New #9

    Started over


    I gave up and I had to re-install Win 10. Still won't save any bios settings and some windows settings save and some don't. I tried to use Windows slideshow screensaver. It ran fine until a restart. Now it shows a black screen. I went to the setting and the blank for folder is blank. Using VLC, it saved my hotkey settings but nothing else. Could a bios be corrupted or hacked? I tried to get the bios info and all I got was 1 2 3 (with the spaces), no name. File explorer works fine as well as Google Chrome. If I try to change any of the settings it will work fine until I restart then every thing goes back. The reinstall was done yesterday but it started falling apart right away. I'm sorry to be so annoying but my laptop is my only source of info and entertainment.
      My Computer
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  13. ThrashZone
    Posts : 7,724
    3-Win-7Prox64 3-Win10Prox64 3-LinuxMint20.2
       New #10

    Hi,
    Sounds like the cmos battery is dead.
      My Computers
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