Just upgraded 7 to 10, Documents don't show up in This PC/Documents

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  1. Try3's Avatar
    Posts : 7,470
    Windows 10 Home x64 Version 20H2 Build 19042.928
       #11

    If whoami identifies your username as 'Administrator' then find out what other accounts exist by entering net user in a command prompt and posting the results [because then we can tell you which entries to ignore - it's quicker than writing it all out in advance].

    What account were you logged into on Windows 7? From what you have just posted, I think you mean that you were also using the built-in admin there.

    There is no need to use this account. Being connected to the internet whilst the account is enabled creates a hole in your security. Anybody could be doing anything behind your back and you would not know a thing about it.

    Do you have any idea how you came to be using the Built-In Administrator account?

    Check Settings, Update, Activation. If you are activated with a digital licence then you might as well back up all your own files & application installation files & application product keys then reinstall Windows 10.
    - I'd suggest a WD "offline scan" as soon as installation is complete.
    Windows Defender Offline Scan - TenForumsTutorials
    - Before restoring your backups afterwards, give the backup disk a full antimalware scan.
    How to Scan with Windows Defender - TenForumsTutorials

    Denis
      My Computer

  2. Bree's Avatar
    Posts : 18,763
    10 Home x64 (20H2) (10 Pro on 2nd pc)
       #12

    Try3 said:
    Do you have any idea how you came to be using the Built-In Administrator account?
    @marcmoran would have to confirm this, but my guess would be that in Windows 7 the Marc account was a Standard user and the Administrator account was already enabled for use in maintenance of the system. To upgrade to Windows 10 marcmoran would have signed in as Administrator to perform the upgrade. At boot W10 signs in as the last signed in user, and if this has no password it goes straight in.

    The solution may be as simple as just signing out of Administrator. The sign in screen will then offer all available accounts, the Marc account should be one of them.

    If this turns out to be the case, then I would suggest creating another local user account just for admin purposes and making it an administrator. This would have to be done while signed in as Administrator. Once it is confirmed that this new account can be signed in to and has administrator rights, then (and only then) can the built-in Administrator account be disabled (as it would be by default).
      My Computers


  3. Posts : 31
    Widows Pro 10 20H2 19042.876
    Thread Starter
       #13

    Just upgraded 7 to 10, Documents don't show up in This PC/Documents-capture3.png

    What account were you logged into on Windows 7? From what you have just posted, I think you mean that you were also using the built-in admin there.

    In 7 the login screen gave both options: Admin and Marc. I always used Marc.

    Do you have any idea how you came to be using the Built-In Administrator account?

    No Idea.

    Check Settings, Update, Activation.

    I don't see Activation. An I in the right place?

    Just upgraded 7 to 10, Documents don't show up in This PC/Documents-4.png
      My Computer

  4. Try3's Avatar
    Posts : 7,470
    Windows 10 Home x64 Version 20H2 Build 19042.928
       #14

    Yes, you're in the right place. Activation is shown in the diagram you posted [in the left-hand column].

    Your Marc account still exists. Let's have a look at its properties. In any command prompt, enter net user marc and post the results.

    And the whoami command confirmed the username as Administrator? [that's Administrator in full, there would be nothing wrong with you calling an admin-level account by a name such as admin. It's just that the username Administrator is reserved for the Built-In Admin account and it's that that I'm reacting to with such concern.]

    Denis
      My Computer


  5. Posts : 31
    Widows Pro 10 20H2 19042.876
    Thread Starter
       #15

    Activation

    Just upgraded 7 to 10, Documents don't show up in This PC/Documents-5.png

    - - - Updated - - -

    Net User

    Just upgraded 7 to 10, Documents don't show up in This PC/Documents-6.png

    - - - Updated - - -

    Whoami

    Just upgraded 7 to 10, Documents don't show up in This PC/Documents-7.png
      My Computer

  6. Try3's Avatar
    Posts : 7,470
    Windows 10 Home x64 Version 20H2 Build 19042.928
       #16

    That activation type [which is the same type that most of us have] means that you can reinstall Windows 10 without having to worry about any product key.
    - The dialog that would let you enter a product key also has a button to bypass it
    - Your Windows would simply contact its Activation servers the next time you went online, find the record of your current activation and re-activate Windows. All without any action being needed on your part.

    Your Marc user account has admin status. It can therefore be used for such jobs as authorising application installations.

    Your whoami results confirm that you are logged in to the Built-In Administrator account.

    Opinions differ, as you can see from the @Bree post above, but
    1 You have spent periods online whilst logged in as the Built-In Administrator,
    2 [Personally, even having that account enabled whilst spending time online would be a concern,]
    3 You do not know how you have ended up like this,
    so I am concerned that your computer might have been infiltrated and malware planted.

    I already know that @Bree disagrees so you might wish to wait so he can post again, but I think the only safe course of action is what I said before -
    - Back up all your own files & application installation files & application product keys
    - Reinstall Windows 10
    Clean Install Windows 10 - TenForumsTutorials
    - I'd suggest a WD "offline scan" as soon as installation is complete.
    Windows Defender Offline Scan - TenForumsTutorials
    - Before restoring your backups afterwards, give the backup disk a full antimalware scan.
    How to Scan with Windows Defender - TenForumsTutorials

    Denis
      My Computer


  7. Posts : 31
    Widows Pro 10 20H2 19042.876
    Thread Starter
       #17

    Thanks Denis.
    Can I use the same USB flash drive I created to do the first install? Just re run it?
    Marc
      My Computer

  8. Try3's Avatar
    Posts : 7,470
    Windows 10 Home x64 Version 20H2 Build 19042.928
       #18

    Yes. The only thing to consider is whether a newer Version has been released since you made your original installation disk [you are on ver 1909 & that remains the latest version]. And that would not be catastrophic, it's just that you'd then end up repeating Version upgrades when you could have clean installed straight to the current version. If the USB was made recently & is what you used to upgarde to your current Ver 1909 then just use it.

    If you are not sure about the USB then I can look up some notes I think I have about how to check its version.

    Denis
      My Computer


  9. Posts : 31
    Widows Pro 10 20H2 19042.876
    Thread Starter
       #19

    it's very easy to just go grab a new copy from MS. So I'll rewrite the flash drive to be sure.
      My Computer

  10. Try3's Avatar
    Posts : 7,470
    Windows 10 Home x64 Version 20H2 Build 19042.928
       #20

    1 To check the USB, go to its Windows\System32 folder. Right click on the file ntoskml.exe, select properties, look at the Details tab & check its version number. You can do the same with the file on the HDD as well. This is mine & I am on ver 1909 -
    Just upgraded 7 to 10, Documents don't show up in This PC/Documents-ntoskml-version-number.png
    - Note that this check cannot tell the difference between Ver 1903 & Ver 1909 because they use the same core elements. They are both reported as 10.0.18362.NNN {the last bit merely indicating which Cumulative updates have been installed}.
    - I got this check from TenForums user @jdc1

    2 Remember that you will not use the same procedure that you did to upgrade from Win7. You'll use Clean Install Windows 10 - TenForumsTutorials which will overwrite the whole of the disk.

    Denis
      My Computer


 
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