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Start button not working and upgrade.
Running Windows 10 Home which was upgraded from Windows 7.
Lenovo Laptop G50 i5 2.4GHz. Standard, no peripherals running, just a USB mouse.
Locale Australia
Version 1809 OS build 17763.1039
Avast antivirus free.
First the Start button generated a Critical error whenever I clicked it whenever I used the left click.
The right click works on the Start button.
It appears to be a problem with the taskbar. The space for the icon for Microsoft Edge is still there and when I hover the mouse over it, it goes grey and the tag "Microsoft Edge" appears as normal.
Looks like most Microsoft programs are not working at all.
>> is the icon displayed on the taskbar which allows me to run non Microsoft software.
I tried to do a Windows update to version 1909, hoping that that would cure the Start button issue. After a few hours the laptop gave up and reversed all the update changes.
Then, I tried to do the options suggested on this website.
How to fix the Windows 10 Start menu if it'''s frozen | IT PRO
How to fix the Start menu in Windows 10: Check for corrupt files
sfc /scannow and DISM /Online /Cleanup-Image /RestoreHealth
This found some errors which appeared to be fixed with DISM.
I then tried the option.
How to fix the Start menu in Windows 10: Media Creation Tool
Burned and verified the iso image to a DVD.
then just clicked on the setup.exe from the DVD as in the article.
This just took me to the Windows update for version 1909. Once again, after a few hours the laptop gave up and reversed all the update changes.
So net result, nothing resolved.
I have looked at the event viewer and 1508 and 1542 appear to be errors, among others (not sure what that means)
I recently updated a HP laptop of a similar vintage to 1909 with no issues at all.
Any suggestions. I would prefer not to do a complete new install if possible.