No sleep option on new install of Windows 10 (18363.720)

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  1. Posts : 38,421
    windows 10 professional version 1607 build 14393.969 64 bit
       #21

    Great.

    Please complete the steps in post #19 to troubleshoot BSOD and tune up the computer.
      My Computer


  2. Posts : 34
    Windows 10 64-bit
    Thread Starter
       #22

    But I have no BSOD issues?
      My Computer


  3. Posts : 38,421
    windows 10 professional version 1607 build 14393.969 64 bit
       #23

    nfshp253 said:
    But I have no BSOD issues?

    It can be easy to miss BSOD.

    These were some of the BSOD displayed in the logs:


    Code:
    Event[317]:
      Log Name: System
      Source: Microsoft-Windows-WER-SystemErrorReporting
      Date: 2020-03-15T17:44:17.065
      Event ID: 1001
      Task: N/A
      Level: Error
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: DESKTOP-BEE3FLF
      Description: 
    The computer has rebooted from a bugcheck.  The bugcheck was: 0x0000003b (0x00000000c0000005, 0xfffff80633cb3c90, 0xffffed067556af30, 0x0000000000000000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 2d41c0ca-1dcd-422d-8290-d3edb9ffbe55.
    Code:
    Event[573]:
      Log Name: System
      Source: Microsoft-Windows-WER-SystemErrorReporting
      Date: 2020-03-15T17:53:56.505
      Event ID: 1001
      Task: N/A
      Level: Error
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: DESKTOP-LDB8H2F
      Description: 
    The computer has rebooted from a bugcheck.  The bugcheck was: 0x00000001 (0x00007ff994681164, 0x0000000000000000, 0x000000000000ffff, 0xffff8105d12e6b80). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 2a1304a0-2e49-4038-9f8b-454d94a9c060.
    Code:
    Event[2918]:
      Log Name: System
      Source: Microsoft-Windows-WER-SystemErrorReporting
      Date: 2020-03-21T15:48:00.776
      Event ID: 1001
      Task: N/A
      Level: Error
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: DESKTOP-G5RKE6B
      Description: 
    The computer has rebooted from a bugcheck.  The bugcheck was: 0x0000000a (0x0000000000000000, 0x00000000000000ff, 0x0000000000000068, 0xfffff805436c0f89). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 2c6eb18e-8248-4919-836b-c94bfeec1548.
    Code:
    Event[2984]:
      Log Name: System
      Source: Microsoft-Windows-WER-SystemErrorReporting
      Date: 2020-03-21T16:02:10.147
      Event ID: 1001
      Task: N/A
      Level: Error
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: DESKTOP-G5RKE6B
      Description: 
    The computer has rebooted from a bugcheck.  The bugcheck was: 0x00000107 (0xffffe005eb5df080, 0x0000000000000000, 0x0000000000000000, 0x0000000000000000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: dc47450e-c78e-49bb-81ba-5c36c32297d5.
      My Computer


  4. Posts : 34
    Windows 10 64-bit
    Thread Starter
       #24

    Those were caused by a malfunctioning CPU, and was confirmed by AMD. I got a replacement CPU installed now and it's been fine. I was getting anywhere from 0-5 BSODs a day before the CPU was replaced.
      My Computer


  5. Posts : 38,421
    windows 10 professional version 1607 build 14393.969 64 bit
       #25

    I'm glad that the sleep was fixed.

    The logs display the inner workings of the computer over time.
    The replaced CPU was not in the opening post.

    There are other steps that are not related to a faulty CPU.
      My Computer


 
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