Screen goes black

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  1. Posts : 164
    Windows 10 Pro 64-bit
       #11

    MrPie100 said:
    I looked up scf (as I said I am not computer literate), and while it doesn't seem terribly technical, it does seem to take some time. How long should it take?
    There is a glitch with SFC /Scannow sometimes it stalls at a certain percentage. The way to resolve this is to click either minimize or maximize or drag the edges to stretch size and then like magic the % will start to increase again. This should be a quick and easy process but of-course depends on how fast the computer is.
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  2. Caledon Ken's Avatar
    Posts : 24,275
    Windows 10 Pro x64 Version 2004
       #12

    30 minutes
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  3. Posts : 14
    Windows 10
    Thread Starter
       #13

    Sorry for replying so late (got side tracked earlier), but I ran a scf scan.

    The results came back "Windows Resource Protection did not find any integrity violations."
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  4. Caledon Ken's Avatar
    Posts : 24,275
    Windows 10 Pro x64 Version 2004
       #14

    Well you could still try an in place repair install.

    What concerns me is it takes 8-10 hours of use to make happen. by then every thing is warm to hot. Hot components can act strangely.

    Repair Install Windows 10 with an In-place Upgrade


    I always recommend backing up data even though the inplace is supposed to be non-destructive process.
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  5. Posts : 14
    Windows 10
    Thread Starter
       #15

    Well I mistated when I said that it happened around those hours.

    That is most likely when it could happen. Sometimes it happens much earlier, and sometimes (like yesterday), it never happens at all. It usually only lasts for a few seconds, or up to a minute.

    What annoys me is that it never seems to have a pattern it just happens. Though more likely in the peramitors that I specified
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  6. Caledon Ken's Avatar
    Posts : 24,275
    Windows 10 Pro x64 Version 2004
       #16

    Well try the inplace repair.
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  7. Posts : 164
    Windows 10 Pro 64-bit
       #17

    Hence why I don't think it is a Windows problem because as you've tested there are no integrity violations. I think this advice to reinstall Windows 10 will be a waste of your time and energy, it will not solve anything.

    This signals hardware related issue, either dust, heat, or dirty RAM, connection issues between display.

    So if this is happening hours later, then it could indeed mean that your laptop is overheating. Are you gaming on your laptop, or doing some intensive tasks like photoshop, etc? Maybe when on some of the days when you don't experience this at all, you're using the laptop for lighter tasks?

    When you do experience this black screen, does your laptop feel hotter than usual?

    You can make another experiment by placing the laptop on a laptop cooling pad or a surface with lots of ventilated gaps, this will rule out heating issues.

    Alternatively, if your laptop is in warranty and you bought it from a shop you can go back to the store and request a replacement.
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  8. Posts : 14
    Windows 10
    Thread Starter
       #18

    I am afraid that the warranty is long out of date.

    To answer your other questions. No I don't game, nor do I photoshop. I mainly use it to browse the Internet, and the most strenuous thing I do upon it is watch YouTube.

    It does feel a tiny bit warmer ( though not alarmingly so), and the fans do seem to pick up a bit more. I also hear the fans throughout the day (though not continusly), which makes me think that it may be dust or heat.
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  9. Posts : 164
    Windows 10 Pro 64-bit
       #19

    The fact that you are hearing noise does suggest that it could be that your fans are clogged with dust!

    This happened with my PC where the fans started making rattling noise and I had to open it to clean all the fans off dust. If overheating also occurs as a result of the dust then the fans will try to spin at a faster rate to reduce temperatures.

    How long have you had your laptop for? Usually every 6 months to 1 year the fans and PC need to be cleaned depending in which country you live in. If it is a colder climate where it is not so dusty a clean every 1-2 years may be enough. The same will apply for laptops.

    But I know friends from India and Bangladesh who have huge amount of dust accumulating their PC's and they need to clean every 3-6 months.

    Have you tried installing SpeedFan or Core Temp to see if your CPU/GPU temps are going high? This software will give you information on the highest and lowest CPU/GPU temperatures and you can then compare when you had the black screen whether at that particular moment the software gives you the highest temperature readings!
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  10. Posts : 14
    Windows 10
    Thread Starter
       #20

    I have owned it for a little over ten years, and it has been quite a while since I cleaned it out. I live in the north eastern portion of the U.S., and at the moment is still pretty chilly, so it is not as dusty. Though my room is also a bit dusty at the moment, so it could very likely be a cleaning issue.

    It never really overheats (to the touch), but as I said the fan does get noisy at times.

    By chance do you happen to recommend any ways to properly check and clean my system? If not, that is fine. I have a friend who has expierence with cleaning computers and laptops.
      My Computer


 
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