COMPUTER freeze during youtube and gaming.


  1. Posts : 2
    window 10 home
       #1

    COMPUTER freeze during youtube and gaming.


    Hi all,

    I recently build a new PC, 2-3 weeks old. All new parts...
    I noticed while playing game (WoW) and watching youtube on a different monitor (I run 2x 4k monitors). My PC will completely locked up, I can still hear the sound of the game playing in the background, but I can't do anything else but soft-reset my PC.

    This has happened twice, and I can't pinpoint the reason whats causing it.
    I'm using Firefox as my browser.
    The first time time it happened, i remembered it occurred as i was switching from 720p to 1080p video (fullscreen). Not sure if this is relevant or not.

    The reliability history only notifies me that window has failed to shutdown properly.

    WILL-PC-(2020-01-26_14-39-40).zip
      My Computer

  2. Ztruker's Avatar
    Posts : 13,511
    Windows 10 Pro X64 20H4 19042.746
       #2

    You are in the wrong forum. As the Attention box at the top of the forum says:

    COMPUTER freeze during youtube and gaming.-image.png

    Suggest you post this in General Support forum or I can ask one of the Admins to move it.
      My Computers


  3. Posts : 2
    window 10 home
    Thread Starter
       #3

    Hi Ztruker,

    Sorry about that, i guess this doesn't really count as BSOD. Can I ask you to ask the admin to move this?

    Regards
      My Computer

  4. Ztruker's Avatar
    Posts : 13,511
    Windows 10 Pro X64 20H4 19042.746
       #4

    Done
      My Computers


  5. Posts : 716
    win10 home
       #5

    In the search box,type in---dxdiag---and check each page.Note the driver version on page 1 and check the maker's site for a possible later version.
    Use Display Driver Uninstaller [DDU] in safe mode to unistall/reinstall the driver.
    As a precaution,run---sfc /scannow---three times,followed by---dism /online /cleanup-image /restorehealth---to fix any faulty files.
      My Computer


 

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