I'm not a computer expert, but I can follow directions... BUT, I don't want to waste anyone's time. I don't have the money, don't have a debit/credit card, nothing. I'm stuck at home, with a laptop that just stopped working.
Here's a screenshot. I've tried almost everything. Can anyone help? I would appreciate it.
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If Startup Repair didn't work then try the other Options, System Restore, Go back to Previous Version. If those fail try System Image Recovery and reset the computer to Factory Defaults. If that fails choose Command Prompt
At command prompt (x: sources) type this exactly as written:
bcdedit |find “osdevice” (Must inc ” and the |), the | before Find is the Upper case \ key) press enter. This will tell you what drive letter the OS is on.It may not be on the C: drive.
Now use the returned as the drive letter for OS, for this example, assume C: or whatever drive letter is the os device.
At the x sources type: chkdsk c: /r press enter, 5 stages of check disk will run. It will test the HDD for errors. it may take a while.
Hello and thank you so much for helping me! Yes, I know this site is free. What I meant is for those who say "You need to buy this, or that".
The one thing I didn't do was "System Image Recovery", but I got back "Windows cannot find a system image on this computer. ... Attach the backup hard disk or insert the final DVD from a backup set and click Retry. Alternatively, close the dialog for more options. (I don't even have a DVD/CD player). I do have the option (Re-image Your Computer).
-Search for a system image on the network
-Install a driver
So I went to Command Prompt
At command prompt, I did what you said, its not examining basic file system structure, but I want to point out that as the prompt beginning, it read
X:\windows\system32>
(I typed that out, because I don't know how long this will take -- I've done 14 hour scans a few days ago, so just wanted to post what is currently happening)...
Thanks again!
X:\ is the temporary drive, you need to find the OS Drive
If that is too complex, at X:\Sources type C: and press Enter. At the C:\> Prompt type DIR.if any folders are Windows, you are in the right drive. If not then type D: press Enter and then DIR. go thru all of the Drive letters till you find Windows.At command prompt ([B]x: sources]type this exactly as written:
bcdedit |find “osdevice”(Must inc ” and the, the | before Find is the Upper case \ key) press enter. This will tell you what drive letter the OS is on.It may not be on the C: drive
Then at that drive type chkdsk /R and press Enter
If you open the log file, you’ll be shown details of all the tests performed by Startup Repair, with any errors discovered detailed. We can use this information to help diagnose and get to the root cause of the problem.
To open log file from the Windows Recovery Environment, click and open the Command Prompt. When the Command Prompt is open, type Notepad and press Enter key to open the Notepad application. The Startup Repair log file is located at:
Code:C:\Windows\System32\Logfiles\Srt\SrtTrail.txt
You will need to navigate to the drive on which you have Windows installed (usually the C: drive) to see the SrtTrail.txt log file.
This is an indication that you have many Bad Sectors. You can finish Check Disk if you like but the reality is your Drive needs to be replaced. Sooner rather then later.
It finished this morning. I wish I could remember the error it had (I've had the flu for weeks and not all there), but the commands to restart wouldn't work, so I just held down the POWER button to turn off, and it finally "worked".
It's screwed up, but even with it working at 30% is better than nothing.
"If it dies, it dies"... I'd smash it to pieces and insert it into the garbage (wouldn't want someone to access my files). But I would try to resuscitate it before doing that.
If it kinda works, backup all your files you can't live without and save them to an external drive. Once you get a new drive, you can drill a hole in HDD or smash it with a hammer to keep anyone from accessing any of your data.Then send it to an EWaste center not the garbage.
This is where I'm at now...
Chkdsk on C:
The answer is actually in part of the error message we see:
Chkdsk cannot run because the volume is in use by another
process. Would you like to schedule this volume to be
checked the next time the system restarts? (Y/N)
Answer the question with a “Y” for yes, followed by Enter, and Chkdsk will run the next time you reboot Windows, before Windows itself begins to run. That’s the only time Chkdsk can have the exclusive access to the system disk it needs.
Now it reads
"This volume will be checked the next time the system restarts.
C:\>
I've tried to do restart command prompts, nothing works... Should I hold down the power button?
- - - Updated - - -
I thought it would be dangerous to just POWER DOWN, so in the command prompt, I entered in
sfc /scannow
"Windows Resource Protection could not perform the requested operation"
now I'm back to
C:\>
I'll wait for a while in case someone knows what to do (or not to do).. Thanks for all those helping.
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