Windows 10 stuck on 'welcome' after loging in


  1. Posts : 2
    Windows 10
       #1

    Windows 10 stuck on 'welcome' after loging in


    This issue started after I updated windows 10 through a windows pop up saying that i had an update after i started my computer.

    I went into troubleshooting setting from the shift restart page to uninstall the latest qualoty of life update and this successfully let me log in to my account once, but deleted all other accounts but their files were still there.

    After shutting down my computer and turning it back on again, i am again left with my original issue and my only way to log in at the moment is through using safe mode.

    Thanks for any help.
      My Computer

  2. dalchina's Avatar
    Posts : 30,062
    Win 10 Pro (1903)
       #2

    Hi, after reading your first sentence I would have suggested you might try using System Restore if you have restore points. However given the other actions, it's now unlikely that will help, although you could try.

    If you had been using disk imaging routinely and regularly as so often recommended by tenforums members, you could have restored a recent disk image.

    You can't perform an in-place upgrade repair install as you can't log in normally.

    this successfully let me log in to my account once, but deleted all other accounts but their files were still there.
    This simply sounds very unexpected.

    You'll have noted the absence of replies.. I suggest you
    a. Rescue any data you need - or replace and set aside the disk
    b. Check the disk
    c. Clean install Win 10
      My Computers


 

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