Explorer.exe doesn't start on it's own, Command Prompt isn't opening


  1. Posts : 2
    Windows 10 Pro 64x
       #1

    Explorer.exe doesn't start on it's own, Command Prompt isn't opening


    Not sure why this is started happening, my anti-virus is not showing any problems in terms of malware, but my explorer.exe stopped booting on its own, I can't access command prompt because it just doesn't start, every time I restart my PC it logs me out of everything on Chrome. Lastly, whenever I run MS Word 2016 and try to change the font, the app crashes and then when I go into task manager or any folder in the file explorer(or anywhere on the pc) it changes to blank names whenever I hover over it with my mouse.


    I have created a new user with admin rights where the explorer.exe launches on its own and command prompt works just fine.

    I have tried these steps on the new user profile
    https://support.microsoft.com/en-us/...rrupted-system

    but it didn't work, although it said it fixed something but after the restart everything was the same with regards to my issues on my main user profile



    I am running Windows 10 Pro x64 Build #18363
    I am also running Kaspersky Internet Security as a third party anti-virus
    I have a hard drive Model Hitachi HDS721010CLA632 and an SSD Model Samsung SSD 960 EVO 500GB

    Unfortunately, I haven't backed anything up in years
      My Computer


  2. Posts : 1,604
    Win 10 home 20H2 19042.1110
       #2
      My Computers


  3. Posts : 2
    Windows 10 Pro 64x
    Thread Starter
       #3

    No errors
    here is a screenshot
    Screenshot by Lightshot

    - - - Updated - - -

    Anyone else got any tips?

    - - - Updated - - -

    Anyone? :)
      My Computer


  4. Posts : 42,891
    Win 10 Pro (22H2) (2nd PC is 22H2)
       #4

    Sound like a problem particular to your user profile, as you say
    I have created a new user with admin rights where the explorer.exe launches on its own and command prompt works just fine.
    Do you have a system restore point you can use, assuming this started to happen recently?

    As all seems ok with your new user, repairs like an in-place upgrade repair, SFC /SCANNOW etc would be irrelevant.

    You can try this routine check: from an admin command or Powershell prompt run
    chkdsk C: /scan

    You can also try a clean boot with the problem user (Google clean boot or see tutorial here if unsure how).

    You may end up having to create a new user profile move library file contents there, and configure your environment to function similarly- e.g. startups.

    Your lack of backups suggests you are a true optimist. What would you do if..
    - your PC becomes irrecoverably unbootable
    - your disk fails
    - your PC were stolen ... etc?

    Tenforums members constantly urge people to use disk imaging routinely so they have a second chance and a full backup. Costs a few minutes a week - less if you schedule it and leave storage for disk images connected.
      My Computers


 

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