How to prevent Windows 10 64 bit from unexpectedly shut off computer?


  1. Posts : 6
    Windows 10 Home 64-bit
       #1

    How to prevent Windows 10 64 bit from unexpectedly shut off computer?


    I would be interested in knowing how to prevent Windows 10 Home 64 bit from suddenly shutting off the computer automatically and ALL by itself.

    Thank You Kindly
      My Computer

  2. FreeBooter's Avatar
    Posts : 3,980
    Windows 10 Pro 64-bit
       #2

    Your computer will shutdown if its overheating or shutdown is scheduled.
      My Computer

  3. Caledon Ken's Avatar
    Posts : 24,184
    Windows 10 Pro x64 Version 2004
       #3

    Freebooter is right on with heat but

    Is this a laptop?

    If so check out the Battery Settings in Advance power Mgmt.

    Path to Advance Power Settings

    Right Click Start > Power Options > Additional Power Settings (on Right when using Maximum window) > Change Plan Settings (beside plan in use) > Change Advance Power Settings > Window Opens, click on required heading


    You will see under items like Critical Battery Action... shutdown.

    Old laptop batteries will certainly kick these events off.


    Ken
      My Computer


  4. Posts : 6
    Windows 10 Home 64-bit
    Thread Starter
       #4

    Windows shuts off Dell Laptop by itself


    Thank You both for replies
    The temperature of the CPU oscillates between 44 and 48 degrees Celsius.

    The settings are as follows:
    Laptop has the original batteries (5 yrs old) BUT they are not discharging as they the Laptop acts as if it was a Desktop as the power cord is plugged into the wall.
    So battery is always fully charged at 100%.

    Power setting at "Best Performance" level,

    In Windows 7 -until a month ago when I upgraded to Windows 10- Laptop never showed this behaviour.

    Thank You again.
      My Computer

  5. FreeBooter's Avatar
    Posts : 3,980
    Windows 10 Pro 64-bit
       #5
      My Computer


  6. Posts : 638
    Win10 x64 Pro - 2 desktops, 2 laptops
       #6

    Is this a new problem, or has this shutdown been happening for as long as you've had the device?

    Does the shutdown happen at regular intervals? Or always after some specific action or event?

    Is there anything in the Event Log indicating a cause for the shutdown? If there is no logged reason for shutdown you could have a hardware problem causing a crash that prevents Windows from logging the even record. (I had that happen for years in a desktop. I gradually replaced parts until all that was left of the original PC was the case and an internal HDD. Replacing the motherboard fixed the problem.)

    In your Control Panel > System > Advanced systen settings > Startup and Recovery, do you have "Automatic restart" selected? If so, you may be skipping over a BSOD display which could give you more information.
      My Computer

  7. Caledon Ken's Avatar
    Posts : 24,184
    Windows 10 Pro x64 Version 2004
       #7

    Did you go into Advance Power mgmt and change the Action for battery events. Try it, you can always set it back.
      My Computer


  8. Posts : 6
    Windows 10 Home 64-bit
    Thread Starter
       #8

    Thank you ALL for your kindness in replying to Me.

    The issue I had has now been solved.
      My Computer


  9. Posts : 638
    Win10 x64 Pro - 2 desktops, 2 laptops
       #9

    MSwhip said:
    The issue I had has now been solved.
    Any chance you could tell us what the cause was?
      My Computer


 

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