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Laptop fails to hibernate, display shuts off, power button stays on
Laptop: MSI GT73RE Titan (Windows 10 Pro x64 1909) GeForce GTX 1070
As of recently (last week) will not go in to hibernate. After a restart, it usually will the first time or two. But after that, the screen will shut off, the power and GPU buttonswill still be lit, and the PC will effectively hang. After 5 minutes orso, the PC will shut off. When you turn it back on, it is indeed booting up from a cold boot. nothing that I had open was saved.
I have disabled virtually everything that was running at startup. I've disabled any third party modifications . I have run SFC scannow and repaired/restarted, I've checked and troubleshot power settings. I ran CHKDSK/f, restarted. I never use Fast Startup (and double checked it), so that's irrelevant. Nothing works. I checked Event Viewer, and get a "Windows failed to resume from hibernate with error status 0XC00000001" error. I Googled that, but didn't come across anything especially helpful, besides the "Probably a driver causing it" response.
The timestamp is 5 minutes after I attempted hibernate. This would indicate that it fails to enter hibernate after five minutes, and BSODs. But this is all with the screen having shut off, so I don't see it.
I ran whoCrashed, and the most recent crashes indicate the same error: DRIVER_POWER_STATE_FAILURE in the NTOSKRNL.EXE file.
It is coming from the kernel, of course. I will post the output here, but it does not indicate any specific hardware driver that is causing it. just a generic kernel panic.
This week, I've had both an NVidia GeForce driver update, and a Windows update on this PC. I could try rolling back the NVidia driver. But the WhoCrashed analysis said that no offending third party drivers were found. I was wondering if anyone had any other advice, or knew of this problem.
WhoCrashed output
On Sat 2/8/2020 16:57:22 your computer crashed or a problem was reported crash dump file: C:\WINDOWS\Minidump\020820-7046-01.dmp This was probably caused by the following module: ntoskrnl.exe (nt+0x1C14E0) Bugcheck code: 0x9F (0x3, 0xFFFFC00F6AA55060, 0xFFFFE3069123F7B0, 0xFFFFC0005A46BDE0) Error: DRIVER_POWER_STATE_FAILURE file path: C:\WINDOWS\system32\ntoskrnl.exe product: Microsoft® Windows® Operating System company: Microsoft Corporation description: NT Kernel & System Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state. A device object has been blocking an IRP for too long a time. This is likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
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On Sat 2/8/2020 16:39:07 your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\Minidump\020820-7031-01.dmp This was probably caused by the following module: ntoskrnl.exe (nt+0x1C14E0) Bugcheck code: 0x9F (0x3, 0xFFFFAB0EEC5CA570, 0xFFFFE68A84E4F7B0, 0xFFFFAB0EF37CB8A0)
Error: DRIVER_POWER_STATE_FAILURE file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state. A device object has been blocking an IRP for too long a time.
This is likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
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