web exclusions platform killed my laptop

  1. Posts : 582

    web exclusions platform killed my laptop

    I am on my Chromebook now - cannot get on my laptop so cannot put in version # - maybe 1903?- I did a bunch of win 10 updates this morn. When they were finished, a small white window with the words - personalizing desktop-web excusions platform. It was stuck on this for about half an hour. So I did ctr/alt/delete and signed out. Now it's dead. Cannot start pc. Dell Laptop 5570 . What now?? Thanks.

    - - - Updated - - -

    Hi - I got it to boot. F8 while holding power button. Whew. Don't know what that web exclusion platform is all about. I'm happy with my Dell laptop but MS bugs me. Thanks for any thoughts about what this is. PCeltic
      My Computer

  2. Posts : 1,604
    Win 10 home 20H2 19042.1110

    This is an example of web exclusions...... https://support.malwarebytes.com/hc/...Cloud-Platform
      My Computers


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