New
#1
Screen goes black
I am using Windows 10, my setup is running the most recent windows update, and I keep my system safe with up to date Norton360. But I am pretty computer illiterate. So I ask with the utter most sincerity to simplify as much as you can.
I've been having a reoccurring problem with my laptop in which my screen will go black, which lasts anywhere from a few seconds to a few minutes.
A brief description of the problem is that the screen will first seem to freeze over, and then become blurry (best way I can describe it). It will then go black for a short time. Then goes back to normal (though it is a tiny bit slower for a short time afterwards).
It usually happens only once, and occurs usually if I have been using my laptop for more than 8-10 hours (the longer I use it the greater the chance it will happen. Actions like highlighting several files and dragging them to a folder is one example of what may cause it to act up.
So if anyone could help me, I would be very, very grateful.