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  1. Joined : Aug 2015
    Posts : 8
    windows 10
       11 Aug 2015 #11

    Innocent said: View Post
    It's been a while since I've upgraded to Windows 10 but the problem still exists. To leave this short, when I'm doing something like watching a movie, installing files, browsing the web, playing a game, etc. My computer just becomes completely unresponsive. I can't move my mouse, I can't use ctrl+alt+delete to get to Task Manager, when I check to see if my keyboard is still working, I try to turn caps lock off and on and that doesn't work. So whatever this issue is, it's just completely crashing my computer. This freezing causes me to hard restart my computer every single time.

    I don't want to get back to Windows 7 so I've been dealing with it by keeping my PC close to me that way I can restart it when needed, but it's annoying when you're trying to do something and all of a sudden your computer just freezes.

    I've Googled this and whatnot and tried checking for solutions but nothing I've tried has fixed this.
    Going from 7 to 10 you will have a problem with the Runtime Broker utilty. Search Runtime Broker fix. You can easily disable it using a registry change. Works like magic.
      My System SpecsSystem Spec


  2. Joined : Aug 2015
    Posts : 7
    Windows 10
       11 Aug 2015 #12

    CAMSI said: View Post
    Going from 7 to 10 you will have a problem with the Runtime Broker utilty. Search Runtime Broker fix. You can easily disable it using a registry change. Works like magic.
    I tried this but it didn't help me at all. Computer froze and I had to hard restart it.

    You linked me to a thread that has no helpful solution whatsoever.

    It doesn't even mention freezing in the thread.
      My System SpecsSystem Spec


  3. Joined : Aug 2015
    Posts : 8
    windows 10
       11 Aug 2015 #13

    Someone mentioned that they solved this problem by going to Settings, System Display, Notifications & actions. Turn OFF "Show me tips about windows".

    If that doesn't work, you can edit the Registry to disable "Runtime Broker", but this will also prevent Microsoft Store Apps from running.

    Runtime Broker is a service called Time Broker, which can be disabled through editing the registry.

    Right-click on the Start Menu Icon. Go to RUN and type regedit.exe and select OK.

    Find the following entry:

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\TimeBroker] "Start"=dword:00000003

    Change the 3 to a 4.

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\TimeBroker] "Start"=dword:00000004

    4 is Disabled, 3 is Manual and 2 is Automatic startup.

    Before editing, the original value was 3. Set to 4 to disable. Just change the 3 to a 4 through the MODIFY menu selection, exit regedit and reboot your system.
      My System SpecsSystem Spec


  4. Joined : Aug 2015
    Posts : 1
    Windows 7 and 10
       12 Aug 2015 #14

    Want to help keep this from getting buried.

    I'm still on Win7 but a friend got Win 10 after using the Preview for months. He's experiencing this Freezing problem, mostly while playing games (Ark Survival) - he'll be testing other games soon.

    He did a fresh install to his SSD
    Has 2 HDD's that haven't had a Windows Installation before as far as I know, I'll check on this.
    Has SLI GTX 970's - doesn't make a difference if SLI is enabled or not.
    Literally only has the bare essentials running, does use MSI Afterburner, but crashed before installing that too.

    No BlueScreen, just Freezes and he has to force a reboot.

    Event viewer isn't too helpful, just references a Kernel Problem.

    Memtests haven't shown any issues.

    He's going to try out "Whocrashed" software to see if he can find details.

    I've forwarded him CAMSI's suggestions to see if it helps.
      My System SpecsSystem Spec


  5. Joined : Aug 2015
    Posts : 13
    Windows 10
       13 Aug 2015 #15

    Check anything that is plugged into your computer. I think I've narrowed down the freezing problem to one, after being 'freezeless' for a day. For me it was my headphones. Just an ordinary pair of headphones that go in the audio jack. I unplugged them so I could use with my netbook because I needed a computer that wasn't going to randomly stop me from completing my tasks, and today when I got on my Windows 10 system I didn't plug them back in. Imagine the glee when hours later it hit me that I hadn't experienced my computer freezing a single time all day, and came to realize I didn't have my headphones plugged in.
      My System SpecsSystem Spec


  6. Joined : Aug 2015
    Posts : 13
    Win10
       13 Aug 2015 #16

    I'm having a similar issue and am watching this thread with interest. For me when I lock up I have mouse movement capabilities but no response other than seeing my mouse. I also have to hard boot my computer to resolve.

    I'm currently playing with removing devices to see if that's the issue. I also suspect it might be related to usage of edge. But at t his point these are only guesses.
      My System SpecsSystem Spec


  7. Joined : Aug 2015
    Posts : 7
    Windows 10
       13 Aug 2015 #17

    CAMSI said: View Post
    Going from 7 to 10 you will have a problem with the Runtime Broker utilty. Search Runtime Broker fix. You can easily disable it using a registry change. Works like magic.
    Sonrisante said: View Post
    I'm having a similar issue and am watching this thread with interest. For me when I lock up I have mouse movement capabilities but no response other than seeing my mouse. I also have to hard boot my computer to resolve.

    I'm currently playing with removing devices to see if that's the issue. I also suspect it might be related to usage of edge. But at t his point these are only guesses.
    Almost certain that this is a display driver issue and Nvidia released new beta drivers today for Windows 10, so I'm HOPING that this is fixed.

    The new updated drivers definitely do not help.
    Last edited by Innocent; 13 Aug 2015 at 21:10.
      My System SpecsSystem Spec


  8. Joined : Aug 2015
    Posts : 1
    Windows 10 64Bit
       14 Aug 2015 #18

    Windows 10 Email app freezing up after opening----- FIX Like this


    Don't know if this will work for everyone but Outlook would freeze every time I opened it since updating to Windows 10 I'm using Norton and this worked solid for me.
    Click on Start Menu open "RUN" app, then type "Regedit" click enter this will open your registry dont mess around in here you can really screw your system up just do exactly as I type here and you will be okay.

    Click on "HKEY_LOCAL_MACHINE"

    scroll down to "SYSTEM" click on it

    then scroll down to "CURRENT CONTROL SET" click on it

    then scroll to "SERVICES" click on it

    then scroll down to "TIME BROKER" click on it.

    This will open a screen and towards the bottom you will see"START REG_DWORD 0x00000003"

    Double click the word "START" Then choose "Modify" a window will open and on the bottom left it will say "Change Value Data"

    change the 3 to a 4

    then exit all the windows and reboot system

    I have done this on 4 other machines with Macaffee and AVG and all of them have worked windows Outlook should then function properly...Good Luck
      My System SpecsSystem Spec


  9. Joined : Aug 2015
    Posts : 1
    Windows 10
       15 Aug 2015 #19

    Alright, I just made an account to comment here. I have this exact problem and have experienced it 3-4 times within the last two days, right after I installed Windows 10. I've never experienced this problem before, so it's definitely Windows. The possible fix about unplugging any jacksticks might work, I just use jacksticks whenever I use my PC. It's always plugged in. The freezing has happened in games as well as when using the internet. I'm using an NVIDIA graphics card.
    I'm sorry I'm not to any big use, just wanted to let you know it's not just you.
    Btw, I have neither McAfee or AVG, so that shouldn't be the issue
      My System SpecsSystem Spec


  10. Joined : Aug 2015
    Posts : 13
    Windows 10
       15 Aug 2015 #20

    Just wanted to update that I plugged my headphones back in after two days of no problems without them. The computer ran fine for hours, but the freeze came back. So the problem has been duplicated with headphones in, but not yet without them.
      My System SpecsSystem Spec


 
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