Unable to get Quick access to work.


  1. Posts : 490
    Windows 10 Pro version 22H2
       #1

    Unable to get Quick access to work.


    I have an Acer laptop (AMD Ryzen 3 3200U/8gb RAM) with Windows 10 Home 64bit version 1909.
    Original build of 2020-01-08 18363.592
    Current build after updates is 18363.657.

    I am unable to activate Quick access since the original installation of 2020-01-08. Did everything recommended everywhere but nothing helped. Quick access is above the folder list on the left but it's dead in the water. Also looked for a tutorial but haven't found anything relevant. Can someone point me to correct the error of Windows ways?
      My Computers


  2. Posts : 42,496
    Win 10 Pro (22H2) (2nd PC is 22H2)
       #2

    Hi, you could try this:

    Reset and Clear Recent Items and Frequent Places in Windows 10

    (Listed in Quick Access tutorials in the 'Related Tutorials' section present in most tutorials)
      My Computers


  3. Posts : 490
    Windows 10 Pro version 22H2
    Thread Starter
       #3

    dalchina, thanks for the reply, unfortunately it did nothing even with a reboot. I am willing to do anything as I have a mirror backup.
      My Computers


  4. Posts : 1,604
    Win 10 home 20H2 19042.1110
       #4
      My Computers


  5. Posts : 490
    Windows 10 Pro version 22H2
    Thread Starter
       #5

    jacee, thanks for the link but it's not working either.
      My Computers


  6. Posts : 68,280
    64-bit Windows 11 Pro for Workstations
       #6

    Hello ineuw,

    Just to verify, do you have recent items and frequent places turned on?

    Turn On or Off Recent Items and Frequent Places in Windows 10

    If so, then I suppose post a screenshot showing your Quick Access in the navigation pane of File Explorer to see if anything may stand out.
      My Computers


  7. Posts : 490
    Windows 10 Pro version 22H2
    Thread Starter
       #7

    It's very difficult to type a detailed reply on a cellphone. So please accept my thanks for the help given. Since my last post, other features degraded and I had no choice but reinstall from the beginning. Will post when everything is working.
      My Computers


  8. Posts : 42,496
    Win 10 Pro (22H2) (2nd PC is 22H2)
       #8

    You might want to start using disk imaging routinely so as to avoid a clean install where you have disk images created before the problem arose. Macrium reflect (free-paid).

    You mention other
    features degraded
    I recommend you check your disk(s) e.g.
    HDTune free 2.55, Health and Error scan tabs; Crystal Diskinfo (no scan option); Hard Disk Sentinel (trial) - best instant analysis.
      My Computers


  9. Posts : 490
    Windows 10 Pro version 22H2
    Thread Starter
       #9

    "Degraded" was just a nice way to put it. I installed CrystalDiskInfo to check S.M.A.R.T. and the drives are fine except a drive which has Linux data on it.

    - - - Updated - - -

    @dulchina and contributors, although I did a new install, the issue can be caused and resolved by using Ultimate Windows Tuner for Windows 10.

    An oversight can ruin a whole night and the following day
    Thanks to all for your kind help.
      My Computers


 

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