PC Crashing multiple times a day

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  1. Posts : 19
    MS Windows 10 Pro
    Thread Starter
       #31

    Not been able to run that memtest from USB yet however I have left my PC on for a period of time (whilst not doing anything) and it went to sleep and woke up fine after 20ish hours
      My Computer


  2. Posts : 19
    MS Windows 10 Pro
    Thread Starter
       #32

    Still been unable to run memtest but have taken photos of my task manager, and resource manager (as had them up beforehand) when its crashing
    Also had two new symptoms: both my monitors will act as though they are not plugged in (however i can still hear audio so know items are still running)
    Certain programmes still seem to run when the PC is crashing (for example Minecraft will continue working for minutes to hours whilst the rest of the PC is pretty much non-functional) at the beginning of the crashing i can still open the start menu and press the shut down button but it doesn't shut down (as before i have to press down the shutdown button on my PC) as you can see the shutdown button then 'froze' on the PC screen

    (all photos added into the one drive location)

    Microsoft OneDrive - Access files anywhere. Create docs with free Office Online.
    Also after a few minutes of crashing the time on my PC stopped (bottom right) it was 15:05 but the PC said 14.45
      My Computer


  3. Posts : 1,234
    Windows 10 Pro 64-bit
       #33

    When you want to shut down, will Alt+F4 work for you?

    In your post #30, you posted a screenshot of SRAgent.exe -Bad image. C:\WINDOWS\SYSTEM32\LOGONCLI.DLL is either not designed to run on Windows or it contains an error. Try installing the program again using the original installation media or contact your system administrator or the software vendor for support. Error status 0xc000012f.
    --- Has that been addressed?

    See if this looks applicable in your case
    [Fix] Error Status 0xc000012f “Bad Image” When Running a Program
    [Fix] Error Status 0xc000012f "Bad Image" When Running a Program >> Winhelponline
      My Computer


  4. Posts : 19
    MS Windows 10 Pro
    Thread Starter
       #34

    MeAndMyComputer said:
    When you want to shut down, will Alt+F4 work for you?

    In your post #30, you posted a screenshot of SRAgent.exe -Bad image. C:\WINDOWS\SYSTEM32\LOGONCLI.DLL is either not designed to run on Windows or it contains an error. Try installing the program again using the original installation media or contact your system administrator or the software vendor for support. Error status 0xc000012f.
    --- Has that been addressed?

    See if this looks applicable in your case
    [Fix] Error Status 0xc000012f “Bad Image” When Running a Program
    [Fix] Error Status 0xc000012f "Bad Image" When Running a Program >> Winhelponline
    Hello

    I'll try Alt +F4 on the next crash

    In regards to the .DLL error no, currently not gotten to the bottom of this. It does not seem to always occur only on occasion
    Looking at the article I'm unsure, I'm tempted to just do a rebuild on my PC but need to wait it out 2 weeks until my final uni items are handed in to avoid the risk of not having it work
      My Computer


  5. Posts : 38,438
    windows 10 professional version 1607 build 14393.969 64 bit
       #35

    Please upload new logs: V2 and DM
    BSOD - Posting Instructions
      My Computer


  6. Posts : 19
    MS Windows 10 Pro
    Thread Starter
       #36

    MeAndMyComputer said:
    When you want to shut down, will Alt+F4 work for you?

    In your post #30, you posted a screenshot of SRAgent.exe -Bad image. C:\WINDOWS\SYSTEM32\LOGONCLI.DLL is either not designed to run on Windows or it contains an error. Try installing the program again using the original installation media or contact your system administrator or the software vendor for support. Error status 0xc000012f.
    --- Has that been addressed?

    See if this looks applicable in your case
    [Fix] Error Status 0xc000012f “Bad Image” When Running a Program
    [Fix] Error Status 0xc000012f "Bad Image" When Running a Program >> Winhelponline
    Alt+F4 brought up the menu but selecting shutdown didn't do anything (same result as selecting shutdown via windows start menu)

    - - - Updated - - -

    zbook said:
    Please upload new logs: V2 and DM
    BSOD - Posting Instructions
    Run a new set now and post them?
      My Computer


  7. Posts : 38,438
    windows 10 professional version 1607 build 14393.969 64 bit
       #37

    They can be ran and uploaded later in the day.
      My Computer


  8. Posts : 19
    MS Windows 10 Pro
    Thread Starter
       #38

    zbook said:
    They can be ran and uploaded later in the day.
    Run both- theyre under today's date in: Microsoft OneDrive - Access files anywhere. Create docs with free Office Online.
      My Computer


  9. Posts : 38,438
    windows 10 professional version 1607 build 14393.969 64 bit
       #39

    The logs document > 5 weeks of unexpected crashes.
    There were no BSOD.

    The computer has 32 GB RAM.
    Testing can take substantial time.
    You can remove two modules and test 16 GB at a time to reduce the continuous downtime.
    If you are able to test all modules simultaneously that will be the best test for the multichannel capability of the motherboard.

    Run memtest86+ version 5.01 for at least 8 passes.
    Memtest86+ - Advanced Memory Diagnostic Tool
    This may take hours so plan to run it overnight.

    a) Please make sure you use the Memtest86+ version 5.01 with the link below.
    Memtest86+ - Advanced Memory Diagnostic Tool

    The testing is done not by time but by passes.
    The more passes the better the testing conditions.
    There are a significant number of false negatives if fewer than 8 passes are made.
    A false negative is a test pass when there is malfunctioning RAM.
    There is 32 GB of RAM on the computer.
    Memtest86+ version 5.01 testing takes approximately 1 - 2 hours /GB RAM
    Just 1 error is a fail and you can abort testing.
    Then test 1 RAM module at a time in the same DIMM each for 8 or more passes.

    b) When Memtest86+ version 5.01 has completed 8 or more passes use a camera or smart phone camera to take a picture and post an image into the thread.
    https://answers.microsoft.com/en-us/...f-ecc7b7ff6461
    MemTest86+ - Test RAM
      My Computer


  10. Posts : 19
    MS Windows 10 Pro
    Thread Starter
       #40

    zbook said:
    The logs document > 5 weeks of unexpected crashes.
    There were no BSOD.

    The computer has 32 GB RAM.
    Testing can take substantial time.
    You can remove two modules and test 16 GB at a time to reduce the continuous downtime.
    If you are able to test all modules simultaneously that will be the best test for the multichannel capability of the motherboard.

    Run memtest86+ version 5.01 for at least 8 passes.
    Memtest86+ - Advanced Memory Diagnostic Tool
    This may take hours so plan to run it overnight.

    a) Please make sure you use the Memtest86+ version 5.01 with the link below.
    Memtest86+ - Advanced Memory Diagnostic Tool

    The testing is done not by time but by passes.
    The more passes the better the testing conditions.
    There are a significant number of false negatives if fewer than 8 passes are made.
    A false negative is a test pass when there is malfunctioning RAM.
    There is 32 GB of RAM on the computer.
    Memtest86+ version 5.01 testing takes approximately 1 - 2 hours /GB RAM
    Just 1 error is a fail and you can abort testing.
    Then test 1 RAM module at a time in the same DIMM each for 8 or more passes.

    b) When Memtest86+ version 5.01 has completed 8 or more passes use a camera or smart phone camera to take a picture and post an image into the thread.
    https://answers.microsoft.com/en-us/...f-ecc7b7ff6461
    MemTest86+ - Test RAM
    Unfortunately my PC won't stay on long enough without crashing to run this test

    - - - Updated - - -

    zbook said:
    The logs document > 5 weeks of unexpected crashes.
    There were no BSOD.

    The computer has 32 GB RAM.
    Testing can take substantial time.
    You can remove two modules and test 16 GB at a time to reduce the continuous downtime.
    If you are able to test all modules simultaneously that will be the best test for the multichannel capability of the motherboard.

    Run memtest86+ version 5.01 for at least 8 passes.
    Memtest86+ - Advanced Memory Diagnostic Tool
    This may take hours so plan to run it overnight.

    a) Please make sure you use the Memtest86+ version 5.01 with the link below.
    Memtest86+ - Advanced Memory Diagnostic Tool

    The testing is done not by time but by passes.
    The more passes the better the testing conditions.
    There are a significant number of false negatives if fewer than 8 passes are made.
    A false negative is a test pass when there is malfunctioning RAM.
    There is 32 GB of RAM on the computer.
    Memtest86+ version 5.01 testing takes approximately 1 - 2 hours /GB RAM
    Just 1 error is a fail and you can abort testing.
    Then test 1 RAM module at a time in the same DIMM each for 8 or more passes.

    b) When Memtest86+ version 5.01 has completed 8 or more passes use a camera or smart phone camera to take a picture and post an image into the thread.
    https://answers.microsoft.com/en-us/...f-ecc7b7ff6461
    MemTest86+ - Test RAM
    Where you talk about 5 unexpected crashes I believe this is where I am having to press and hold the power button to turn off my PC following the crash symptoms
      My Computer


 
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