Older HP PC has V.1909...newer HP Laptop has v.1809...

As the Question Title notes, I am confused why an older HP Desktop PC 500-089 has the latest version of Windows 10, V. 1909, Build 18363.628 which was updated yesterday, while a newer model of an HP Envy Notebook laptop has an earlier version. Oddly enough the laptop was updated to V.1809 Build 17763.1012 from Build 17763.973 last weekend. Is there a logical explanation for this? Why wouldn't the newer computer also have the latest up-to-date version?
Oh, both are running 64 bit, Windows 10 Home.

Also, each time over the past few months, I've checked Windows Update on the laptop I am alerted I have a version of Windows "that's nearing the end of service." This is not encouraging news. Hope someone can explain my...and others...dilemma!

Ted Armstrong
New Member

dalchina...Thank you for your prompt response
You said..."You can of course upgrade manually (download the iso and DIY)- this avoids whatever checks MS applies via Windows Update."
I have already gone this route where the update went through its tedious path from the flash drive.
The result was an error message, "0xc1900101-0x30018. The installation failed in the FIRST_BOOT phase with an error during SYSPREP_SPECIALIZE operation."
Is there an explanation what this error message means and a solution to get around it?
The outcome is the system removes any references to the v.1909 update then reverts to the earlier version of Windows 10...v.1809.

Ted Armstrong

Run through this upgrade checklist.
Post images of all results into this thread.

Take Screenshot in Windows 10

How to Upload and Post Screenshots and Files at Ten Forums

Code:

UPGRADE CHECK LIST:
Run through this check list before the next upgrade attempt:

1) remove nonessential hardware
docks
USB devices
printers
headset
speakers
joysticks
projectors
scanners
plotters
portable optical drives (CD, DVD)
microphones
cameras
webcams
smartphones
bluetooth devices
USB drives (other than a windows 10 iso if used for the upgrade)
USB Wireless Mouse or Keyboard Receiver, USB Wireless Network Card
secondary monitors


2) These should be the only attached devices:
wired mouse
wired keyboard
monitor

Any of these that have been done in the past week are not necessary to repeat:


3) open administrative command prompt and type or copy and paste: (repair file system)
chkdsk /r /v 
This may take many hours so plan to run overnight
Find the chkdsk report in the event viewer using the information in this link and post into the thread:
Read Chkdsk Log in Event Viewer in Windows 10 Performance Maintenance Tutorials
https://www.tenforums.com/tutorials/40822-read-chkdsk-log-event-viewer-windows-10-a.html 

4) open administrative command prompt and copy and paste: (repair operating system)
sfc /scannow 
dism /online /cleanup-image /restorehealth 
When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread

5) update windows (have all recommended updates installed) and reboot after updates

6) List and uninstall all non-Microsoft antivirus software
(This includes always on and manual software.)
(This includes running the applicable antivirus uninstall tools for any AV that could have been incompletely uninstalled)

7) List and uninstall all non-Microsoft firewall software

8) List all Microsoft and non-Microsoft drive encryption software. 
Uninstall all non-Microsoft disk encryption software

9) Run disk cleanup to clean temporary and system files

10) Verify that the drive has > 30 GB free space (At least 25 GB is needed for creating dumps)

11) Place the computer in clean boot:
https://support.microsoft.com/en-us/help/929135/how-to-perform-a-clean-boot-in-windows
How to perform a Clean Boot in Windows 10 - TechNet Articles - United States (English) - TechNet Wiki
https://social.technet.microsoft.com/wiki/contents/articles/29876.how-to-perform-a-clean-boot-in-windows-10.aspx
https://www.tenforums.com/tutorials/41804-perform-clean-boot-windows-10-troubleshoot-software-conflicts.html


12) Detach all SATA devices other than the disk drive that has the Windows operating system
(Make sure that the only disk drive that is attached to the computer at the time of the upgrade attempt is the disk drive containing Windows)
(Other disk drives may be able to be detached by disconnecting cables or if necessary to remove the drive from the computer)

13) Make sure that there is no metered connection:  https://support.microsoft.com/en-us/help/17452/windows-metered-internet-connections-faq

Code
0xC1900101 - 0x30018
Cause
A device driver has stopped responding to setup.exe during the upgrade process.

Mitigation
Disconnect all peripheral devices that are connected to the system, except for the mouse, keyboard and display.
Contact your hardware vendor to obtain updated device drivers.
Ensure that "Download and install updates (recommended)" is accepted at the start of the upgrade process.