Unable to open a Folder

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  1. dalchina's Avatar
    Posts : 30,087
    Win 10 Pro (1903)
       #11

    Hi, I run the Chkdsk and it is showing errors.
    Ok, so now please run from an admin command or Powershell prompt
    chkdsk c: /scan

    - which does not require a reboot and will show you the report. (This scans only, fixes nothing).
    - and post the result.

    Bearing in mind you have already run chkdsk c: /F, then you might hope this shows no issues remain.

    (This may or may not be related to your folder problem, but needs fixing).
      My Computers


  2. Posts : 56
    Windows 10
    Thread Starter
       #12

    Hi, I have attached a screen dump of the errors I found on chkdsk c: /scan, when I try to run chkdsk c: /F I get a message Chkdsk cannot run because the volume is in use by another processChk disk errors.docx
      My Computer

  3. dalchina's Avatar
    Posts : 30,087
    Win 10 Pro (1903)
       #13

    Hi, here's how to upload a screenshot
    How to Upload and Post Screenshots and Files at Ten Forums

    Use the icon to the left of the video strip icon above your post- tooltip 'Insert Image'. Click that, then upload your image file. jpg, png e.g. created by Snip and Sketch or any other snipping tool you prefer.

    Clearly that shows the folder you're concerned about, and several others.

    chkdsk c: /F I get a message Chkdsk cannot run because the volume is in use by another process
    Naturally you can't fix C: while it's in use by the O/S - so that's done on Restart.

    I thought you had run that and restarted previously.

    Now please run from an admin command or Powershell prompt
    chkdsk c: /r

    - whichwill require a reboot. See this to see the results:
    How Do I See the Results of a CHKDSK that Ran on Boot? - Ask Leo!
      My Computers

  4. KeithM's Avatar
    Posts : 803
    Microsoft Windows 10 Home
       #14

    Agh55 said:
    Hi, run what you suggested and it shows "junction", I checked with another PC, and it is the same as it.
    Sorry for the delay. Overlooked 'Reply' notificcation...

    It sounds like you're trying to open one of the SuperHidden, default junctions that are created by the OS for backwards compatibility. They are there in case old software is using hard-coded paths like:
    C:\Documents and Settings\<UserFolder>\My Documents
    will be re-directed to
    C:\Users\<UserFolder>\Documents

    First by:
    Code:
     Directory of C:\
    
    02/19/2018  12:08 PM    <JUNCTION>     Documents and Settings [C:\Users]
                   0 File(s)              0 bytes
                   1 Dir(s)  685,550,174,208 bytes free
    Then by:
    Code:
     Directory of C:\Users\keith
    
    07/19/2019  06:51 PM    <JUNCTION>     My Documents [C:\Users\keith\Documents]
                   0 File(s)              0 bytes
                   1 Dir(s)  685,550,211,072 bytes free
    But permissions are set to prenent browsing, so these error messges are normal :
    Unable to open a Folder-screenshot-658-.pngUnable to open a Folder-screenshot-659-.png

    But the paths can be traversed. If you replace my Useranme with yours in:
    notepad 'C:\Documents and Settings\Keith\My Documents\NewFile.txt'
    & paste into a Run dialog, you'll be prompted to create it. Do so, type something, and save (ctrl+S). You'll find the file in your Documents folder.
      My Computer


  5. Posts : 56
    Windows 10
    Thread Starter
       #15

    Hi Dalchina, Apologies for the delay, I don't think chkdsk is working, I have watched a couple of youtube videos, and it shows when you ask windows to restart after running the command and pressing Y, it restarts but takes a lot longer to start and you get a message showing the progress of the CHK. Mine restarts immediately, I go to the event log and there is no Wininit reference.
      My Computer

  6. dalchina's Avatar
    Posts : 30,087
    Win 10 Pro (1903)
       #16

    Seems you may have more problems than you are aware of.

    Try booting to a command prompt and run chkdsk from there. Your system partition may then have a different drive letter, so check that.
      My Computers


  7. Posts : 56
    Windows 10
    Thread Starter
       #17

    Hi, I was able to run Chkdsk from the command prompet, both /F and /R, there were no errors, however the problem still exists. I have a complete backup of all my files before the problem started, is it worthwhile now, to re-load a fresh copy of windows
      My Computer

  8. dalchina's Avatar
    Posts : 30,087
    Win 10 Pro (1903)
       #18

    Just to check you used that on the correct drive, given your previous report, run
    chkdsk c: /scan
    again.

    When you ran it from the command prompt there should have been reports of what it fixed, given your first report.

    When you have checked that...and no errors are shown..

    Have you tried deleting that folder- if it is a folder- from that same command prompt?
      My Computers


  9. Posts : 56
    Windows 10
    Thread Starter
       #19

    Hi, I run this command from the command prompt, and get the following message
    A snapshot error occurred while scanning this drive. Run an offline scan and fix. Failed to transfer logged messages to the event log with status 50
      My Computer

  10. dalchina's Avatar
    Posts : 30,087
    Win 10 Pro (1903)
       #20

    Hi, which command? The one that worked before-
    chkdsk c: /scan
    ?

    That error is a VSS error. See e.g.
    https://www.dell.com/community/Equal...V/td-p/4572301

    That sort of error likely means system restore and disk imaging won't work, for example.

    or use
    Tweaking.com's free repair tool and select just the appropriate repair
    or
    Macrium Reflect has a download to help fix VSS preceded by the instructions
    How to troubleshoot Microsoft Volume Shadow copy Service errors (VSS)

    Or, given the repeated issues, you might consider attempting an in-place upgrade repair install which keeps all progs and data - tutorial available- you need an iso of the same language, build and 'bitness' as your installed OS.
      My Computers


 
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