Now my pc has taken to saying it can't find something at boot

sygnus21 · 28 Feb 2020

It's kind of hard understanding what you're saying or meaning due to sentence run-on (lack of periods). But.... I would suggest you try removing the TPM module and see what happens....

Tonyb said:

did that in other forum nothing i think i found out what it is looks like my TPM chip is disabled that i installed why i dont no maybe windows never reinstalled the driver for it going to try the driver disk and se if i can get it going , it is installed and working just for some reason windows has it inactive and says its not there very strange

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so got that enabled again i think it just disabled it when i did bios defaults if it does this wired thing again i will get a pic of it to try and decipher what it could be.

And yes, the TPM module does need to be configured in Windows.

Jacee · 28 Feb 2020

Tonyb

I wonder if the computer is looking for the boot CD? Or, your video card isn't connected properly?

Additional info all i did was upgrade my video card from a old gtx 760ti to this gtx 970 reference card. and oh and changed the boot order a while back to boot from a cd other then that nothing.

Exact message your pc needs to be repaired a required device isn't connected

Tonyb · 28 Feb 2020

Jacee said:

Tonyb

I wonder if the computer is looking for the boot CD? Or, your video card isn't connected properly?

it could have been not sure going to run the sfc commands and dism and see if anything is amiss there. @sygnus21 sorry about that i have corrected it i did most of this on my mobile phone.

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@FreeBooter doing the ones you listed first and then i will upload cbs logs just got home from work.

topgundcp · 28 Feb 2020

You might experience this type of problem if something is loose in the PC. Open your PC case then clean all connectors from Video Card, Memory, HD/SSD then re-seat everything tightly. Also use different sata cable for the boot drive if available.

In addition, I would recommend not to use Norton 360, Windows Defender is good enough.

sygnus21 · 29 Feb 2020

topgundcp said:

In addition, I would recommend not to use Norton 360, Windows Defender is good enough.

So as not to unnecessarily scare the OP there's nothing wrong with using Norton 360. I used Norton for years until I found Defender was just as good.... and free. In fact, I've not used any other AV since moving to Defender.

Anyway my point is there's no need to fear Norton if that's what you wish to use. But yes, Defender is just as good... and it costs noting

Tonyb · 29 Feb 2020

actually forgot to update i don't use Norton anymore win defender and malwarebytes pro is what i use. results from the chkdsk repair @FreeBooter
Log Name: Application
Source: Microsoft-Windows-Wininit
Date: 2/28/2020 11:24:43 PM
Event ID: 1001
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Computer: DESKTOP-8J2RS9L
Description:

Checking file system on C:
The type of the file system is NTFS.

A disk check has been scheduled.
Windows will now check the disk.

Stage 1: Examining basic file system structure ...
572160 file records processed.

File verification completed.
22195 large file records processed.

0 bad file records processed.

Stage 2: Examining file name linkage ...
77315 reparse records processed.

752206 index entries processed.

Index verification completed.
0 unindexed files scanned.

0 unindexed files recovered to lost and found.

77315 reparse records processed.

Stage 3: Examining security descriptors ...
Cleaning up 11436 unused index entries from index $SII of file 0x9.
Cleaning up 11436 unused index entries from index $SDH of file 0x9.
Cleaning up 11436 unused security descriptors.
CHKDSK is compacting the security descriptor stream
Security descriptor verification completed.
90024 data files processed.

CHKDSK is verifying Usn Journal...
34625584 USN bytes processed.

Usn Journal verification completed.

Stage 4: Looking for bad clusters in user file data ...
572144 files processed.

File data verification completed.

Stage 5: Looking for bad, free clusters ...
200464731 free clusters processed.

Free space verification is complete.
Correcting errors in the Volume Bitmap.

Windows has made corrections to the file system.
No further action is required.

975332935 KB total disk space.
172496708 KB in 409894 files.
261208 KB in 90027 indexes.
0 KB in bad sectors.
716091 KB in use by the system.
65536 KB occupied by the log file.
801858928 KB available on disk.

4096 bytes in each allocation unit.
243833233 total allocation units on disk.
200464732 allocation units available on disk.

Internal Info:
00 bb 08 00 87 95 07 00 92 44 0d 00 00 00 00 00 .........D......
19 03 00 00 ea 2a 01 00 00 00 00 00 00 00 00 00 .....*..........

Windows has finished checking your disk.
Please wait while your computer restarts.

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Microsoft Windows [Version 10.0.18363.693](c) 2019 Microsoft Corporation. All rights reserved.C:\WINDOWS\system32>Sfc /ScannowBeginning system scan. This process will take some time.Beginning verification phase of system scan.Verification 100% complete.Windows Resource Protection did not find any integrity violations.

Attachment 268610

FreeBooter · 29 Feb 2020

There was few file system errors they were repaired.

There is no corrupted Windows system files.

Can you boot your computer with bootable Ubuntu USB stick to see issue cause by Windows 10 or not.

Create a bootable USB stick on Windows | Ubuntu

Tonyb · 29 Feb 2020

@FreeBooter i can try what would i be looking for with that, i have not tinkered with Ubuntu that much before so really don't no my way around it very much.

FreeBooter · 29 Feb 2020

You don't need to know how to use Ubuntu you going to test if boot issue happens with Ubuntu as well.

Tonyb · 29 Feb 2020

ok awesome i need to go out and buy a jump drive i don't have one, so when i head out in a few to go draw some money i will stop and pic one up, what size of jump drive do i need to get for ubuntu ?