Unable to open a Folder

Page 3 of 3 FirstFirst 123

  1. Posts : 56
    Windows 10
    Thread Starter
       #21

    hi, yes this c: /scan command run successfully before. I have now noticed all my system restore points have disappeared, I think the best option is an upgrade repair install
      My Computer

  2. dalchina's Avatar
    Posts : 30,023
    Win 10 Pro (1903)
       #22

    If you're familiar with it that's great- however if there is a problem with your file system, that won't fix it.

    If I remember this correctly, you tried to run chkdsk from a command prompt, but no problem found. That's inconsistent with what chkdsk c: /scan found previously.

    You can't now run that to check.

    To me that suggests the file system problem is unresolved; it would be better to do that before the in-place upgrade repair install.

    Are you sure when you ran it from a command prompt outside Windows (that got to by rebooting Windows to advanced startup options) that you did indeed choose the drive letter corresponding to the Windows partition?
      My Computers


  3. Posts : 56
    Windows 10
    Thread Starter
       #23

    Hi, I'll summarise what i have done to date
    run chkdsk c: /scan, found errors, some repaired on line others queued for offline repair
    Same issue with chkdsk c: / f and /R, when I request a restart from the prompt, it starts normally and doesn't scan.

    When I reboot to a command prompt, I never noticed your note to look at the directory. Mine rebooted to : \ windows\system32
    I changed the directory to C:
    I run chkdsk c: /scan, I got the snapshot error.
    I run Chkdsk c : /F, and I get a message
    Chkdsk may run if volume is dismounted first. All opened handles to this volume would be dismounted. Would you like to dismount. I didn't go any further.
      My Computer

  4. dalchina's Avatar
    Posts : 30,023
    Win 10 Pro (1903)
       #24

    I can't understand how you can get a problem like that running chkdsk having booted to a command prompt. Why? Windows shouldn't be running.

    If I Shift + left click Restart and reboot (twice) via Troubleshoot to a command prompt, I'm in an admin command prompt at
    X:\Windows\System32

    You could boot from a live boot disk, and then run chkdsk. There's no way Windows would be running then.
      My Computers


  5. Posts : 56
    Windows 10
    Thread Starter
       #25

    Hi, I run from the boot disk and using the chkdsk commands it cleared the problems. The folders I couldn't delete can be opened and all the files were still there, also I can now create Restore points. Thanks for all your help and patience with my lack of knowledge
      My Computer

  6. dalchina's Avatar
    Posts : 30,023
    Win 10 Pro (1903)
       #26

    Glad you got there.. a live boot disk including the ability to boot to a disk imaging program you use and a competent partition manager are two of 3 useful tools to have to hand; then there's a bootable Win 10 install disk compatible with your build (which you can use for certain repairs, booting to command prompt and system restore, and a source for starting a in-place upgrade repair install).
      My Computers


 
Page 3 of 3 FirstFirst 123

  Related Discussions
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 05:55.
Find Us




Windows 10 Forums