I'm running Win 10 Pro 1903.
Here are the steps I have taken to get into safe mode: Start button, settings, update and security, recovery, advanced startup, troubleshoot, advanced options, startup settings, restart. The computer boots normally, not in safe mode. Any suggestions would be most helpful. Thanks in advance for your help and interest. Coopfab.
Or you can try use System Configuration to run Safe Boot > type 'msconfig' you will see System Configuration run as Administrator > boot > tick safe boot then hit apply and restart your pc!!
When you want to run normal mode just tick normal start up then restart again it will back normal..
Complete tutorial - Boot into Safe Mode on Windows 10
Caution: make sure you KNOW the computer password, not PIN, to exit safe mode !!
Thanks to mrgeek and coolmstry. Your suggestion(s) worked like a charm. I was able to remove the unwanted program and I'm up and running again. Best to all. Coopfab
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