Problem with using OneDrive - help Newbie please!

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  1. moggie
    Posts : 90
    Windows 10
       New #1

    Problem with using OneDrive - help Newbie please!


    I am trying to transfer My Docs files from my old laptop to a new Tablet - both are latest version of Windows 10. My problem is:

    I can see in my vault on my laptop all my files going back for ages but when I go into One Drive on my new Tablet and open the vault all I see are a few files that I have saved since I bought the Tablet last week!

    I am elderly but understand computers quite well but cannot get my head around this problem! I have synchd both laptop and tablet and have signed in using Microsoft as requested on the tablet.

    Jn simple terms what am I doing wrong please?

    Thank you
    Moggie
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  3. dalchina
    Posts : 42,922
    Win 10 Pro (22H2) (2nd PC is 22H2)
       New #2

    For anyone reading this: same issue by moggie here:
    https://www.tenforums.com/general-su...8=#post1839163
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  4. xaccell
    Posts : 264
    Windows 10
       New #3

    are you using the same Microsoft account on both devices?
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  6. moggie
    Posts : 90
    Windows 10
    Thread Starter
       New #4

    That is a good point. Someone did mention that a while ago but....how do I check that? I thought I had only one MS Account as I have it written down with a password. On my laptop I have always for years signed in with my Google password.
    Thank you
    Moggie
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  7. sygnus21
    Posts : 5,899
    Win 11 Pro (x64) 22H2
       New #5

    xaccell said:
    are you using the same Microsoft account on both devices?
    moggie said:
    That is a good point. Someone did mention that a while ago but....how do I check that? I thought I had only one MS Account as I have it written down with a password. On my laptop I have always for years signed in with my Google password.
    That "good point" is very likely the issue.
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  8. moggie
    Posts : 90
    Windows 10
    Thread Starter
       New #6

    Well.... I am not used to all this but I have gone into my account where there is a blank icon for a photo and according to what it indicates under this icon it seems that I have always been signed in to a 'local account'

    Am not sure how to do it but I believe I have now change it to sign in with Microsoft.

    I know that that is the sign in option on my new Tablet - so I will try again to link the 'one drives' and let you know.

    Thanks

    Moggie
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  9. sygnus21
    Posts : 5,899
    Win 11 Pro (x64) 22H2
       New #7

    moggie said:
    Well.... I am not used to all this but I have gone into my account where there is a blank icon for a photo and according to what it indicates under this icon it seems that I have always been signed in to a 'local account'
    Definitely the issue.

    moggie said:
    Am not sure how to do it but I believe I have now change it to sign in with Microsoft.
    How to Switch to a Microsoft Account from a Local Account in Windows 10

    Good luck.
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  10. xaccell
    Posts : 264
    Windows 10
       New #8

    But he could still be using a local account and have Onedrive active and linked to a MS account. Check the settings on Onedrive on both devices. It should tell you what account you are using on each one.
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  12. sygnus21
    Posts : 5,899
    Win 11 Pro (x64) 22H2
       New #9

    xaccell said:
    But he could still be using a local account and have Onedrive active and linked to a MS account.
    Yeah, they could, however; OneDrive won't sync with other PC's unless they are signed in with a Microsoft account. Be aware the files being sync'd are online which means each PC must be signed in with a Microsoft account to sync with OneDrive.

    And the simplest way to tell if using a Microsoft account is Start, Settings, Accounts, and looking at "Your info". If you see an email address under your user name that's a Microsoft account.
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  13. moggie
    Posts : 90
    Windows 10
    Thread Starter
       New #10

    Thanks Guru -yes....I can confirm on both my laptop and my tablet under my name there is my email address and under that the word 'administrator' So I must be syncd.

    Perhaps I am then doing it wrong. I am opening my vault in Laptop and there are all the doc files but when I do the same on the tablet all I get are the only 4 files which I put on in the last week!

    How to I actually move the laptop files onto my tablet - am I missing something in this process as I thought they would automatically appear.

    Thanks for your patience - I feel I am nearly there.

    Moggie
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