File Explorer keeps crashing

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  1. Posts : 2
    Windows 10
       #1

    File Explorer keeps crashing


    Hello guys!
    First of all, I am so sorry if this is the wrong section to post this problem in but I had a hard time locating where I should post it.

    After upgrading from Windows 8.1 to Windows 10, my file explorer simply keeps crashing when navigating in folders.

    Example:
    I go to "This PC" and the window that pops up show all my drives but not how much storage they have/have left. When I try open a drive or folder the window and taskbar closes down and reopen after a few seconds.
    I haven't had this problem even a single time before I upgraded to Windows 10 but now it happens almost every time I try open a folder.

    Anyone who might got an idea on how to fix this?:)

    /Andy
      My Computer


  2. Posts : 3,298
    Windows 10 Pro x64
       #2

    AndyLemon said:
    Hello guys!

    After upgrading from Windows 8.1 to Windows 10, my file explorer simply keeps crashing when navigating in folders.

    /Andy
    I'm having exactly the same problem. It has happened on all 3 computers I've upgraded from 8.1 and 7 to 10. 2 of them eventually worked out OK with extreme care, but I still haven't been able to upgrade from 8.1 Pro on my main system or keep explorer.exe working past a certain point even with a clean install. Everything worked flawlessly with 8.1, so I can't see any logical reason why it wouldn't be the same with 10. It's not supposed to be a downgrade.
      My Computer


  3. Posts : 2
    Windows 10
    Thread Starter
       #3

    larc919 said:
    I'm having exactly the same problem. It has happened on all 3 computers I've upgraded from 8.1 and 7 to 10. 2 of them eventually worked out OK with extreme care, but I still haven't been able to upgrade from 8.1 Pro on my main system or keep explorer.exe working past a certain point even with a clean install. Everything worked flawlessly with 8.1, so I can't see any logical reason why it wouldn't be the same with 10. It's not supposed to be a downgrade.
    Really needs a fix. I reinstalled my computer and the problem happens again.
      My Computer


  4. Posts : 1
    Windows 10 Pro
       #4

    These are DRIVER issues. Verified 100%.


    AndyLemon said:
    Really needs a fix. I reinstalled my computer and the problem happens again.
    I too faced a similar problem. See here Win7 to Win10: Explorer crashes on right-click on folder/within folder/click on shortcut of new folder.

    It turned out to be graphics driver issue although I didn't see any problem in graphics. Strange? !!!

    I would request you to try uninstall + delete (important!!!) drivers and re-install latest in the following sequence:
    1. Graphics driver
    2. Audio driver
    3. WiFi driver

    Yes, even if they're working perfectly fine, please do that and check upon system reboot post each driver delete and re-install. You'll get to know which one caused the problem.

    Please say "thanks" if it solves the problem.
      My Computer


  5. Posts : 3,298
    Windows 10 Pro x64
       #5

    I found what was causing my explorer.exe crashes. There are subject folders on my desktop that I keep icons for various programs in. Making those open folders too narrow (which also narrowed File Explorer) caused a crash each time I tried to open one. Examination of the minidumps pointed to lack of sufficient space for the search box. Keeping open folders about 6 icons wide has made everything OK. This is apparently a bug in 10 since changing an open window size shouldn't cause that problem. Or, at least, narrowing past the tripping point shouldn't be allowable.
      My Computer


  6. Posts : 3
    windows 10
       #6

    This is happening to me also.. is there a fix yet?
      My Computer


  7. Posts : 3
    windows 10
       #7

    shivinitin said:
    I too faced a similar problem. See here Win7 to Win10: Explorer crashes on right-click on folder/within folder/click on shortcut of new folder.

    It turned out to be graphics driver issue although I didn't see any problem in graphics. Strange? !!!

    I would request you to try uninstall + delete (important!!!) drivers and re-install latest in the following sequence:
    1. Graphics driver
    2. Audio driver
    3. WiFi driver

    Yes, even if they're working perfectly fine, please do that and check upon system reboot post each driver delete and re-install. You'll get to know which one caused the problem.

    Please say "thanks" if it solves the problem.

    My husband already tried deleting all the drivers and reinstalling, and it won't fix
      My Computer


  8. Ria
    Posts : 1
    Windows 10
       #8

    skyla said:
    My husband already tried deleting all the drivers and reinstalling, and it won't fix
    I have alot of saved data on my computer as we run a business from home... has anyone come up with a way to fix this issue!!!
      My Computer


  9. Posts : 3,264
    Windows 11 Pro 64 bit Version 21H2
       #9

    Good chance for some here this is either due to another program on your PC or in the context menu (when right click something) it's shell extension on list put in by that third party application.

    Use CCleaner to disable all shell extension from these third party apps or use Autoruns to do this or disable startups .
    http://www.piriform.com/ccleaner/download


    https://technet.microsoft.com/en-us/.../bb963902.aspx
      My Computer


  10. Posts : 1
    Windows 10
       #10

    This sounds like a manufacturer sound audio issue for some of us. I found this solution and it worked for me. I found some error in the Events Manager and this one was relevant "IDTNC64.cpl." "The root cause of the problem is that the audio software supplied by IDT and used by several PC manufacturers (Dell, HP and probably others) is not compatible with Windows 10. IDTNC64.CPL is one component of that software and the correct solution is to uninstall the IDT audio altogether. Provided you have just restarted your PC, you should be able to use a Windows Run Box (Win Key + R) before the crashes get too serious. Type 'control panel' into the run box prompt and when the Control Panel appears, use Uninstall to seek out the offending IDT program - on my PC it had an icon of a musical note with the letters IDT next to it - and Uninstall. On rebooting the PC (use Ctrl-Alt-Del to power down if necessary) and restarting, Windows will automatically detect any missing audio drivers and install appropriate ones (not from IDT). You can then check that IDTNC64.CPL is no longer present in C:\windows\system32. If you have not yet migrated from an earlier version of Windows, it is best to Uninstall the IDT software in the old operating system (again, Windows will automatically reinstall compatible drivers) before attempting the upgrade to Windows 10." After days of troubleshooting, I finally have no desktop or file explorer loop crashes! Thanks (Mikedt10 !)
      My Computer


 

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