Now my pc has taken to saying it can't find something at boot

zbook · 01 Mar 2020

The logs displayed one BSOD and approximately twelve unexpected shutdowns or restarts.

There were entries related to the drive and GPU.

The RAM modules are mismatched.
When was the Samsung 8 GB installed?

1) Open administrative command prompt and type or copy and paste:
2) sfc /scannow
3) dism /online /cleanup-image /scanhealth
4) dism /online /cleanup-image /restorehealth
5) sfc /scannow
6) chkdsk /scan
7) wmic recoveros set autoreboot = false
8) wmic recoveros set DebugInfoType = 7
9) wmic recoveros get autoreboot
10) wmic recoveros get DebugInfoType
11) bcdedit /enum {badmemory}

12) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread

13) Make sure that there is no over clocking while troubleshooting

14) The BIOS: Version/Date American Megatrends Inc. V2.12, 9/29/2013

15) Check to see if this is the most up to date version

16) Open the website for the computer or motherboard manufacturer to view the drivers and post a URL or hyperlink into the thread

17) Create a brand new restore point:
Create System Restore Point in Windows 10

18) To ensure that there are no improper bios settings please reset the BIOS:

How to Clear Your Computers CMOS to Reset BIOS Settings:
How to Clear Your Computer’s CMOS to Reset BIOS Settings
3 Ways to Reset Your BIOS - wikiHow:
3 Ways to Reset Your BIOS - wikiHow
3 Easy Ways to Clear CMOS (Reset BIOS)
How to Clear CMOS (AKA Reset BIOS Settings)

19) In the left lower corner search type: system or system control > open system control panel > on the left pane click advanced system settings

a) > on the advanced tab under startup and recovery > click settings > post an image of the startup and recovery window into the thread

b) > on the advanced tab under performance > click on settings > on the performance options window > click on the advanced tab > under virtual memory > click on change > post an image of the virtual memory window into the thread

20) Uninstall and reinstall Malwarebytes

21) Run HD Tune (free version) (all drives)
HD Tune website
Post images into the thread for results on these tabs:
a) Health
b) Benchmark
c) Full error scan

22) Run Sea Tools for Windows
long generic test
Post an image of the test result into the thread
SeaTools for Windows |
Seagate
How to use SeaTools for Windows | Seagate Support US

23) Run FurMark - GPU Stress Test Windows 10 Performance Maintenance Tutorials
FurMark - GPU Stress Test Windows 10 Performance Maintenance Tutorials:
FurMark - GPU Stress Test
Please make note of the importance of temperature monitoring and aborting the test in the GPU link.
a) Record the maximum temperature and post the maximum temperature into the thread.
b) Record the test duration and post the uninterrupted test duration into the thread.
c) Aim for testing 1 hour.
d) Use the Microsoft snipping tool to post images into the thread.
Take Screenshot in Windows 10 Windows 10 General Tips Tutorials
Take Screenshot in Windows 10

24) Read these links on Windows driver verifier (do not use the tool until it is communicated in the thread:
Enable and Disable Driver Verifier in Windows 10
https://answers.microsoft.com/en-us/...3-c48669e4c983

Tonyb · 01 Mar 2020

most of the shutdowns were power outages when i was not home i finally set the bios to not auto start, so i know what caused them , the power kept going on and off why i was at work and nobody was here, i came home to a lot bad food that day too. the ram has been in there for quit a long time i'm guessing almost a year now. i salvaged it out of my old system have not had any issues with it. is there a flag on having different brands?

zbook · 01 Mar 2020

In general when purchasing RAM:
a) purchase in pairs with matching SKU
b) make sure RAM modules are on the Qualified Vendor List (QVL)
c) if a single RAM module is being considered make sure the capability of the motherboard does not reduce performance by switching from dual to single channel performance

Tonyb · 01 Mar 2020

i did a bios reset on the board allready so no need to do that again and so far that has helped tremendously

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running in duel this should help you on that

Now my pc has taken to saying it can't find something at boot-cpu-z.png

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my board supports this and them are that not same brand granted but were im at hard to find ddr3 the micron came as a set with my board, only one different is the samsung one.

• Support four DDR3 DIMMs 2667*(OC)/ 2400*(OC)/ 2133*(OC)/ 1866*(OC)/1600/ 1333/ 1066 DRAM (32GB Max)
- Supports Dual-Channel mode
- Supports Dual-Channel mode

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any reason to run this one when DISM reports no errors dism /online /cleanup-image /restorehealth??

zbook · 01 Mar 2020

Steps 1 - 6 are routine steps to make sure there are no new problems with the operating system, component store, or drive file system.

Earlier in the thread there were problems fixed on C:
Please check all drives using the syntax: chkdsk /r /v W: changing the letter W to the applicable drive letter.

Tonyb · 01 Mar 2020

- - - Updated - - -not sure if i did it right but did all that and copied it here it is. very strange stuff lol . must hit enter key after i did the last comand some weird stuff showed up lol unless that's suppose to happen.
Microsoft Windows [Version 10.0.18363.693](c) 2019 Microsoft Corporation. All rights reserved.C:\WINDOWS\system32>sfc /scannowBeginning system scan. This process will take some time.Beginning verification phase of system scan.Verification 100% complete.Windows Resource Protection did not find any integrity violations.C:\WINDOWS\system32>dism /online /cleanup-image /scanhealthDeployment Image Servicing and Management toolVersion: 10.0.18362.1Image Version: 10.0.18363.693[==========================100.0%==========================] No component store corruption detected.The operation completed successfully.C:\WINDOWS\system32>dism /online /cleanup-image /restorehealthDeployment Image Servicing and Management toolVersion: 10.0.18362.1Image Version: 10.0.18363.693[==========================100.0%==========================] The restore operation completed successfully.The operation completed successfully.C:\WINDOWS\system32> sfc /scannowBeginning system scan. This process will take some time.Beginning verification phase of system scan.Verification 100% complete.Windows Resource Protection did not find any integrity violations.C:\WINDOWS\system32>chkdsk /scanThe type of the file system is NTFS.Stage 1: Examining basic file system structure ... 572160 file records processed.File verification completed. 22187 large file records processed. 0 bad file records processed.Stage 2: Examining file name linkage ... 77282 reparse records processed. 752474 index entries processed.Index verification completed. 0 unindexed files scanned. 0 unindexed files recovered to lost and found. 77282 reparse records processed.Stage 3: Examining security descriptors ...Security descriptor verification completed. 90158 data files processed.CHKDSK is verifying Usn Journal... 34831536 USN bytes processed.Usn Journal verification completed.Windows has scanned the file system and found no problems.No further action is required. 975332935 KB total disk space. 173004996 KB in 412249 files. 262348 KB in 90159 indexes. 0 KB in bad sectors. 716447 KB in use by the system. 65536 KB occupied by the log file. 801349144 KB available on disk. 4096 bytes in each allocation unit. 243833233 total allocation units on disk. 200337286 allocation units available on disk.C:\WINDOWS\system32>wmic recoveros set autoreboot = falseUpdating property(s) of '\\DESKTOP-8J2RS9L\ROOT\CIMV2:Win32_OSRecoveryConfiguration.Name="Microsoft Windows 10 Pro|C:\\WINDOWS|\\Device\\Harddisk0\\Partition4"'Property(s) update successful.C:\WINDOWS\system32>wmic recoveros set DebugInfoType = 7Updating property(s) of '\\DESKTOP-8J2RS9L\ROOT\CIMV2:Win32_OSRecoveryConfiguration.Name="Microsoft Windows 10 Pro|C:\\WINDOWS|\\Device\\Harddisk0\\Partition4"'Property(s) update successful.C:\WINDOWS\system32>wmic recoveros get autorebootAutoRebootFALSEC:\WINDOWS\system32>wmic recoveros get DebugInfoTypeDebugInfoType7C:\WINDOWS\system32>bcdedit /enum {badmemory}RAM Defects-----------identifier {badmemory}C:\WINDOWS\system32>bcdedit /enum {badmemory}bcdedit /enum {badmemory}Microsoft Windows [Version 10.0.18363.693]The specified entry type is invalid.Run "bcdedit /?" for command line assistance.The parameter is incorrect.C:\WINDOWS\system32>(c) 2019 Microsoft Corporation. All rights reserved.2019 was unexpected at this time.C:\WINDOWS\system32>C:\WINDOWS\system32>C:\WINDOWS\system32>sfc /scannow'C:\WINDOWS\system32' is not recognized as an internal or external command,operable program or batch file.C:\WINDOWS\system32>C:\WINDOWS\system32>Beginning system scan. This process will take some time.'Beginning' is not recognized as an internal or external command,operable program or batch file.C:\WINDOWS\system32>C:\WINDOWS\system32>Beginning verification phase of system scan.'Beginning' is not recognized as an internal or external command,operable program or batch file.C:\WINDOWS\system32>Verification 100% complete.'Verification' is not recognized as an internal or external command,operable program or batch file.C:\WINDOWS\system32>C:\WINDOWS\system32>Windows Resource Protection did not find any integrity violations.'Windows' is not recognized as an internal or external command,operable program or batch file.C:\WINDOWS\system32>C:\WINDOWS\system32>C:\WINDOWS\system32>dism /online /cleanup-image /scanhealthAccess is denied.C:\WINDOWS\system32>C:\WINDOWS\system32>Deployment Image Servicing and Management tool'Deployment' is not recognized as an internal or external command,operable program or batch file.C:\WINDOWS\system32>Version: 10.0.18362.1'Version:' is not recognized as an internal or external command,operable program or batch file.C:\WINDOWS\system32>C:\WINDOWS\system32>Image Version: 10.0.18363.693'Image' is not recognized as an internal or external command,operable program or batch file.C:\WINDOWS\system32>C:\WINDOWS\system32>[==========================100.0%==========================] No component store corruption detected.'[' is not recognized as an internal or external command,operable program or batch file.C:\WINDOWS\system32>The operation completed successfully.'The' is not recognized as an internal or external command,operable program or batch file.C:\WINDOWS\system32>C:\WINDOWS\system32>C:\WINDOWS\system32>dism /online /cleanup-image /restorehealthAccess is denied.C:\WINDOWS\system32>C:\WINDOWS\system32>Deployment Image Servicing and Management tool'Deployment' is not recognized as an internal or external command,operable program or batch file.C:\WINDOWS\system32>Version: 10.0.18362.1'Version:' is not recognized as an internal or external command,operable program or batch file.C:\WINDOWS\system32>C:\WINDOWS\system32>Image Version: 10.0.18363.693'Image' is not recognized as an internal or external command,operable program or batch file.C:\WINDOWS\system32>C:\WINDOWS\system32>[==========================100.0%==========================] The restore operation completed successfully.'[' is not recognized as an internal or external command,operable program or batch file.C:\WINDOWS\system32>The operation completed successfully.'The' is not recognized as an internal or external command,operable program or batch file.C:\WINDOWS\system32>C:\WINDOWS\system32>C:\WINDOWS\system32> sfc /scannow'C:\WINDOWS\system32' is not recognized as an internal or external command,operable program or batch file.C:\WINDOWS\system32>C:\WINDOWS\system32>Beginning system scan. This process will take some time.'Beginning' is not recognized as an internal or external command,operable program or batch file.C:\WINDOWS\system32>C:\WINDOWS\system32>Beginning verification phase of system scan.'Beginning' is not recognized as an internal or external command,operable program or batch file.C:\WINDOWS\system32>Verification 100% complete.'Verification' is not recognized as an internal or external command,operable program or batch file.C:\WINDOWS\system32>C:\WINDOWS\system32>Windows Resource Protection did not find any integrity violations.'Windows' is not recognized as an internal or external command,operable program or batch file.C:\WINDOWS\system32>C:\WINDOWS\system32>C:\WINDOWS\system32>chkdsk /scan'C:\WINDOWS\system32' is not recognized as an internal or external command,operable program or batch file.C:\WINDOWS\system32>The type of the file system is NTFS.'The' is not recognized as an internal or external command,operable program or batch file.C:\WINDOWS\system32>C:\WINDOWS\system32>Stage 1: Examining basic file system structure ...'Stage' is not recognized as an internal or external command,operable program or batch file.C:\WINDOWS\system32> 572160 file records processed.'572160' is not recognized as an internal or external command,operable program or batch file.C:\WINDOWS\system32>File verification completed.'File' is not recognized as an internal or external command,operable program or batch file.C:\WINDOWS\system32> 22187 large file records processed.'22187' is not recognized as an internal or external command,operable program or batch file.C:\WINDOWS\system32> 0 bad file records processed.'0' is not recognized as an internal or external command,operable program or batch file.C:\WINDOWS\system32>C:\WINDOWS\system32>Stage 2: Examining file name linkage ...'Stage' is not recognized as an internal or external command,operable program or batch file.C:\WINDOWS\system32> 77282 reparse records processed.'77282' is not recognized as an internal or external command,operable program or batch file.C:\WINDOWS\system32> 752474 index entries processed.'752474' is not recognized as an internal or external command,operable program or batch file.C:\WINDOWS\system32>Index verification completed.'Index' is not recognized as an internal or external command,operable program or batch file.C:\WINDOWS\system32> 0 unindexed files scanned.'0' is not recognized as an internal or external command,operable program or batch file.C:\WINDOWS\system32> 0 unindexed files recovered to lost and found.'0' is not recognized as an internal or external command,operable program or batch file.C:\WINDOWS\system32> 77282 reparse records processed.'77282' is not recognized as an internal or external command,operable program or batch file.C:\WINDOWS\system32>C:\WINDOWS\system32>Stage 3: Examining security descriptors ...'Stage' is not recognized as an internal or external command,operable program or batch file.C:\WINDOWS\system32>Security descriptor verification completed.'Security' is not recognized as an internal or external command,operable program or batch file.C:\WINDOWS\system32> 90158 data files processed.'90158' is not recognized as an internal or external command,operable program or batch file.C:\WINDOWS\system32>CHKDSK is verifying Usn Journal...Invalid parameter - verifyingC:\WINDOWS\system32> 34831536 USN bytes processed.'34831536' is not recognized as an internal or external command,operable program or batch file.C:\WINDOWS\system32>Usn Journal verification completed.'Usn' is not recognized as an internal or external command,operable program or batch file.C:\WINDOWS\system32>C:\WINDOWS\system32>Windows has scanned the file system and found no problems.'Windows' is not recognized as an internal or external command,operable program or batch file.C:\WINDOWS\system32>No further action is required.'No' is not recognized as an internal or external command,operable program or batch file.C:\WINDOWS\system32>C:\WINDOWS\system32> 975332935 KB total disk space.'975332935' is not recognized as an internal or external command,operable program or batch file.C:\WINDOWS\system32> 173004996 KB in 412249 files.'173004996' is not recognized as an internal or external command,operable program or batch file.C:\WINDOWS\system32> 262348 KB in 90159 indexes.'262348' is not recognized as an internal or external command,operable program or batch file.C:\WINDOWS\system32> 0 KB in bad sectors.'0' is not recognized as an internal or external command,operable program or batch file.C:\WINDOWS\system32> 716447 KB in use by the system.'716447' is not recognized as an internal or external command,operable program or batch file.C:\WINDOWS\system32> 65536 KB occupied by the log file.'65536' is not recognized as an internal or external command,operable program or batch file.C:\WINDOWS\system32> 801349144 KB available on disk.'801349144' is not recognized as an internal or external command,operable program or batch file.C:\WINDOWS\system32>C:\WINDOWS\system32> 4096 bytes in each allocation unit.'4096' is not recognized as an internal or external command,operable program or batch file.C:\WINDOWS\system32> 243833233 total allocation units on disk.'243833233' is not recognized as an internal or external command,operable program or batch file.C:\WINDOWS\system32> 200337286 allocation units available on disk.'200337286' is not recognized as an internal or external command,operable program or batch file.C:\WINDOWS\system32>C:\WINDOWS\system32>C:\WINDOWS\system32>wmic recoveros set autoreboot = false'C:\WINDOWS\system32' is not recognized as an internal or external command,operable program or batch file.C:\WINDOWS\system32>Updating property(s) of '\\DESKTOP-8J2RS9L\ROOT\CIMV2:Win32_OSRecoveryConfiguration.Name="Microsoft Windows 10 Pro|C:\\WINDOWS|\\Device\\Harddisk0\\Partition4"''Updating' is not recognized as an internal or external command,operable program or batch file.C:\WINDOWS\system32>Property(s) update successful.'Property' is not recognized as an internal or external command,operable program or batch file.C:\WINDOWS\system32>C:\WINDOWS\system32>C:\WINDOWS\system32>wmic recoveros set DebugInfoType = 7'C:\WINDOWS\system32' is not recognized as an internal or external command,operable program or batch file.C:\WINDOWS\system32>Updating property(s) of '\\DESKTOP-8J2RS9L\ROOT\CIMV2:Win32_OSRecoveryConfiguration.Name="Microsoft Windows 10 Pro|C:\\WINDOWS|\\Device\\Harddisk0\\Partition4"''Updating' is not recognized as an internal or external command,operable program or batch file.C:\WINDOWS\system32>Property(s) update successful.'Property' is not recognized as an internal or external command,operable program or batch file.C:\WINDOWS\system32>C:\WINDOWS\system32>C:\WINDOWS\system32>wmic recoveros get autoreboot'C:\WINDOWS\system32' is not recognized as an internal or external command,operable program or batch file.C:\WINDOWS\system32>AutoReboot'AutoReboot' is not recognized as an internal or external command,operable program or batch file.C:\WINDOWS\system32>FALSE'FALSE' is not recognized as an internal or external command,operable program or batch file.C:\WINDOWS\system32>C:\WINDOWS\system32>C:\WINDOWS\system32>C:\WINDOWS\system32>wmic recoveros get DebugInfoType'C:\WINDOWS\system32' is not recognized as an internal or external command,operable program or batch file.C:\WINDOWS\system32>DebugInfoType'DebugInfoType' is not recognized as an internal or external command,operable program or batch file.C:\WINDOWS\system32>7'7' is not recognized as an internal or external command,operable program or batch file.C:\WINDOWS\system32>C:\WINDOWS\system32>C:\WINDOWS\system32>C:\WINDOWS\system32>bcdedit /enum {badmemory}'C:\WINDOWS\system32' is not recognized as an internal or external command,operable program or batch file.C:\WINDOWS\system32>C:\WINDOWS\system32>RAM Defects'RAM' is not recognized as an internal or external command,operable program or batch file.C:\WINDOWS\system32>-----------'-----------' is not recognized as an internal or external command,operable program or batch file.C:\WINDOWS\system32>identifier {badmemory}'identifier' is not recognized as an internal or external command,operable program or batch file.C:\WINDOWS\system32>C:\WINDOWS\system32>C:\WINDOWS\system32>bcdedit /enum {badmemory}bcdedit /enum {badmemory}C:\WINDOWS\system32>C:\WINDOWS\system32>

zbook said:

Steps 1 - 6 are routine steps to make sure there are no new problems with the operating system, component store, or drive file system.

Earlier in the thread there were problems fixed on C:
Please check all drives using the syntax: chkdsk /r /v W: changing the letter W to the applicable drive letter.

other drives are just storage drives and have nothing on them but files not to worried about them at all , there old and test ok with seatool.

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bios is most up to date it has listed Support For Z77A-G45 | Motherboard - The world leader in motherboard design | MSI USA

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also thought it might be one of them so i unhooked both and had same issue to rule the other drives out but they have no boot sectors on them at all.

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could not get the free HD tune it was supposed to be a trial but it would not let me run without buying for some reason so here is info from crystal disk info and the other images you wanted. drive status is OK also running seatools i had that allready.

Now my pc has taken to saying it can't find something at boot-crystal.png

Now my pc has taken to saying it can't find something at boot-system-recovery.png

Now my pc has taken to saying it can't find something at boot-virtual-memory.png

zbook · 01 Mar 2020

Please click edit post then post again the text.
It should maintain the layout after clicking edit followed by the original text.

See if this link works for the free HD Tune:
Download HD Tune 2.55

MSI displayed 2.C as the newest version.
Sometimes their method is for version is unusual.
Did 2.C match 2.12 ?

Tonyb · 01 Mar 2020

heading to bed its 1 am will let seatools finish and post a image in the morning and will also do furmark tomorrow as well.

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zbook said:

Please click edit post then post again the text.
It should maintain the layout after clicking edit followed by the original text.

See if this link works for the free HD Tune:
Download HD Tune 2.55

MSI displayed 2.C as the newest version.
Sometimes their method is for version is unusual.
Did 2.C match 2.12 ?

yes 2c is the one i have , i tried again to post the text but it just shows up as that i don't no why i copied it in the way you said to do. not sure why it did that, in any rate all the test past as far as i could tell. and i did all the commands and they completed . also that one also tells me to buy the full version i think i had it before in the past is why not sure at any rate the drive is good status. im off to bed i will reply back in morning.

zbook · 01 Mar 2020

Please make sure all disk drives are tested with each:
HD Tune
Sea Tools long generic
Chkdsk /r /v

For HD Tune > click link for HD Tune (not pro trial)
HD Tune website

When posting from command prompt or powershell or notepad > post > edit > post again > save changes

Tonyb · 01 Mar 2020

i tried hd tune again and for some reason it will not work so best i can do is the one i posted and seatool passes the drive i will post the pic, i dont no why hd tune won't work it gives a error program can't run. so not sure on that note. i do have a diagnostic tool for hard drives i paid over 100 bucks for the software it diagnosis mainboards ram video cards and hard drives i will run that and post a pic.

Now my pc has taken to saying it can't find something at boot-seatoolspic.png

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zbook said:

Please make sure all disk drives are tested with each:
HD Tune
Sea Tools long generic
Chkdsk /r /v

For HD Tune > click link for HD Tune (not pro trial)
HD Tune website

When posting from command prompt or powershell or notepad > post > edit > post again > save changes

I tried again to edit the post and post it again and it still doesn't post right i will try and repost it and see what i can do for it .