update frustation


  1. Posts : 56
    windows10
       #1

    update frustation


    After weeks of frustration, blood, sweat and tears I finally got used to W10 and was happy with the way W10 and me were getting on, now a couple of days ago it automatically update itself and now the system is so erratic it jumps from one thing to another, what on earth is going on??
      My Computer

  2. dalchina's Avatar
    Posts : 30,119
    Win 10 Pro (1903)
       #2

    Hi, could you please
    a. state your current build number as prompted by the forum when you wrote your post
    b. state the update you have received (see your Update History).

    Please also check the driver updates at the bottom of that list.

    Assuming it's a cumulative update, what happens when you uninstall it? Does your PC then behave normally?

    (Problems were reported with 1 1909/1903 update that affected some people).
      My Computers


  3. Posts : 56
    windows10
    Thread Starter
       #3

    Thanks for your reply.
    I cant find build number. And I do not remember being asked?

    2020-03 Cumulative update for W10 version 1903 for 64 system KB4551762
    installed 15/3/20. This is when the problem started.

    Latest driver update. Display 26.20.100.7463

    I have never tried uninstalling an update I usually do a system restore.

    I have now gone back to my old desktop with Vista.
      My Computer

  4. Samuria's Avatar
    Posts : 6,074
    windows 10
       #4

    In the search box type

    winver

    for build
      My Computer


  5. Posts : 56
    windows10
    Thread Starter
       #5

    Thanks Samuria. I got Version 1903 (os build 18362-720)
    This afternoon I found it had calmed down a bit but it was on mains power not battery.
      My Computer

  6. dalchina's Avatar
    Posts : 30,119
    Win 10 Pro (1903)
       #6

    Thanks. Doesn't seem that anything is commonly reported by way of problems with the update:
    https://www.windowslatest.com/2020/0...551762-issues/

    it jumps from one thing to another
    Do you mean the mouse pointer moves erratically, or that different windows randomly come into focus, or...? Perhaps upload a video?

    I have never tried uninstalling an update I usually do a system restore.
    System restore is notably unreliable in completing a restore- see the many threads and comments on this.
    Most updates can be uninstalled e.g. from the Control Panel.

    Driver updates from the Device Manager.

    If your video driver update was installed around the time this started you could try uninstalling that.
    Last edited by dalchina; 20 Mar 2020 at 01:58.
      My Computers


  7. Posts : 56
    windows10
    Thread Starter
       #7

    Thanks again for your advice.

    Yes the mouse pointer moves erratically plus it only has to touch some icon and you land up with whatever it touched it has always been over sensitive despite being on the lowest sensitivity setting but this is much worse. And yes different windows randomly appear on screen.
    I will uninstall the update and see what happens.
    If I uninstall the suspected last update, will it affect any future updates, I assume it can it be reinstalled at a later date.
      My Computer

  8. dalchina's Avatar
    Posts : 30,119
    Win 10 Pro (1903)
       #8

    That update (KB4551762) is reported as causing a variety of issues for some users:
    https://www.windowslatest.com/2020/0...62-new-issues/
    Windows 10 KB4551762 SMBv3 patch is plagued with issues

    If I uninstall the suspected last update, will it affect any future updates, I assume it can it be reinstalled at a later date.
    a. Windows will want to reinstall it at some point unless a later one has been released.
    b. There's a tutorial showing how to 'hide' (stop) a particular update
    c. Windows updates are cumulative, so any later update will include the content of this one- hopefully corrected.

    There are also some good free 3rd party tools you can use to control Windows Updates more easily than using that tutorial.
    One is given in a tutorial on disabling automatic updates, then there's WUmgr (Windows Update manager), Sledgehammer ...
    Last edited by dalchina; 21 Mar 2020 at 05:04.
      My Computers


  9. Posts : 56
    windows10
    Thread Starter
       #9

    Success, did the uninstall and now back to normal, thank you both for your help.
      My Computer

  10. dalchina's Avatar
    Posts : 30,119
    Win 10 Pro (1903)
       #10

    - make sure you protect yourself from it being reinstalled.

    What we can't predict, of course, is the impact of any future update.
      My Computers


 

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