multiple issues starting with dns and netio.sys in Windows10


  1. Posts : 8
    win10
       #1

    multiple issues starting with dns and netio.sys in Windows10


    Hello,

    I just got a new Asus laptop with windows 10

    1. I did full updates from Microsoft windows10 updates and later realized maybe I should have updated Asus hardware drivers first. Now I am having BSOD issues & netio.sys errors forcing me to reboot at least twice so far. Since then I’ve not had this issue so far.
    2. I shutdown my laptop everyday. I just noticed from task manager and confirmed in cmd prompt commands my laptop is running for several days. Wondering if this is normal or a setting somewhere or related to issue 1. ?
    3. I was having slow internet issues – rebooted modem , no help. Then I found out I had to flushdns , etc and so far no more issues. Is this also related to issue 1. ?

    Should I do a factory reset ? Everything is up to date and I've scanned for viruses and its clean. Please advice. Thank you
      My Computer


  2. Posts : 8,341
    windows 10
       #2

    Welcome to the forum. What version are you running type winver in the search box
      My Computer


  3. Posts : 8
    win10
    Thread Starter
       #3

    win ver 1903 OS build 18362.592
      My Computer


  4. Posts : 8,341
    windows 10
       #4

    The latest is 1909 do all updates first as they may be bug fixes that cure your problems
      My Computer


  5. Posts : 8
    win10
    Thread Starter
       #5

    ok thank you. Running updates now.
      My Computer


  6. Posts : 1,608
    Win 10 home 20H2 19042.1110
       #6

    I just got a new Asus laptop with windows 10
    Is this a 'refurbished' or actually 'new' laptop? You said you did all updates, but what were the updates you installed?
      My Computers


  7. Posts : 8
    win10
    Thread Starter
       #7

    Its a brand new laptop. I updated from "updates & security" from the settings. After that I updated the hardware drivers from Asus. After that I realised I should have done it the other way round. Anyway after updating last night my ver is now 1909 . so far so good **but** my task manager still says the laptop is running since last night even tough I shut it down. I noticed the restarts did reset the uptimes to zero which is good. So I'm wondering if this is "normal" and if its a settings issue ?

    - - - Updated - - -

    PLEASE HELP! after windows update to the latest 1909 , just now I got another blue screen "what failed : netio.sys.
    What do I do now ?
      My Computer


  8. Posts : 1,656
    Windows 10 Pro x64
       #8

    @asuswin10guy : stop cross-posting on multiple threads about the same problem.

    https://www.tenforums.com/general-su...8=#post1835081
      My Computers


  9. Posts : 8
    win10
    Thread Starter
       #9

    ok thanks . I will close this thread and leave the other one open.
      My Computer


 

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