Some capital letters not working after BIOS update

  1. kmint's Avatar
    Posts : 101
    Windows 10 x64
       #1

    Some capital letters not working after BIOS update


    I updated the BIOS because the touchpad freezes

    (See Touchpad freezes even after resetting Windows)

    and then the keyboard started failing too after that. It worked fine before BIOS update. So I googled and read that some guy solved it by resetting Windows, but it didn't solve it to me.

    Some capital letters fail when I use the left caps key and some when I use the right one. These ones fail.

    Left key fails on: ZXCVM
    Right key fails on: QWERUIOP

    So they don't fail in the whole line but some letters work (BN) and (TY)
      My Computer

  2. Winuser's Avatar
    Posts : 6,985
    Windows 10 Pro Insider
       #2

    Do you have a usb keyboard you could try? My wife had a laptop that some of the keys either stopped working or would type different characters. I had to replace the keyboard.
      My Computers

  3. kmint's Avatar
    Posts : 101
    Windows 10 x64
    Thread Starter
       #3

    Winuser said:
    Do you have a usb keyboard you could try? My wife had a laptop that some of the keys either stopped working or would type different characters. I had to replace the keyboard.
    Yes, the external USB keyboard works fine, and if I run Ubuntu from a pendrive it doesn't work either, so it's the keyboard faulty.

    Thanks a lot.
      My Computer

  4. jamis's Avatar
    Posts : 465
    Windows10 Home 64 bit v. 2004 bld. 19041.867
       #4

    Hmm. Center keys of the keyboard. I'm assuming G & H also are not affected either? Possible driver issue? Have you tried updating the keyboard driver?
      My Computer

  5. Winuser's Avatar
    Posts : 6,985
    Windows 10 Pro Insider
       #5

    kmint said:
    Yes, the external USB keyboard works fine, and if I run Ubuntu from a pendrive it doesn't work either, so it's the keyboard faulty.

    Thanks a lot.
    Thank you for the rep. If you do a search for your laptop you may find a video showing you how to replace the keyboard.
      My Computers


 

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