Newly-Made Icons Disappear Upon Rebooting Laptop

I am running Windows 10 Home Edition, version 1809, on an HP laptop.

1. Went to Wells Fargo’s (as an example) website, then dragged the URL onto my desktop. This gave me a shortcut without an icon. Good, so far.
2. Next, I went to Google and typed “Wells Fargo favicon,” and clicked on ‘Images.’
3. When I found the favicon that I wanted, I then copied and pasted it onto my desktop as a jpeg.
4. Next, I used Pixillion Image Converter to convert the jpeg of the favicon into an ‘ICO’ format.
5. Then I went to the newly-minted ‘iconless’ shortcut, clicked on ‘Properties,’ ‘Change Icon,’ browsed to my newly-converted icon, selected it, clicked ‘OK,’ clicked on ‘Apply,’ then clicked ‘OK’ again.
6. The new shortcut appeared just as I wanted with Wells Fargo’s favicon, and took me to their login page. Everything appeared to be working fine.

However, if I now turned my laptop off, then back on again, the shortcut reverts to being a generic, ‘iconless’ one. It still takes me to the webpage, but has no icon.

Any ideas? Your help would be greatly appreciated.

Rayzen said:

I am running Windows 10 Home Edition, version 1809, on an HP laptop.

1. Went to Wells Fargo’s (as an example) website, then dragged the URL onto my desktop. This gave me a shortcut without an icon. Good, so far.
2. Next, I went to Google and typed “Wells Fargo favicon,” and clicked on ‘Images.’
3. When I found the favicon that I wanted, I then copied and pasted it onto my desktop as a jpeg.
4. Next, I used Pixillion Image Converter to convert the jpeg of the favicon into an ‘ICO’ format.
5. Then I went to the newly-minted ‘iconless’ shortcut, clicked on ‘Properties,’ ‘Change Icon,’ browsed to my newly-converted icon, selected it, clicked ‘OK,’ clicked on ‘Apply,’ then clicked ‘OK’ again.
6. The new shortcut appeared just as I wanted with Wells Fargo’s favicon, and took me to their login page. Everything appeared to be working fine.

However, if I now turned my laptop off, then back on again, the shortcut reverts to being a generic, ‘iconless’ one. It still takes me to the webpage, but has no icon.

Any ideas? Your help would be greatly appreciated.

You need to try to rebuild the icon cache, perhaps this will help! Here are the instructions:

Go to Start > type ‘file explorer’ > double click on the first result
In the new File Explorer window, go to View and check Hidden Items in order to display hidden files and folders
Navigate to C:\Users(User Name)AppDataLocal > scroll all the way down
Right-click on IconCache.db > click on Delete > Yes.
Go to Recycle Bin > empty it
Restart your computer.