No sleep option

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  1. AllanP's Avatar
    Posts : 106
    Windows 10
       #1

    No sleep option


    On a friends HP Pavilion Model p7-1256c I formatted and did a fresh install of W10 Home. All works fine except there is no sleep option. I have tried many suggestions here like chipset drivers from HP which it wouldn't accept. My friend is not too up on this stuff which is how I became involved. He had sleep prior to the new install so obviously there should be a way to get it working now. I have tried all the power options plus elevated command prompt and "powercfg -restoredefaultschemes; no luck.
    Obviusly I have been into Windows power options without success.
      My Computer

  2. spunk's Avatar
    Posts : 2,845
    Windows 10 Pro 64 Bit 20H2
       #2

    Restart the computer and press F10 to enter Setup (Bios). Look for Advanced and Power Saving. If it is disabled, using your Enter and Arrow keys, Enable it.
      My Computer

  3. AllanP's Avatar
    Posts : 106
    Windows 10
    Thread Starter
       #3

    spunk said:
    Restart the computer and press F10 to enter Setup (Bios). Look for Advanced and Power Saving. If it is disabled, using your Enter and Arrow keys, Enable it.
    Thanks I'll pass that on to him.

    - - - Updated - - -

    AllanP said:
    Thanks I'll pass that on to him.
    He says there was no power saving option there. One thing I failed to mention is that I threw a Linux Mint on a partition and it suspends OK there.
      My Computer

  4. Try3's Avatar
    Posts : 7,494
    Windows 10 Home x64 Version 20H2 Build 19042.928
       #4

    Have you been to the HP webste to get all the Windows 10 drivers for that model?

    Denis
      My Computer

  5. AllanP's Avatar
    Posts : 106
    Windows 10
    Thread Starter
       #5

    Try3 said:
    Have you been to the HP webste to get all the Windows 10 drivers for that model?
    Denis
    Yes I did but unless I missed something W10 wasn't there; highest was W8 so chose that. We installed the HP support program, but it didn't discover anything amiss.
    I was using Teamviewer connected to his PC to try and solve this issue. So I couldn't go into BIOS myself.
    Edit: I did find sites that have W10 driver downloads for his machine, but they are not HP so don't trust them.
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  6. Try3's Avatar
    Posts : 7,494
    Windows 10 Home x64 Version 20H2 Build 19042.928
       #6

    Are there any warning icons in Device manager?
    Are there any Other devices or Unknown devices in Device manager?
    Have you asked Device manager, Display adaptors, <your display card's entry> to update drivers?

    Denis
      My Computer

  7. AllanP's Avatar
    Posts : 106
    Windows 10
    Thread Starter
       #7

    Try3 said:
    Are there any warning icons in Device manager?
    Are there any Other devices or Unknown devices in Device manager?
    Have you asked Device manager, Display adaptors, <your display card's entry> to update drivers?
    Denis
    I'll try that next time I'm on line with him. Like I said we ran the HP utility. Thanks Denis.
    Last edited by AllanP; 01 Feb 2020 at 21:23.
      My Computer

  8. Jacee's Avatar
    Posts : 1,591
    Win 10 home 20H2 19042.928
       #8

    On a friends HP Pavilion Model p7-1256c I formatted and did a fresh install of W10 Home.
    What version (update) of Windows 10 did you install?
      My Computers


  9. Posts : 723
    win10 home
       #9

    If everything is working except for the sleep option,then it is possibly a corrupt file.
    Try---sfc /scannow--- three times,
    followed by---dism /online /cleanup-image /restorehealth---and see if that has any effect.
      My Computer

  10. AllanP's Avatar
    Posts : 106
    Windows 10
    Thread Starter
       #10

    Jacee said:
    What version (update) of Windows 10 did you install?
    I forget now and don't have access right now. I think it was one I downloaded a couple of months ago; but all update were carried out.

    - - - Updated - - -

    joeandmarg0 said:
    If everything is working except for the sleep option,then it is possibly a corrupt file.
    Try---sfc /scannow--- three times,
    followed by---dism /online /cleanup-image /restorehealth---and see if that has any effect.
    Hopefully I'll connect to his PC tomorrow and I'll try that and thanks
      My Computer


 
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