File Explorer Get Crashed

Hello!

The last month my File Explorer get crashed a lot times and cant re-open it! I try the restart methon from task manager but nothing happen! I can open in only if i make New Task from Task Manager but again not respond!
I try to found the error details and get this:

Windows Server 2016
Version 1607 (OS Build: 14393.3504)

Source
Windows Explorer

Summary
Stopped responding and was closed

Date
‎2/‎17/‎2020 11:57 PM

Status
Report sent

Description
A problem caused this program to stop interacting with Windows.
Faulting Application Path: C:\Windows\explorer.exe

Problem signature
Problem Event Name: AppHangB1
Application Name: explorer.exe
Application Version: 10.0.14393.3241
Application Timestamp: 5d786ddf
Hang Signature: dad9
Hang Type: 134217728
OS Version: 10.0.14393.2.0.0.272.7
Locale ID: 1033
Additional Hang Signature 1: dad9467cf95bebd3b1cf57a799abb6d5
Additional Hang Signature 2: f141
Additional Hang Signature 3: f1410b05e1c12b58e4e2e4b558de33c0
Additional Hang Signature 4: dad9
Additional Hang Signature 5: dad9467cf95bebd3b1cf57a799abb6d5
Additional Hang Signature 6: f141
Additional Hang Signature 7: f1410b05e1c12b58e4e2e4b558de33c

Extra information about the problem
Bucket ID: 4cd5d1e5e2ca09668d8bacdafd187295 (2128985305411777173)

Shell extension added by a 3rd party program may be causing the problem.

Fix: Slow Right Click and Explorer Crashes Caused by Shell Extensions >> Winhelponline

coolmistry said:

Have you try clean your cache in your Internet Explore in your Control Panel > Network and Internet > delete browsing history and cookies > click 'Delete' tick all to delete!
If this not fix then do reset your Internet Explore Control Panel > Network and Internet > Advanced > click the button 'Reset'!
Let us know how getting on

I am not talkin g for IE but for the FE.

FreeBooter said:

Shell extension added by a 3rd party program may be causing the problem.

Fix: Slow Right Click and Explorer Crashes Caused by Shell Extensions >> Winhelponline

I will give a try now!

Thanks guys!

Can you provide more details please ?

Jacee said:

Download Process Explorer: https://docs.microsoft.com/en-us/sys...ocess-explorer