PC won't wake from overnight sleep. Need help with WhoCrashed outputs


  1. Posts : 141
    Windows 10
       #1

    PC won't wake from overnight sleep. Need help with WhoCrashed outputs


    Starting on January 10, my PC would no longer wake from overnight sleep. If it went to sleep during the day for just an hour or two, I could awaken it just fine. But if it slept overnight, it would freeze upon awakening, with a blank screen and nonresponsive to keyboard and mouse.
    I have Windows 10 Home version 1903.
    WhoCrashed analyzed the dumps and for each of these crashes, it found the same thing:

    "On Fri 17-Jan-20 3:23:15 AM GMT your computer crashed or a problem was reported
    crash dump file: C:\WINDOWS\Minidump\011720-99171-01.dmp
    This was probably caused by the following module: ntoskrnl.exe (nt+0x1C14E0)
    Bugcheck code: 0x9F (0x3, 0xFFFF998AAD054060, 0xFFFF870F1D0DF8B0, 0xFFFF998AC14D3B10)
    Error: DRIVER_POWER_STATE_FAILURE
    file path: C:\WINDOWS\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: NT Kernel & System
    Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state. A device object has been blocking an IRP for too long a time.
    This is likely to be caused by a hardware problem.
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time. "

    That's just one of many. Note that the time indicated (3:15 AM GMT) is when the computer went to sleep. So evidently there is a problem when the computer goes to sleep that prevents it from waking up the next morning.


    I also ran WinDBG to try to isolate the cause, and it said this:

    1: kd> !analyze -v
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************

    DRIVER_POWER_STATE_FAILURE (9f)
    A driver has failed to complete a power IRP within a specific time.
    Arguments:
    Arg1: 0000000000000003, A device object has been blocking an IRP for too long a time
    Arg2: ffffcf0ff6857060, Physical Device Object of the stack
    Arg3: ffff958f612298b0, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
    Arg4: ffffcf001baf9010, The blocked IRP

    Can anyone help me figure out what's going on here?
      My Computer


  2. Posts : 41,472
    windows 10 professional version 1607 build 14393.969 64 bit
       #2

    Please see posting instructions:

    BSOD - Posting Instructions
      My Computer


  3. Posts : 141
    Windows 10
    Thread Starter
       #3

    OK.

    My PC just froze up again.

    Here's the collected log via your log collection script.

    Any help would be welcome!

    STEVEN-CUSTOM-P-(2020-01-19_12-54-27).zip
      My Computer


  4. Posts : 41,472
    windows 10 professional version 1607 build 14393.969 64 bit
       #4

    See rule #4:

    https://www.tenforums.com/misc.php?do=showrules

    No piracy or discussion of piracy allowed at all. Such as software, music, videos and other intellectual property violations (e.g. downloading youtube videos locally etc) - it is forum policy that no help shall be given to people who knowingly steal software or services.

    Please remove any pirated / cracked software and any tools / methods that can be used to bypass the activation of software.

    Then upload a new V2.
      My Computer


 

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