Can't use "Search"  

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  1. Posts : 317
    W-10 Pro Insider Preview

    Can't use "Search"

    Have a new Lenovo Ideapad L340 2 weeks old that was working at setup.
    My customer brought it to me and can't "Search".
    Can't type into Search box, lower corner of Desktop. Curser disappears as soon as you try to type one letter
    Same thing in Search window in Explorer.
    Also, Go to open Edge and it opens and shuts right down.
    Also Lenovo Vantage from Taskbar, same thing as Edge.

    My customer is a Karaoke DJ and has a ton of music and the PCDJ programs I installed. It was working OK.

    All updates are done.
    sfc /scannow found nothing.

    Set Edge as default and can open web sites using Desktop shortcuts.
      My Computer

  2. Posts : 5,899
    Win 11 Pro (x64) 22H2

    Out of curiosity, what Windows version - 1809, 1903, 1909?

    As to the issue at hand I've no answer at the moment.
      My Computers

  3. Posts : 317
    W-10 Pro Insider Preview
    Thread Starter

    Build 18363 in "System Information"
    Can't type "Winver" in Search.

    - - - Updated - - -

    Found it. 1909. All updates have been done.
      My Computer

  4. Posts : 16,201
    Windows 10 Home x64 Version 22H2 Build 19045.3693

    Lots of people are getting search problems in Ver 1909 and the symptoms you describe are amongst those reported.

    You could advice your customer to use a third-party search utility until MS fixes the problem [which might be tomorrow or never]. I use NirSoft's SearchMyFiles but there are lots to choose from.

      My Computer

  5. Posts : 1,773
    Windows 10 Home

    If a 3rd party Search engine like Everything - voidtools doesn't resolve-
    Something similar happened to me over a year ago. Could not search in any search field in any browser. IE; on this forum, trying to type in search box in upper R corner, field would remain blank. Of course scannow, mouse driver, etc yielded no clues. Did a Repair Install and all well after that. You can do this in 1-2 hrs w/o losing files or programs, if the debugging time gets burdensome. Good Luck
      My Computer

  6. Posts : 16,201
    Windows 10 Home x64 Version 22H2 Build 19045.3693

    If there weren't umpteen other reports of Search problems with Ver 1909 then I'd be tempted to agree with mrgeek. Just search TenForums for recent search problems and you'll see.

    It is quite possible that a Repair install would temporarily suppress the problem only for it to re-appear in a few days time & harm your reputation [my own first symptoms were not apparent for a week or a couple of weeks after updating to ver 1909]. A Repair install would also have to involve repeating the Windows updates that have been released since the ISO / installation USB used was published but that is not likely to be any concern.

      My Computer

  7. Posts : 317
    W-10 Pro Insider Preview
    Thread Starter

    This PC also has the Edge problem. That can be fixed by using Chrome as default buy does this indicate something more serious then a 1909 Search problem?
    I'll do an Install/Repair if I have to.
    Not sure what the latest iso is but I'm sure its not 1909.
      My Computer

  8. Posts : 308
    Microsoft Win 10

    It must be an error in the compilation of windows after the updates. The next updates either resolve it or return to an earlier point in the system.
      My Computer

  9. Posts : 5,899
    Win 11 Pro (x64) 22H2

    I hate third party fix suggestions. I think one should be focusing on fixing the actual issue at hand not hiding it with "maybe this will work" third party app suggestions.

    Anyway, here's a couple of suggestions presented in this YouTube video. The first one (restarting explorer) usually works.

    Here's another YouTube video on suggestions. No third party suggestions in either video

    Videos linked because it's easier to show those than write a book on each suggestion spoken of in them.
      My Computers

  10. Posts : 317
    W-10 Pro Insider Preview
    Thread Starter

    Uninstalled 1909, now on 1903.
    Same problem.
    Ins/Rep getting closer.
    Still want to avoid, if possible.
      My Computer


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