Problems every time I use the Microsoft Community - is it just me?


  1. Posts : 180
    Windows 10 v2004 build 19041.329
       #1

    Problems every time I use the Microsoft Community - is it just me?


    I have the latest Windows 18363.628 and have just "upgraded" to Edge Chrome 79.0.309.71 (Official build) (64-bit). Upgraded is in double quotation marks because some of the experts there have blamed Edge for my problems but it was launched in January 2020 and I've been having problems signing-in since the end of November last year.

    I'd sign in with my Hello Pin and then have a combination of all of these screens below.

    Problems every time I use the Microsoft Community - is it just me?-sign-problems-1-2019-11-25th.png
    Problems every time I use the Microsoft Community - is it just me?-sign-problems-2-2019-11-25th.png
    Problems every time I use the Microsoft Community - is it just me?-sign-problems-3-2019-11-25th.png
    Problems every time I use the Microsoft Community - is it just me?-sign-problems-5-2019-11-25th.pngProblems every time I use the Microsoft Community - is it just me?-word-problem2-2020-01-13th.pngProblems every time I use the Microsoft Community - is it just me?-word-probleme3-exclamation-2020-01-13th.pngIt would usually 'spread' to my Word & Excel templates as you'll see from the snips above. I'd click on the Triangle warning & have to sign in to Word and then do it all again with Excel. To have to go through all this nonsense many times every day is barmy in my view.

    I see most if not all of these screens every day.

    I apologise for double-posting i.e. there and here and it will certainly change what I do in the future. I'm tempted to buy and Apple but I'm always wary, because of the ''grass is greener" saying.

    I'd really appreciate your help. If your hear the sound of breaking glass you'll know what I've done with my laptop.

    - - - Updated - - -

    PS The Ask the Community would also appear several times & I'd then be thrown out and have to sign in again. It also kept sending me this message:

    Problems every time I use the Microsoft Community - is it just me?-outlook-account-settings-out-date-2019-12-31st-0801.png

    But the most annoying was when it kept tell me that my Hello Pin number wasn't recognised and it then threw me out immediately (which is why I could save s snip of the message).

    My uneducated opinion is that this is all due to major changes to the Community that Microsoft are planning.
    Attached Thumbnails Attached Thumbnails Problems every time I use the Microsoft Community - is it just me?-sign-problems-4-2019-11-25th.png  
      My Computer

  2. Wynona's Avatar
    Posts : 27,980
    Windows 10 2404 Build 19042.867
       #2

    When it asks for your PIN, Taffy, do you enter the PIN you use to sign into your computer?

    I have the new Edge on this computer; however, Firefox is my browser of choice. So, I can try to follow your steps.

    I've gone to the Microsoft Community before, but I'm still a novice at it.

    I've asked a question in Community. Wow, is that new, or what!?
      My Computer


 

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