All applications are crashing every 30 minutes or so

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  1. Posts : 1,604
    Win 10 home 20H2 19042.1110
       #11

    Thank you RolandJS..... this is what I was getting at, referring to! Get rid of this application----> Segurazo
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  2. Posts : 50
    Windows 10
    Thread Starter
       #12

    Thank you, Jacee and Roland JS. I am following the directions in the link Jacee forwarded to remove Segurazo. The directions indicate to first boot into safe mode with networking and then download Malwarebytes, etc. But when I boot into safe mode with networking, my computer will not connect with the internet. Am I doing something wrong?
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  3. Posts : 1,604
    Win 10 home 20H2 19042.1110
       #13
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  4. Posts : 50
    Windows 10
    Thread Starter
       #14

    Thanks, Jacee. I am able to boot into safe mode with networking, but when I do it won't connect to the internet. I get a windw saying, "It looks like you're not connected to the internet. Let's fix that. Run troubleshooter." When I run the troubleshooter it says "network diagnostics cannot be run in safe mode. Reboot your computer to exit safe mode." But I don't have any problem connecting to the internet when I boot up normally. It just won't connect to the internet when I boot into safe mode. The instructions say to boot into safe mode first and then download Malwarebytes, but is there any reason I can't just download Malwarebytes in regular mode and then boot into safe mode to run it? Basically reverse steps 1 and 2?
    Last edited by scooter60624; 19 Jan 2020 at 22:29.
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  5. Posts : 1,604
    Win 10 home 20H2 19042.1110
       #15

    See if you can download Malwarebytes normally, update the definitions, then boot into safe mode to run it.
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  6. Posts : 43,285
    Win 10 Pro (22H2) (2nd PC is 22H2)
       #16

    I next tried booting to safe mode (selecting F5, Safe Mode with Networking), but it is not connecting to the internet
    1. The first point about booting to Safe Mode was simply to see whether you experienced any crashes. Try booting to Safe Mode (any form), leaving it long enough, and report if any crashes occur.

    2. That you can't connect to the internet suggests there is indeed something fundamentally wrong anyway.

    3. Whilst you can try an in-place upgrade repair install which keeps all progs and data, and for which you need an iso (or bootable disk) of the same build as you have (tutorial available) I suspect, unless it proves to be hardware which we're doing our best to eliminate, I'm guessing you're heading for a clean install. That is justified inasmuch as you see the same problem logged in as a new user.

    4. There's one other check you should do to determine experientially if there's a hardware problem- download, create and boot from Kyhi's live boot disk (Win 10).
    Toolkit Item: Kyhi’s Rescue Disk – Win10.Guru

    If your PC still crashes running that- it's got to be hardware, and there's no point trying to fix the software.
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  7. Posts : 41,644
    windows 10 professional version 1607 build 14393.969 64 bit
       #17

    In the left lower corner search type: reliability > open reliability monitor > post images into the thread > click on each of the last 3 days with red circles > post images into the thread

    Reliability Monitor is the Best Windows Troubleshooting Tool You Aren’t Using


    Had you tried to upgrade Windows?
    What were the failure to upgrade Windows error messages and codes?
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  8. Posts : 6,528
    Windows 11 Pro - Windows 7 HP - Lubuntu
       #18

    You CPU heat sink can be clogged with dust.

    Download Open hardware monitor. Create a C:\Program Files (x86)\HardwareMonitor folder and extract the files to it. Run OpenHardwareMonitor.exe. Under Options you can set to start with windows. You can also set what to see on the tray and what to see on the gadget. Very good.
    All applications are crashing every 30 minutes or so-hard_mon.jpg
    To see what is using the CPU, open Task manager (Ctrl+Shift+Esc) - Performance
      My Computers


  9. Posts : 50
    Windows 10
    Thread Starter
       #19

    Removing Segurazo seems to have solved the problem. My laptop has been running for hours now without any crashes. Thank you to everybody for all of your help!
      My Computer


  10. Posts : 1,604
    Win 10 home 20H2 19042.1110
       #20

    You're welcome
      My Computers


 

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