Zombie file cannot be deleted (access denied & file not found)

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  1. Posts : 1,807
    Windows 10 Pro 21H1 19043.1348
       #31

    TheAncient said:
    @W10 Tweaker You linked Revo Uninstaller (I have the Pro version) - Revo uninstalls programs - it is not intended to delete files.

    I use the free version of Revo and it appears as though file deletion isn't that difficult although I'm not certain it will delete your Zombie file. It doesn't take much effort to test though.

    Tools\Options\Junk File Cleaner\Add the filename and extension to the general tab\un-click ignore files accessed in the last 24 hours. Scan and delete.

    Certainly was quick and easy for me to identify and delete my test file.


    Zombie file cannot be deleted (access denied & file not found)-0220-revo-test-del.jpg
      My Computer


  2. Posts : 7,628
    Windows 10 Home 20H2
       #32

    Even PowerRun cannot delete the file, so I think no app can delete it. Hopefully, I am wrong.
      My Computer


  3. Posts : 56,921
    Multi-boot Windows 10/11 - RTM, RP, Beta, and Insider
       #33

    Long shot, but maybe these 2 commands and a reboot. Clear the file system a bit.

    fsutil resource setautoreset true c:\

    fsutil usn deletejournal /d /n c:
      My Computers


  4. Posts : 23
    All
    Thread Starter
       #34

    @W10 Tweaker The Pro version (4.2.3) is slightly different: It has something called "Unrecoverable Delete" which does essentially the same thing: It gives you an Explorer Window where you can select the offending item and then (supposedly) delete it.
    If I select the FILE here, it tells me "file not found". If I select the FOLDER that contains the file, I first get prompted ("are you sure you want to permanently delete file "C:\BigLongHierarchyWithLotsOfLevels"?) and when I confirm that, it just goes away and does absolutely nothing: It does NOT delete the folder but it also does not issue an error message. So: Nice, but no cigar.
      My Computer


  5. Posts : 56,921
    Multi-boot Windows 10/11 - RTM, RP, Beta, and Insider
       #35

    TheAncient said:
    @W10 Tweaker The Pro version (4.2.3) is slightly different: It has something called "Unrecoverable Delete" which does essentially the same thing: It gives you an Explorer Window where you can select the offending item and then (supposedly) delete it.
    If I select the FILE here, it tells me "file not found". If I select the FOLDER that contains the file, I first get prompted ("are you sure you want to permanently delete file "C:\BigLongHierarchyWithLotsOfLevels"?) and when I confirm that, it just goes away and does absolutely nothing: It does NOT delete the folder but it also does not issue an error message. So: Nice, but no cigar.
    "Unrecoverable Delete" is a fancy way of saying shred, as in overwrite with all hex 00. But the catch-22, can't even shred something you can't find.
      My Computers


  6. Posts : 23
    All
    Thread Starter
       #36

    @Try3 I managed to set up the administrator password and maneuver my way to the problem file. I then tried to "Wipe" that file (I guess that's Linux terminology for "Delete" or "Erase") but it tells me, it's a"read-only file system". Digging around a bit further, I found out, the file isn't a file at all but rather a "link to symbolic link (inode /symlink)" and the link target is an "unsupported reparse point". Maybe that makes sense to you but I don't know how to kill such a "Pointer to nowhere". Oh yeah: It looks like I do have read and write access to that link.
      My Computer


  7. Posts : 56,921
    Multi-boot Windows 10/11 - RTM, RP, Beta, and Insider
       #37

    Right click that symbolic link ,properties, and see you get something like this. It's an example. Do you see the link properties with the paths?

    Zombie file cannot be deleted (access denied & file not found)-2020-02-20_11h21_03.png
      My Computers


  8. Posts : 17,057
    Windows 10 Home x64 Version 22H2 Build 19045.4170
       #38

    TheAncient said:
    @Try3 I managed to set up the administrator password and maneuver my way to the problem file. I then tried to "Wipe" that file (I guess that's Linux terminology for "Delete" or "Erase") but it tells me, it's a"read-only file system". Digging around a bit further, I found out, the file isn't a file at all but rather a "link to symbolic link (inode /symlink)" and the link target is an "unsupported reparse point". Maybe that makes sense to you but I don't know how to kill such a "Pointer to nowhere". Oh yeah: It looks like I do have read and write access to that link.
    Use the RoboCopy solution.

    Denis
      My Computer


  9. Posts : 23
    All
    Thread Starter
       #39

    Question now academic


    Latest News: The question has now become academic. The computer this problem occurred on, belongs to a buddy of mine and I did some updates and upgrades for him when I stumbled across this problem.
    I wanted to give the computer back to him as clean as possible but he decided the problem wasn't severe enough to leave the computer with me and he came and picked it up. So, since I no longer have that computer, I can no longer try out the various solutions you have suggested. Thank you very much to all of you for trying to help!
    I will not be marking this question as "solved" since I never was able to put a stake through the heart of this particular Zombie but it really isn't harming anyone so it can hang around on that computer for now.
    If anyone comes across a utility that can remove a "link to symbolic link (inode /symlink)" where the link target is an "unsupported reparse point" I would still be interested in hearing about it.
      My Computer


  10. Posts : 773
    Windows 10 Home x64 - Version 21H2 (OS Build 19044.2006)
       #40

    TheAncient said:
    If anyone comes across a utility that can remove a "link to symbolic link (inode /symlink)" where the link target is an "unsupported reparse point" I would still be interested in hearing about it.

    The Command Prompt in the Advanced Recovery Environment has always worked on anything that I couldn't delete.

    Word of caution though, you have to type dir first in the Recovery Environment in order to get the correct location of the OS and file path to the bad file. Since it is the Recovery Environment, the drives are all reassigned a different drive letter in the off-line environment.

    I'm surprised no one has mentioned this.
      My Computer


 

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