Download files have disappeared

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  1. Posts : 6
    Windows 10 Home 64-bit
       #1

    Download files have disappeared


    I can not find my downloaded files. They were there yesterday and gone today. I have read other posts and I think I have tried everything offered. However, I am a 72-year-old with limited knowledge. I can usually work my way through things by reading instructions, but I did not understand some of the language that was in the instructions. I installed Windows 10 on my own, which was a major accomplishment for me and things have been working OK. It is Version 1909 (OSBuild 18363.592). I download from several browsers and they always go to the same place "This PC Downloads"
      My Computer


  2. Posts : 43,438
    Win 10 Pro (22H2) (2nd PC is 22H2)
       #2

    Hello, there was a very similar post recently. I assume you mean that your Downloads folder is empty.

    Do you have this configured to empty it?
    Download files have disappeared-1.png

    (Below that is an option to run Cleanup now).

    Or have you run any sort of cleanup tool such as Ccleaner recently, which could be configured to clean the folder?

    Or do you have the Downloads box ticked here?
    Download files have disappeared-2.png
    https://support.microsoft.com/en-gb/...0-disk-cleanup
      My Computers


  3. Posts : 7,965
    Windows 11 Pro 64 bit
       #3

    CorgiMom said:
    I can not find my downloaded files. They were there yesterday and gone today. I have read other posts and I think I have tried everything offered. However, I am a 72-year-old with limited knowledge. I can usually work my way through things by reading instructions, but I did not understand some of the language that was in the instructions. I installed Windows 10 on my own, which was a major accomplishment for me and things have been working OK. It is Version 1909 (OSBuild 18363.592). I download from several browsers and they always go to the same place "This PC Downloads"
    I prefer to designate my own downloads folder in Chrome so I have full control over deleting the content
      My Computers


  4. Posts : 6
    Windows 10 Home 64-bit
    Thread Starter
       #4

    Thank you so much for responding dalchina. Thank you, I never thought that would happen. I seem to put too much faith in the programs and figure they know what the right thing to do is. Yes I use Disk Cleanup before every work shift and did not pay attention to what it was cleaning. I wonder why it never happened before now, though. I also see that there are some new items that were not there before and everything was ticked. I unticked downloads and then went back in again and it was ticked. I guess that means that I need to untick it everytime I use it. Boy, do I feel dumb. Well, now that I know where they went, is there any way to get them back? Also, should I only tick Temporary Internet Files and leave the rest?
      My Computer


  5. Posts : 43,438
    Win 10 Pro (22H2) (2nd PC is 22H2)
       #5

    Well, good thing there's an explanation and not some evil 'crittur' stealing them behind your back...

    As to recovery, as with any deleted files, the disk space is released and can be over-written at any time- very likely assuming these are on C:

    You can try a program like 'Recuva' (free) which scans your drive (2 modes) - you'd specify recovery from the Downloads folder- and should give you an assessment of which files are recoverable.

    If you still have recent internet history, you might be able to download some again.
      My Computers


  6. Posts : 6
    Windows 10 Home 64-bit
    Thread Starter
       #6

    Thanks dalchina


    I will do what you suggest and if I get any of them back it will be a plus. If not, then this is a well-learned lesson. So happy to have found this forum.
      My Computer


  7. Posts : 1,621
    Windows 10 Home
       #7

    Did you make your own data and download folder[s]? As posted earlier, you control your "hand-made" folders.
      My Computer


  8. Posts : 6
    Windows 10 Home 64-bit
    Thread Starter
       #8

    RolandJS


    I think I have, but am so confused about all this. One post advised that he made a folder in Chrome for his downloads, and I tried to do that but could not figure it out, so I created a download folder on my desktop and to get to it, I have to go into
    "Susan Adams" under One Drive. It shows up under a couple of other paths, which I do not understand, but I can find them. I tried to recover the files, and when I ran recuva I got 432,000 files and none of the nomenclature meant anything to me. So, I have given up on getting them back. Is there an easy way to create a folder to store my downloads? Thanks for your assistance. Susan aka CorgiMom
      My Computer


  9. Posts : 2,487
    Windows 10 Home, 64-bit
       #9

    Susan:

    Open Windows Explorer and find the C drive.

    Right click that C drive and make a new folder within it named "my downloads".

    Then open your browser of choice and find it's setting for where your downloads should land. Choose the "my downloads" folder that you just made. If you use 2 browsers, you will have to make that same choice for each.

    This new "my downloads" folder will not be automatically cleaned by Windows.

    You can see my own downloads folder below. It is on the D drive, but it could just as easily be on C.

    Download files have disappeared-image.png
      My Computer


  10. Posts : 6
    Windows 10 Home 64-bit
    Thread Starter
       #10

    ignatzatsonic


    Thank you so much for your easy to follow instructions on creating a "my document" folder. A guest saw it as well and he asked me to thank you. You guys and gals ROCK!
      My Computer


 

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