Locking Then Shut Down

Is Anybodys PC/Laptop Say Locking And Then Shut Down If Anybody Else Has This Or Knows How To Fix It Please Say

I Have A HP Pavilion Laptop Running Windows 10 Home With A Samsung 1TB SSD

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Include PSU. cooler, case, peripherals and anything attached to the computer by wired or wireless (mouse, keyboard, headset, printer, xbox, USB wireless network card, etc.)


What do you mean by locking? Hang? Freeze?
Was the shutdown spontaneous or manual?

Download and Install HP UEFI hardware diagnostics:
This typically creates a new partition on the drive.
https://www8.hp.com/us/en/campaigns/.../pc-diags.html

Plan to run the testing overnight.

Power on the computer and repetitively click F2.

Open the BIOS and run the HP UEFI hardware diagnostics > system > extensive > loop until error

In the AM if it has made at least 2 loops > click esc > run the component tests as needed (many are interactive)

Find a camera or smartphone camera to take pictures and post images of the tests performed with the results.

Try3 said:

Please post screenshots that help explain what you mean by Say Locking And Then Shut Down.

Denis

I can't really because if I press print screen it doesn't work.

noahb said:

... Say Locking And Then Shut Down

While I haven't seen this during Shutdown, I often see it when telling my PC to Sleep. Very briefly Windows displays "Locking" before going to sleep. (I don't know if this happens when the PC enters Sleep because of inactivity, just when I tell it to Sleep.)

The same message is briefly displayed if I use the Lock function so I assume Windows performs a Lock before doing the Sleep or Shutdown. I think you can ignore it.